"Absolutely loved it here. Will definitely stay here again. It is just down the street from the tube and Westminster Abbey. It is just a perfec ... " More
London City Centre stay
Within a 10-minute walk of this London City Centre hotel, you'll find Westminster Abbey and Big Ben. Also, Buckingham Palace is within half a mile (1 km) and Trafalgar Square is within 2 miles (3 km).
Restaurant, bar/lounge
A restaurant and a bar/lounge are featured at this hotel. WiFi in public areas is free. Express check-out, dry cleaning, and luggage storage are also on offer.
Aug 7, 2023 by Sanctuary House
Dear Lori, Thank you for your kind words and wonderful rating! We are delighted to hear that you had a great stay at our hotel and enjoyed it. Your feedback means a lot to us and motivates us to keep up the good work. We hope to see you again soon at The Sanctuary House Hotel! Kind Regards Valentina G, Head Receptionist
Jul 17, 2023 by Sanctuary House
Dear Tami,Thank you for your kind words and wonderful rating! We are delighted to hear that you had a great stay at our hotel and enjoyed it. Your feedback means a lot to us and motivates us to keep up the good work. We hope to see you again soon at The Sanctuary House Hotel! Kind Regards Valentina G, Head Receptionist
Sep 19, 2022 by Sanctuary House
Dear Patricia,thank you so much this amazing review. We are glad you enjoyed your stay with us. We look forward to welcoming you to our hotel once again.Kind regards,Sanctuary House Team
Apr 7, 2023 by Sanctuary House
Dear Thomas, Thank you for taking the time to leave this amazing feedback. Looking forward to welcoming you to our hotel once again. Kind regards, The Sanctuary House Team
Oct 29, 2019 by Reception Manager
Dear hotel guest, Thank you for taking the time to leave your review. We are pleased to hear that you have enjoyed your stay with us. Looking forward to welcoming you to our hotel once again. Kind regards, Valentina G. Reception Manager
Oct 24, 2019 by Reception Manager
Dear guest, Thanks for staying with us. We appreciate your feedback! We hope to see you back here again soon. Kind Regards, Valentina G. Reception Manager
Sep 14, 2019 by Reception Manager
Dear guest, Thank you for taking the time to leave your review. We are pleased to hear that you have enjoyed your stay with us. Looking forward to welcoming you to our hotel once again. Kind regards, Valentina Guscioni, Reception Manager
Sep 11, 2019 by General Manager
Dear guest, Thank you very much for your feedback, I am very sorry and disappointed to hear about your stay with us. I can only apologise that your needs were not met in order to make your stay more comfortable. Our linen company had made an error and delivered a double load of linen that day - it was a computer error. I am sorry that it was there, whilst they arranged an uplift. It is not usual for us to have it there and am sorry that impacted your stay. The pictures on the web site are our exact rooms, we do however have 3 grades of accommodation but all pictures online are from inside this building, I can clarify that. We strive every day for every customer to leave happy, sometimes we don’t get everything as we would like but I would urge you to let us know at the time and then it allows us the opportunity to put things right and so then you enjoy your stay. Please rest assured that your comments have been acted upon and I am very sorry your experience with us was so poor. It is only through honest feedback, such as yours, that we can continue to improve our service standards. Kind regards, Sam Croft, General Manager
Aug 30, 2018 by Reception Manager
Dear Hotel Guest, Thanks for staying with us. We appreciate your feedback! We hope to see you back here again soon. Kind Regards, Valentina Guscioni, Reception Manager
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Sanctuary House Hotel also features tour/ticket assistance, dry cleaning/laundry services, and room service (during limited hours). This 3.5-star London hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access in public areas - high speed
The Sanctuary House Hotel offers 34 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
The Sanctuary - This restaurant specializes in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.