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5.0 out of 5

"Our entire stay was superior and exceeded our expectations " More

By a verified traveler on Tue 19 Nov 2019

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Hotel Description

5-star luxury hotel near Hyde Park

Central London getaway

Within a 10-minute walk of this London City Centre hotel, you'll find Hyde Park and Piccadilly. Also, Marble Arch is within half a mile (1 km) and Buckingham Palace is within 2 miles (3 km).

Luxury amenities

A full-service spa, 4 restaurants, and a 24-hour gym are all featured at this luxury hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A bar/lounge, a 24-hour front desk, and a terrace are also provided.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
$926* Per night/room Apr 2 - Apr 3

Executive Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Junior Suite (Deluxe)

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Terrace Penthouse

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite (Superior)

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Dorchester ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Dorchester

Everyone (3)
5 out of 5
Our entire stay was superior and exceeded our expectations

Posted by on Nov 19, 2019

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Comment from Hotel Management

Nov 21, 2019 by Mirko Cattini, Hotel Manager, The Dorchester

Thank you for your wonderful review. I am glad you had a very enjoyable and comfortable stay with us at the hotel. I am very pleased to hear we were able to exceed your expectations and you enjoyed our special touches. I will share your wonderful comments with the teams, who will be delighted with your feedback. We look forward to welcoming you back to The Dorchester again in the near future. Kindest Regards, Mirko Cattini Hotel Manager

5 out of 5

Travelocity reservation wasn't in the hotel'system

The hotel couldn't find any record of my reservation, even after I produced a copy of Travelocity's confirmation. Fortunately for me, there were rooms available at rhe same rate i booked and, thus, i was able to stay there.

Posted by , from New York on Mar 18, 2018

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Comment from Hotel Management

Mar 21, 2018 by Robert Whitfield

Dear Alvaro, Thank you for reviewing your recent experience at The Dorchester. I am delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back to The Dorchester very soon. Kindest regards, Robert Whitfield Regional Director, UK & General Manager, The Dorchester

5 out of 5

Posted by on Jun 16, 2021

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Comment from Hotel Management

Jul 9, 2021 by Mirko Cattini

Thank you very much for taking the time to share your feedback regarding your recent stay with us. We genuinely value and appreciate your feedback and we are very happy you enjoyed your time at the hotel. I am delighted to see from your survey you had a very comfortable stay and I hope we have the opportunity of welcoming you back to The Dorchester in the near future. Sincerely, Mirko Cattini Hotel Manager The Dorchester

Property Features

The Dorchester offers its guests a full-service spa and a 24-hour fitness center. There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury The Dorchester. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star London hotel.

  • 250 guestrooms or units
  • 9 levels
  • 4 dining venues
  • Meeting rooms
  • Built in 1931
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: London Victoria Station (1.9 km / 1.2 mi)
  • Metro station: Hyde Park Corner Underground Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Dorchester offers 250 air-conditioned accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

Alain Ducasse - This restaurant specializes in French cuisine and serves lunch and dinner. 3-star Michelin rating. Reservations are required.

China Tang - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

The Spatisserie - This restaurant serves lunch and light fare. Reservations are required. Open daily.

The Promenade - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

The Bar at The Dorchester - This bar serves light fare only. Open daily.

A complimentary grocery shopping service is offered and 24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Casino nearby
  • Health or beauty spa nearby

Spa Services

The Spa at the Dorchester has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 9
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 16
  • Thai massage
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property does not accept Discover Cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 84.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 45 per person
  • Valet parking fee: GBP 60.00 per day
  • Rollaway bed fee: GBP 84.0 per night
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dorchester
  • Dorchester Hotel
  • Dorchester Hotel London
  • Dorchester London
  • The Dorchester Hotel
  • The Dorchester London
  • The Dorchester Hotel London
  • The Dorchester Dorchester Collection

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.