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4.0 out of 5

"The property is priced well and a good value due to friendly service, clean rooms and a great work out gym and free internet. The room was clean and t ... " More

By a verified traveler on Mon 02 Sep 2019

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Hotel Description

London hotel in Westminster area

Westminster stay

A stay at this Westminster hotel places you within half a mile (1 km) of White Oaks Mall and 3 miles (5 km) of Westminster Ponds. Parkwood Hospital and Tillsonburg Golf Course Trails are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the business center, express check-in, and airport shuttle. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Studio, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$100* Per night/room Apr 21 - Apr 22

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

TownePlace Suites by Marriott London ratings based on 5 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for TownePlace Suites by Marriott London

Everyone (1) Couples (1) Family (3)
5 out of 5
The property is priced well and a good value due to friendly service, clean rooms and a great work out gym and free internet. The room was clean and the bed comfortable. There was no noise over the two night stay. I will stay here again due to the value and the up keep of the facility.

Posted by on Sep 2, 2019

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4 out of 5
Directions to room 221 was confusing, but otherwise was very pleasant.

Posted by on Apr 24, 2019

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3 out of 5
Be careful when booking with Travelvelocity and Marriott that the charges match the quote. I was charged an additional fee a day after I checked out. I was not notified by the hotel or Travelvelocity. I noticed the additional charge on my credit card days after my return home.

Posted by on Apr 14, 2019

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3 out of 5
Nice clean room, wrong information on website about room type. Front desk or GM cannot do anything about it , not even Trevelo city. No mirror in the the room. There two mirror in the bathroom. So be careful, read all information on web, call the hotel & make sure ask what kind of room you want...

Posted by on Apr 9, 2019

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5 out of 5
Cons: Need for better identification. The sign was very high and we missed seeing it. Had to ask at a nearby establishment.
Surprised at the size and facilities of the room. All very comfortable and easy access. Staff was very helpful in pointing out services and finding our room.

Posted by on Jul 1, 2016

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About the TownePlace Suites by Marriott London

Location 800 Exeter Rd, London, ON N6E1L5

Renovations + Closures

This property is undergoing renovations from March 28 2024 to June 29 2024 (completion date subject to change).

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

A computer station is on site and WiFi is free in public spaces. A business center, meeting rooms, and limo/town car service are available. Free breakfast is available daily. Event space at this hotel measures 1087 square feet (101 square meters) and includes conference space. An airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly TownePlace Suites by Marriott London. Free self parking is available. This London hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 1087 sq ft of conference space
  • 101 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , Free RV, bus, truck parking

Transport

  • Train station: London Station (7.5 km / 4.7 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Free self parking and RV/bus/truck parking; extended parking available for a surcharge

Room Amenities

TownePlace Suites by Marriott London offers 126 accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 19

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

TownePlace Suites by Marriott London offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 50.00 per accommodation, per stay
  • Maximum 2 (weight limit: 65 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 500.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CAD 40 per vehicle (maximum occupancy 4)
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Travelodge Hotel
  • Travelodge Hotel London South
  • Travelodge London South
  • TownePlace Suites by Marriott London Hotel
  • TownePlace Suites by Marriott London London
  • TownePlace Suites by Marriott London Hotel London
  • TownePlace Suites Marriott London Hotel
  • TownePlace Suites Marriott London
  • TownePlace Suites By Marriott London Ontario

You should know

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at TownePlace Suites by Marriott London.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.