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4.6 out of 5

"The front desk staff were exceptionally helpful and friendly! Highly recommend! " More

By a verified traveler on Sun 07 Apr 2024

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Hotel Description

4-star eco-certified hotel in Heathrow Villages

Heathrow Villages stay

A stay at this Heathrow Villages hotel places you within 6 miles (10 km) of Twickenham Stadium and 9 miles (15 km) of Hampton Court Palace. Westfield London Shopping Centre and Stamford Bridge Stadium are within 12 miles (20 km).

Renovated in 2020

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. WiFi in public areas is free. Self parking, a 24-hour business center, and a garden are also offered.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$115* Per night/room Apr 21 - Apr 22

Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, 1 Queen Bed (Connecting Rooms)

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hilton Garden Inn London Heathrow Airport ratings based on 7 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Garden Inn London Heathrow Airport

Everyone (3) Family (4)
5 out of 5
The front desk staff were exceptionally helpful and friendly! Highly recommend!

Posted by on Apr 7, 2024

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Comment from Hotel Management

Apr 7, 2024 by Stecy

Dear Marilee, Thank you so much for your kind words! We're delighted to hear that our front desk staff exceeded your expectations and left such a positive impression. Your recommendation means a lot to us, and we look forward to welcoming you back in the future!Best regards,Team HGI

5 out of 5
Very nice hotel. We weren't there but the one night, but it was comfortable.

Posted by on Jul 18, 2023

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Comment from Hotel Management

Jul 18, 2023 by r

We welcome all feedback that we receive from our guests, including positive comments which help us to recognise and reinforce excellent service within the team. Thank you for your feedback

5 out of 5

Posted by on Jul 16, 2023

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Comment from Hotel Management

Aug 5, 2023 by HGI

Dear Tammie,Thank you for telling us about your recent stay.It is much appreciated your review, we’re so glad to hear that you enjoyed your stay.Warmest regards,Front Office TeamHilton Garden Inn London Heathrow Airport

5 out of 5

Posted by on Jun 30, 2023

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Comment from Hotel Management

Jul 1, 2023 by HGI

Dear Candice,Thank you for telling us about your recent stay.It is much appreciated your review, we’re so glad to hear that you enjoyed your stay.Warmest regards,Front Office TeamHilton Garden Inn London Heathrow Airport

5 out of 5
The hotel had a group shuttle to the LHR terminals for a fee. It picked up at Hilton Garden Inn first then to 5 or 6 other hotels in and around the LHR complex. Got crowded but was not hard to figure out how to use it. The staff was very friendly and helpful and went out of their way to answer questions and support our needs.

Posted by , from Lansing on Oct 27, 2022

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Comment from Hotel Management

Oct 31, 2022 by hgi

Dear James Q, thank you for your feedback on your recent stay. We hope to welcome you back in near future.

2 out of 5
When checking in I stood waiting for almost 20 minutes before anyone at the counter even asked me if I was checking in. The beds in the hotel were extremely uncomfortable.

Posted by on Sep 22, 2022

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Comment from Hotel Management

Oct 2, 2022 by r

We welcome all feedback that we receive from our guests and will endeavour to use such feedback constructively. Feedback such as yours that highlights areas where we could be doing better is particularly useful and we are grateful for your time in sharing your experience with us.

5 out of 5

Posted by , from SAN DIEGO on Jul 7, 2022

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About the Hilton Garden Inn London Heathrow Airport

Location Eastern Perimeter Rd, Hounslow, England TW6 2SQ

Property Features

Hilton Garden Inn London Heathrow Airport offers its guests a 24-hour fitness center and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center, 11 meeting rooms, and coworking spaces. The eco-certified Hilton Garden Inn London Heathrow Airport also features multilingual staff, a garden, and laundry facilities. An airport shuttle at scheduled times is available for a fee. For a fee, parking is available. A complete renovation of Hilton Garden Inn London Heathrow Airport was completed in September 2020. This 4-star Hounslow hotel is smoke free.

  • 364 guestrooms or units
  • 7 levels
  • Built in 2014
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Convenience store
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Parking

Self parking (surcharge)

Transport

  • Train station: Heathrow Terminal 4 Station (2.8 km / 1.8 mi)
  • Metro station: Hatton Cross Underground Station (0.4 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn London Heathrow Airport offers 364 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. 43-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Electric kettle
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM and 10:00 AM.

Hilton Garden Inn London Heathrow Airport has a restaurant on site.

Jack's Bar - This bar serves light fare only. Open daily.

Jack's Restaurant - This restaurant serves breakfast, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Free bicycles on site
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 4:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property does not follow regional sanitization guidelines
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 18.95 per person
  • Airport shuttle fee: GBP 6.80 per person (one-way)
  • Airport shuttle fee per child: GBP 6.80 (one-way)
  • Uncovered self parking fee: GBP 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heathrow Inn
  • Heathrow Inn London
  • Heathrow Jurys Inn
  • Inn Heathrow
  • Jurys Heathrow
  • Jurys Inn Heathrow
  • Jurys Inn Heathrow London
  • Jurys Inn London Heathrow
  • Jurys London Heathrow
  • London Jurys Inn Heathrow
  • Hilton Garden Inn London Heathrow Airport Hotel
  • Hilton Garden Inn London Hotel
  • Hilton Garden Inn London Heathrow Airport
  • Hilton Garden Inn London
  • Hilton London Heathrow Airport
  • Hilton Garden Inn London Heathrow Airport Hotel
  • Hilton Garden Inn London Heathrow Airport Hounslow
  • Hilton Garden Inn London Heathrow Airport Hotel Hounslow

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key (Foundation for Environmental Education)
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.