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"Convenient Long Beach location, good parking. The “breakfast included” was a pot of coffee and a box of granola bars. There were packets of instant oa ... " More

By a verified traveler on Sat 12 Nov 2022

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Hotel Description

Enjoy free breakfast at this Long Beach hotel

Close to airport

Within 3 miles (5 km) of this Long Beach hotel, you'll find California State University, Long Beach and Long Beach City College Liberal Arts Campus. 4th Street Retro Row and Walter Pyramid are also within 3 miles (5 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast and free WiFi. Laundry facilities are provided for your convenience.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$111* Per night/room Mar 21 - Mar 22

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Extended Stay America Suites Los Angeles Long Beach Airport ratings based on 20 Verified Reviews

Review Summary
2.4 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Extended Stay America Suites Los Angeles Long Beach Airport

Everyone (8) Couples (3) Family (10)
5 out of 5

Posted by on Dec 25, 2023

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3 out of 5
Convenient Long Beach location, good parking. The “breakfast included” was a pot of coffee and a box of granola bars. There were packets of instant oatmeal but no hot water—all in the lobby with no place to sit. No grab bars in the “handicapped accessible” bathroom—I didn’t feel safe taking a shower. The bed was comfortable enough and there’s a kitchenette. If I wasn’t handicapped, I might stay here again.

Posted by on Nov 12, 2022

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Comment from Hotel Management

Nov 13, 2022 by Hotel Management

Dear Mike, thank you for being our guest and reviewing our hotel. Ensuring a seamless, fulfilling experience for each guest is essential to us; therefore, we are disappointed about any difficulties you encountered with your guest room. Our accessible rooms are designed based on ADA requirements. We appreciate you bringing these concerns to our attention as we continually seek to improve. It is gratifying to learn about what we are getting right and where we can bolster our efforts. Thank you for your valuable feedback and for choosing to stay with us. We hope to welcome you back and prove our dedication to outstanding hospitality.Sincerely,Hotel Management

1 out of 5

Posted by on Mar 21, 2022

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1 out of 5
I drove to Hours when I got there I had no room

Posted by on Jan 3, 2022

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Comment from Hotel Management

Jan 4, 2022 by Hotel Management 

Thank you for choosing us. We are sorry for the reservation issues you encountered at the time of check-in and that our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience. We understand the frustration and truly hope you will offer us another opportunity to serve you. Sincerely, Hotel Management

1 out of 5
The first room I was giving had a very foul odor and the furniture was chipped and terrible, our room did not have a couch, for it to be so many children in the building breakfast sucks, no apple/orange juice or little cereal boxes, I went to the bathroom at 3am in the morning and saw roaches crawling on the floor, the curtains looked like someone wiped the floor with them and then put them up, omg we have stayed at alot extended stay suites and this is by far the worst ever, and last but not least, the person staying over us walked so hard, I thought they were going to come through the floor, funny how I asked the lady that checked us in not to put us on the bottom floor and explained to her why, every night this person went out there way to be funny stomping on the floor as if they had been given a heads up to do so, very sad, I asked for security atlease twice and nobody ever came

Posted by on Jul 27, 2021

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Comment from Hotel Management

Jul 28, 2021 by Hotel Management

Thank you for your honest comments about your stay with us. We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for that we sincerely apologize. We are working with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better experience on your next stay. Thank you.   Sincerely, Hotel Management

1 out of 5

Posted by on Jun 29, 2021

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4 out of 5
Everything was ok until we saw a small roach.

Posted by on May 10, 2021

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4 out of 5
Need to put out more soap and amenities. Besides that it's a good place to stay at

Posted by on Jul 20, 2020

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Comment from Hotel Management

Jul 21, 2020 by Hotel Management

Thank you for being a guest at our property. It was a pleasure to know you had a great stay and that you found our services to be on par with your expectations. Please note, since our suites are designed for guests desiring home-like living, they often bring their bath amenities such as hairdryers and toiletries. These items are available and complimentary at the front desk. We are sorry if you did not know about this information. Your gracious rating is highly appreciated, and we look forward to seeing you again at Extended Stay America. Sincerely, Hotel Management

1 out of 5
This hotel needs to be shut down. It was disgusting; it was dirty and run down. And to make things worse it smelled like a mixture of smoke and a convalescent home.

Posted by on Jan 26, 2020

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Comment from Hotel Management

Jan 27, 2020 by Hotel Management

Thank you for posting a review of your recent stay. We are truly sorry that the cleanliness of our hotel was not up to par and that we fell short of your expectations. We want to let you know that we are already working to address the problems you mentioned. The cleanliness of our hotel is our top priority and your review lets us know where we need to refocus our efforts. Please consider staying with us again in the future. We would love for you to experience our hotel at its best. Sincerely, Hotel Management

2 out of 5
There was a false advertisement of free breakfast- it was just coffee and a snack muffin. The rooms were sparse- not even one drinking cup, no wash clothes and only one hand towel for 3 people

Posted by on Dec 26, 2019

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Comment from Hotel Management

Dec 26, 2019 by Hotel Management

Thank you for being our guest and for sharing your review. We are sorry for the disappointment you had with our grab-and-go breakfast. Your feedback about the breakfast specifics will help our Brand Leaders to improve our product offerings. Kindly note, kitchenware for your suite is also available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to your suite. Towels along with any toiletries are always available at the front desk and provided to a guest upon request. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management

About the Extended Stay America Suites Los Angeles Long Beach Airport

Location 4105 E Willow St, Long Beach, CA 90815

Property Features

Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites Los Angeles Long Beach Airport also features a vending machine, coffee/tea in a common area, and laundry facilities. This Long Beach hotel is smoke free.

  • 134 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Extended Stay America Suites Los Angeles Long Beach Airport offers 134 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided on request.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. The front desk is open daily from 7:00 AM - midnight. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 7:00 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Long Beach Airport
  • Extended Stay America Los Angeles Long Beach Airport Aparthotel
  • Extended Stay America Los Angeles Aparthotel Long Beach Airport
  • Extended Stay America Los Angeles Long Beach Airport
  • Extended Stay America Los Angeles Aparthotel
  • Extended Stay America Los Angeles Long Beach Airport Hotel
  • Hotel Extended Stay America Los Angeles - Long Beach Airport
  • Extended Stay America Los Angeles Long Beach Airport
  • Extended Stay America Los Angeles Long Beach Airport
  • Extended Stay America Los Angeles
  • Extended Stay America Los Angeles Hotel

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.