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Phoenix Hotel

3.5 star property
Victorian hotel near Hyde Park

Choose dates to view prices

Phoenix Hotel

Photo gallery for Phoenix Hotel

Reception
Front of property
In-room safe, desk, blackout drapes, iron/ironing board
Restaurant
Reception

Overview of Phoenix Hotel

Reviews
8.8

Excellent

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping
  • Business servicesBusiness servicesBusiness services

Explore the neighborhood

Map
1-8 Kensington Gardens Square, London, England, W2 4BH
  • Popular LocationKensington Palace13 min walk
  • Popular LocationHyde Park17 min walk
  • Popular LocationKensington High Street19 min walk
  • AirportLondon (LHR-Heathrow)36 min drive

Room options

View all photos for Executive Twin Room

Executive Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Small Double

Small Double | In-room safe, desk, blackout drapes, iron/ironing board

Small Double

  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Executive Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room (1 Single Bed)

Standard Single Room (1 Single Bed) | In-room safe, desk, blackout drapes, iron/ironing board

Standard Single Room (1 Single Bed)

  • 22 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, 1 Double Bed

  • 22 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Triple Room

  • 21 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room, 2 Twin Beds

  • 22 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Quadruple Room, 1 Bedroom

In-room safe, desk, blackout drapes, iron/ironing board

Standard Quadruple Room, 1 Bedroom

  • 22 sq ft
  • Sleeps 4
  • 4 Twin Beds

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includes taxes & fees
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About the neighborhood

London

London City Centre stay.Within a 10-minute walk of this London City Centre hotel, you'll find Kensington Gardens and Portobello Road Market. Hyde Park and Kensington High Street are also within 2 miles (3 km).

What's nearby

  • Kensington Gardens - 6 min walk
  • Kensington Palace - 13 min walk
  • Hyde Park - 17 min walk
  • Kensington High Street - 19 min walk
  • Oxford Street - 7 min drive

Getting around

  • Bayswater Underground Station - 3 min walk
  • London Paddington Station - 15 min walk
  • Heathrow Airport (LHR) - 41 min drive

Restaurants

  • Bayswater Arms - 3 min walk
  • Joe & the Juice - 4 min walk
  • Gold Mine - 2 min walk
  • Four Seasons - 3 min walk
  • McDonald's - 3 min walk

About this property

Phoenix Hotel

Victorian hotel near Hyde Park
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Phoenix Hotel also features tour/ticket assistance, coffee/tea in a common area, and concierge services.

This Victorian London hotel is smoke free.

  • 125 guestrooms or units
  • 6 levels
  • Built in 1854
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Phoenix Hotel offers 125 accommodations with safes and coffee/tea makers. This London hotel provides complimentary wireless Internet access.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Diners Club, cash, and mobile payments. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Property is also known as

Phoenix Hotel Hotel
Best Western Phoenix Hotel London
Best Western Phoenix London
Hotel Best Western Phoenix
Phoenix Hotel Best Western
Phoenix Hotel London
Phoenix London
Phoenix Hotel London England
Phoenix Hotel London, England
Phoenix Hotel London
Phoenix Hotel Hotel London

Frequently asked questions

How close is Phoenix Hotel to the airport?

Phoenix Hotel is 13.4 mi (65-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at Phoenix Hotel?

As of Apr 23, 2024, prices found for a 1-night stay for 2 adults at Phoenix Hotel on Apr 28, 2024 start from $189.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Phoenix Hotel have an airport shuttle?

Airport shuttle services are not available at Phoenix Hotel.

Does Phoenix Hotel offer free breakfast?

Phoenix Hotel does not offer free breakfast.

Is there a casino at Phoenix Hotel?

No, there is no casino at this hotel.

What time is check-in at Phoenix Hotel?

Check-in start time: 1:30 PM; Check-in end time: anytime.

Is there free parking at Phoenix Hotel?

Free parking is not available at this hotel.

Does Phoenix Hotel have a pool?

Phoenix Hotel does not have a pool.

Does Phoenix Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Phoenix Hotel have a spa?

There are no spa services available at this hotel.

How close is Phoenix Hotel to downtown London?

Phoenix Hotel is 2.7 mi away from London.

Phoenix Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 477 out of 1000 reviews" "
Rating 8 - Good. 420 out of 1000 reviews" "
Rating 6 - Okay. 78 out of 1000 reviews" "
Rating 4 - Poor. 14 out of 1000 reviews" "
Rating 2 - Terrible. 11 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Room is comfortable, cleanliness is great and housekeeping staffs were great. Staffs in restaurant also nice and hardworking serve clients. However the receptionist is not friendly at all especially women wearing glasses. She seems don't want to entertain enquiries and I feel like she is racist. The way she talk is just she is the owner of the building and I was one of her staffs asking questions. Mens at the reception are ok especially at evening and night shift. Check out is before 11am which I feel ridiculous and they have space for luggages at the back of helpdesk / refeptionist. Unfortunately you need to put by yourself and it is not safe at all because anyone can go and out from this baggage space.
Stayed 1 night in Jan 2024

8/10 Good

W.Houston, Hempstead

Looking for a clean and well-maintained hotel to crash and refuel? This is it. No frills, but very simple and comfortable enough. Very close to Bayswater and Queensway tube stations, as well as Hyde Park and Kensington Gardens.
Stayed 5 nights in Jan 2024

10/10 Excellent

Robert

Stayed 2 nights in Oct 2023

8/10 Good

Alexander

Stayed 1 night in Jan 2024

10/10 Excellent

Annalisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great, nice breakfast, comfortable room and great service. The hotel is close to the subway and perfect to visit the city center.
Stayed 3 nights in Dec 2023

10/10 Excellent

Alexander Senyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Polite and professional staff. I stayed by myself and the room was small but more than enough for one person. Some people might expect more in the way of bathroom amenities, but the only thing I missed was toothpaste. Shower was nice and powerful, although it'll be a squeeze if you're on the larger size. I actually said "Yes!" When I saw the jammy dodgers that were included with the tea and coffee, of which there were plenty. Breakfast was really good with something for everyone and lots of it. The dining room was also very nice and made me want to stay, rather than wolf down my food and leave. I'm already planning to stay again on my way out of the UK.
Stayed 1 night in Dec 2023

10/10 Excellent

COLIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allways top marks for the phoenix hotel as allways. Colin potter
Stayed 4 nights in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Viktoriia

Stayed 2 nights in Dec 2023

6/10 Okay

Holley

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2023