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4.6 out of 5

"The service was great, pure English hospitality. The rooms were small but more than adequate and well appointed with evening turn-down service and da ... " More

By a verified traveler on Wed 24 May 2023

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Hotel Description

4-star hotel near The British Museum

City center stay

You'll be steps from The British Museum and within a 10-minute walk of Theatreland with a stay at this London City Centre hotel. Covent Garden Market and Oxford Street are also within 2 miles (3 km).

Business services

This hotel features a restaurant and 2 bars/lounges. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a gym on site, and concierge services and free newspapers are also offered.

Classic Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$243* Per night/room Apr 1 - Apr 2

Suite (Master)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room, 1 Twin Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Montague On The Gardens ratings based on 7 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Montague On The Gardens

Everyone (1) Couples (3) Family (2)
2 out of 5
We had a fabulous time in London. You location and neighborhood was outstanding. We were disappointed with a couple of things, however. First, we were never given a tour of the hotel so we had to find everything on our own. We heard other guests offered the tour when they checked in. Our room was not ready at noon, even though we had notified the desk of our arrival time. We had to wait in the lounge and actually fell asleep. We witnessed other guests checking in and going to their rooms. The staff took pity on us and gave us a room to rest in temporarily. Around 4PM, I called the desk, and our room was still not ready. When we finally got the room around 5PM, the room itself was difficult to navigate. Having a desk in the foyer area with a large chair was challenging. The closet was very big but ergonomically a disaster. You had to enter the closet and close the door to get to the hanging space. The refrigerator on the floor in the corner was useless unless you got on your knees. For a couple traveling with two suitcases, there was no way to have both open. The bathroom was adequate, but the corner tub is child sized. Being handicapped, I had great difficulty using that tub. There is next to no counter space in that bathroom. The shower stall was extremely small and difficult for my wife to have enough room to even wash her hair. The floor tile was very slick. Please note that polished marble flooring in a bathroom is very slippery.

Posted by , from Mountain City on Jul 11, 2023

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Comment from Hotel Management

Jul 13, 2023 by Neil

Dear Mr Wiley,Thank you for your feedback. As we discussed, when I called you yesterday, I am ever so sorry that we did not meet your expectations and I hope that you will come and stay with us again in the future.My kindest regards,Neil

5 out of 5
The service was great, pure English hospitality. The rooms were small but more than adequate and well appointed with evening turn-down service and daily maid service. The staff we pleasant. The restaurant was cozy, nice bar and beautiful solarium.

Posted by , from BROADVIEW on May 24, 2023

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Comment from Hotel Management

May 25, 2023 by Dirk Crokaert

Dear Cheryl,Many thanks for your feedback. I was delighted that you enjoyed al the aspects of your stay with us and i hope we get the chance to welcome you back again soon.My kindest regards,Dirk CrokaertGeneral Manager

5 out of 5
Beautiful room and bathroom with AIR CONDITIONING!!! Very attentive reception and door staff too.

Posted by , from Searcy on Jun 25, 2022

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Comment from Hotel Management

Jul 2, 2022 by Dirk Crokaert

Dear Cynthia, Thank you so much for your kind feedback, and your lovely words regarding our staff members. We hope to be able to welcome you back very soon. Kind regards Dirk Crokaert General Manager

5 out of 5
We stayed here 4 nights for our 17th anniversary. We were greeted by very friendly staff and concierge, as well as a lovely dessert plate wishing us a happy anniversary. The room was very unique with various black and white (which is my favorite color combination, so I'm happy it turned out we got one of those rooms), a large closet, a safe, and an A/C unit (which was appreciated, as it was actually a bit hot in London during our stay). I love that they offer bedside slippers (I usually keep my socks on when walking around carpeting in hotels, but the fact that they had slippers was great). The bathroom was a bit small, ordinary, could use some updating. There was room for only 1 of us to get ready at a time, the glass on the shower was ajar and needed fixed. The breakfasts are really good and their tea time is divine. Also, The Blue Door Bistro, which is housed inside, has delicious dinners. The hotel is lovely, with various different sitting rooms to relax in and enjoy a cup of tea, coffee, read, chat.. it was all just very relaxing. And I can't leave the review without mentioning the Leopard Lounge! What a great way to end an evening. I asked the bartender for a drink recommendation based on some flavors I like, and he made me one of the best drinks I've ever tasted in my life! ALL of the staff at the Montague were very friendly. We enjoyed our stay here very much and we would stay here again

Posted by , from California on Sep 14, 2019

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5 out of 5
This is a fantastic hotel! It is a model for Quality Customer Service! Staff are focused on making your stay a great one! Breakfast was great (quality and quantity). And the location is perfect: quiet area but an easy walk to all the exciting areas of London (Soho, Covent Garden, Picadilly etc)

Posted by on Jun 17, 2019

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5 out of 5
This little cozy gem offers the best London experience. The employees of this hotel like Adele, Jorge, Leveiant, Mr. Omar, Alfina and Raymond went out of their way to make thing comfortable and possible. Jorge even found tickets for sold out Opera La Traviata the day of the event- now come on this goes beyond the staff remembering your name and room number. The rooms got cleaned twice daily and the crew came by to check if we needed anything with a light knock at door.

Posted by on Feb 8, 2019

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5 out of 5

Sweet hotel on quiet street in great neighborhood

Pros: Every staff member was welcoming, knowledgable, and professional. The hotel is well-maintained, spotless and well-appointed. Room service was tasty.
Location: Hotel is on a quiet street across from the British Museum. Neighborhood is safe and quiet. Buses & tube very close. Near good pubs, cafes and parks.
First trip to London. Couldn't have been luckier to book the Montague on the Gardens for location, comfort and service.

Posted by , from Seattle, WA on Jun 1, 2016

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About the The Montague On The Gardens

Location 15 Montague Street, London, England WC1B 5BJ

Property Features

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business center and meeting rooms. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly The Montague On The Gardens. Parking is available for a fee. This 4-star London hotel is smoke free.

  • 100 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Meeting rooms
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Tottenham Court Road Station (0.7 km / 0.5 mi)
  • Metro station: Russell Square Underground Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Montague On The Gardens offers 100 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Beds feature premium bedding. 32-inch LED televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available
  • Travel crib

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Blue Door Bistro - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls and pet-sitting services are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 26 per person
  • Covered valet parking fee: GBP 45.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Montague Gardens
  • Montague Gardens Hotel
  • Montague Gardens Hotel London
  • Montague Gardens London
  • Montague On The Gardens London
  • The Montague On Gardens
  • The Montague On The Gardens Hotel London
  • The Montague On The Gardens London, England
  • The Montague On The Gardens Hotel
  • The Montague On The Gardens London
  • The Montague On The Gardens Hotel London

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.