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5.0 out of 5

"The Connaught was a great place to stay. Good location, excellent restaurants and terrific service. Only one word of caution--some of the rooms can ... " More

By a verified traveler on Wed 08 Sep 2010

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Hotel Description

Family-friendly 5-star hotel near ZSL London Zoo

Heart of London

With a stay at this London City Centre hotel, you'll be within half a mile (1 km) of Selfridges and 2 miles (3 km) of Buckingham Palace. Serpentine Gallery and Royal Albert Hall are also within 2 miles (3 km).

Luxury amenities

A full-service spa, 3 restaurants, and an indoor pool are all featured at this smoke-free hotel. Families will appreciate the onsite laundry facilities, kid-friendly dining, and in-room childcare. Relax with a drink at one of the 4 bars/lounges and get perks like free WiFi.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$891* Per night/room Apr 2 - Apr 3

Grosvenor Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Carlos Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Contemporary Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Connaught ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for The Connaught

5 out of 5

Excellent hotel

The Connaught was a great place to stay. Good location, excellent restaurants and terrific service. Only one word of caution--some of the rooms can be a bit small, so try to get one a step up from the bottom class.

Posted by on Sep 8, 2010

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Property Features

The Connaught offers its guests a full-service spa, an indoor pool, and a steam room. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi and wired Internet. There are 4 meeting rooms available. A fitness center, spa services, and tour/ticket assistance are also featured at the luxury The Connaught. For a fee, parking is available. This 5-star London hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 4 bars or lounges
  • Built in 1897
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Marylebone Station (2.2 km / 1.4 mi)
  • Metro station: Bond Street Underground Station (0.6 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Connaught offers 122 air-conditioned accommodations with iPod docking stations and minibars (stocked with some free items). Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. This London hotel provides complimentary wired and wireless Internet access. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Stocked minibar (select free items)
  • IPod dock
  • In-room dining (24 hours)
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Children's slippers
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy English breakfast daily from 7:00 AM to 11:00 AM.

Helene Darroze - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner. 3-star Michelin rating. Reservations are required.

Jean-Georges - This restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Reservations are required. Open daily.

The Connaught Bar - This cocktail bar serves light fare only. Open select days.

The Coburg Bar - This cocktail bar serves light fare only. Open daily.

The Connaught Patisserie - This café serves breakfast and light fare. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Spa Services

Aman Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Number of treatment rooms 5
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Detoxification wrap
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 75.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines We're Good To Go (UK)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 42 per person
  • Valet parking fee: GBP 60 per night (in/out privileges)
  • Rollaway bed fee: GBP 75.0 per night
  • Service fee: 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Connaught
  • Connaught Hotel
  • Connaught Hotel London
  • Connaught London
  • The Connaught London, England
  • The Connaught Hotel London
  • The Connaught Hotel
  • The Connaught London
  • The Connaught Hotel London

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

The Connaught is listed in the 2022 Condé Nast Traveler Gold List of the world's best places to stay.

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.