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4.8 out of 5

"Very helpful any time you have any questions " More

By a verified traveler on Mon 10 Jul 2023

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Hotel Description

3-star hotel near Joy Madrid

Madrid Centro stay

With a stay at this Madrid Centro hotel, you'll be steps from Joy Madrid and El Oso y el Madrono. Preciados Street and Plaza Mayor are also within half a mile (1 km).

Round-the-clock service

Free WiFi in public areas, dry cleaning, and luggage storage are available at this hotel. If you want to take your pet along, this pet-friendly property offers everything you'll need for your pet including food and water bowls. There's a safe deposit box and multilingual staff can provide around-the-clock assistance.

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$132* Per night/room Apr 2 - Apr 3

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Quadruple Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Double Room, City View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Room, Terrace (Puerta del Sol View)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Petit Palace Puerta del Sol ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Petit Palace Puerta del Sol

Everyone (2) Family (2)
5 out of 5

Posted by on Aug 23, 2023

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Comment from Hotel Management

Aug 24, 2023 by Isabel Cava - Experience Manager

Dear Curtis,Thank you for choosing Petit Palace Puerta del Sol during your stay in Madrid and for sharing your experience.It is very gratifying to know that you have enjoyed your trip and that we have contributed to it.We hope to welcome you back very soon,All the best,Isabel CavaExperience ManagerPetit Palace Puerta del Sol

5 out of 5
Very helpful any time you have any questions

Posted by on Jul 10, 2023

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Comment from Hotel Management

Jul 10, 2023 by Isabel Cava - Experience Manager

Dear Federico, Thank you for the trust placed in Petit Palace Puerta del Sol during your stay in Madrid and for sharing your experience. We are very happy to know that you have enjoyed your stay and that, specially, the team has helped to make your stay wonderful! We really hope to welcome you again very soon. Best regards, Isabel CavaExperience ManagerPetit Palace Puerta del Sol

5 out of 5
I lived the location and the staff service was excellent

Posted by on Jan 9, 2020

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Comment from Hotel Management

Jan 10, 2020 by Leticia Gutiérrez // Experience Manager

Dear guest, many thanks for sharing your Experience with us! We are very happy to know that you have enjoyed your stay with us and we hope that you decide to come back again in the future. Best regards

4 out of 5
Great location. Our kids loved the bunk beds. Small balcony was nice.

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 10, 2019 by Leticia Gutiérrez // Experience Manager

Dear guest, many thanks for your great review! We are so glad to know that you have enjoyed our location and our facilities, our bunked beds are very nice for kids! We hope that you come back son. Best regards

About the Petit Palace Puerta del Sol

Location Calle del Arenal, 4, Madrid, Madrid 28013

Property Features

As a guest of Petit Palace Puerta del Sol, you'll find tour/ticket assistance, a vending machine, and multilingual staff. Public spaces have free WiFi and wired Internet. Petit Palace Puerta del Sol also features concierge services, laundry facilities, and dry cleaning/laundry services. This 3-star Madrid hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Offsite parking discounted rates available

Transport

  • Train station: Madrid Principe Pio Station (2.1 km / 1.3 mi)
  • Metro station: Sol Station (0.2 km / 0.1 mi)

Room Amenities

Petit Palace Puerta del Sol offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • Flat-screen television
  • Digital channels
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM.

Nearby Activities

Recreational amenities at the hotel include complimentary bicycles.

  • Free bicycles on site

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property offers central heating or air conditioning, depending on the season.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Nearby parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palace Petit
  • Petit Palace
  • Petit Puerta Del Sol Madrid
  • Petit Palace Hotel Puerta Sol
  • Petit Palace Puerta Sol
  • Petit Palace Puerta Del Sol Hotel Madrid
  • Petit Palace Puerta Sol Hotel
  • Petit Palace Puerta del Sol Hotel
  • Petit Palace Puerta del Sol Madrid
  • Petit Palace Puerta del Sol Hotel Madrid

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.