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Hotel Description

5-star beach hotel near Macau Fisherman's Wharf

Close to airport

At this Cotai hotel, you'll be within half a mile (1 km) of Cotai Strip and 6 miles (10 km) of Macau Tower Convention and Entertainment Centre. Macau Tower and Senado Square are also within 6 miles (10 km).

Luxury amenities

This smoke-free hotel features free water park access, a nightclub, and 20 restaurants. Bring the family and enjoy the lazy river, children's pool, and waterslide. Enjoy the 5 outdoor pools and perks like free self parking and a free airport shuttle.

Deluxe City King

Bed Count 1 King Bed Maximum Occupancy 3 Max
$600* Per night/room Apr 24 - Apr 25

Deluxe Resort King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Resort Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Galaxy Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe City Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premier Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Galaxy Hotel ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 0.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Galaxy Hotel

Everyone (1)
4 out of 5

Posted by on Jun 1, 2019

Was this review helpful to you?
Comment from Hotel Management

Jun 3, 2019 by Cherry - QA Manager

Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager

Renovations + Closures

The following facilities will be closed during November, December, January, February, and March:

  • Water park

Property Features

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Galaxy Hotel for summer fun including 5 outdoor swimming pools, a complimentary water park, and a lazy river. There are 20 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 4 poolside bars and 5 bars/lounges. Public spaces have free WiFi and wired Internet. This luxury hotel also offers a children's pool, a seasonal outdoor pool, and a health club. You'll have access to the outdoor pool and health club at a partner property. Free self parking is available. This 5-star Cotai hotel is smoke free.

  • 1 building
  • 1449 guestrooms or units
  • 33 levels
  • 20 dining venues
  • 4 bars by the pool
  • 5 bars or lounges
  • 2 coffee shops
  • Built in 2011
  • Nightclub
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Swim-up bar

Family Friendly Amenities

  • Free water park access
  • Number of outdoor pools - 5
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle, area shuttle, ferry terminal shuttle, casino shuttle, and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Galaxy Hotel offers 1449 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and minibars. LCD televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Stocked minibar (free)
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:30 AM.

Terrazza - This restaurant serves dinner only.

Cafe De Paris Monte-Carlo - This restaurant serves lunch and dinner. Open daily.

CHA BEI - Onsite restaurant. Open daily.

Pak Loh - This restaurant serves lunch and dinner. Open daily.

Bei Shan Lou - This restaurant serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

A health club and a complimentary water park with a lazy river and waterslides are featured at the hotel. 5 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MOP 388.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation.

  • UnionPay
  • Masks are not compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MOP 217.8 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MOP 388.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Galaxy Hotel
  • Galaxy Hotel Macau
  • Galaxy Macau
  • Macau Galaxy
  • Galaxy Hotel Cotai
  • Galaxy Cotai
  • Galaxy Hotel Hotel
  • Galaxy Hotel Cotai
  • Galaxy Hotel Hotel Cotai

You should know

  • The seasonal pool will open April 01 and close November 26.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Awards & Affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • EarthCheck
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.