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Holiday Inn Chicago-Oakbrook, an IHG Hotel

3-star property
17 W 350 22nd St, Villa Park, IL 1-855-201-7819
3.4 out of 5
See all 16 travelocity Reviews

"good location related to traffic. friendly staff. most facilities closed unable to use gym or pool. " More

By a verified traveler on Mon 29 Mar 2021

Points Of Interest

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Hotel Description

Enjoy the indoor pool at this Villa Park hotel

Near the airport

Stay at this Villa Park hotel and you'll be within half a mile (1 km) of Oakbrook Center Mall and 2 miles (3 km) of Drury Lane Theater. Mayslake Peabody Mansion and Yorktown Shopping Center are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$87* Per night/room May 23 - May 24

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Holiday Inn Chicago-Oakbrook, an IHG Hotel ratings based on 16 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Holiday Inn Chicago-Oakbrook, an IHG Hotel

Everyone (6) Couples (3) Family (7)
2 out of 5
When I first arrived at the hotel I noticed it was kinda of dingy looking with paint pealing off the walls Two of the elevator base boards were torn off and one of the elevtor panels was coming apart which made it so the L and 2nd flr button not work correctly. The first room I was in had a rusty tub and a hole in the bathmat, so they gave us another room. The second room we stayed in, had a dirty wall, rusty tub drain and a filthy body towel. There was also extremely loud noise for an hour, due to children running up and down the hallways. My first time in Illinois and the worst 3 night stay ever! No hospitality!

Posted by on Apr 2, 2024

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4 out of 5

Posted by on Apr 16, 2023

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Comment from Hotel Management

May 8, 2023 by Vincent

Thank you and hope to see you again

4 out of 5

Posted by on Oct 2, 2022

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3 out of 5

Posted by on Sep 18, 2022

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5 out of 5

Posted by on Sep 2, 2022

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2 out of 5
We booked two queens 4 months in advance. Upon arrival we were told they only had a king available. They said when booking through a third party you dont always get your choice. Would have been nice if we sere told that before we got there. At least it was my daughter and I. What if we had been colleagues. It would have been unacceptable. Also hotel was quite dated with mold in shower ceiling and clogged shower drain. At least the bed was comfortable and staff was friendly. For our trouble they comped a free breakfast.

Posted by on Jun 6, 2022

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Comment from Hotel Management

Jun 10, 2022 by Vincent

Thank you for sharing this and will address this directly with our staff

5 out of 5

Posted by on Feb 12, 2022

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1 out of 5
I had a bad experience with my room not being clean and I was there 2days also it had to take 10-15 min for the water to get hot for me to shower.

Posted by on Nov 29, 2021

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Comment from Hotel Management

Nov 29, 2021 by Vincent

Thank you for sharing this and going to address this directly with our staff

4 out of 5
good location related to traffic. friendly staff. most facilities closed unable to use gym or pool.

Posted by on Mar 29, 2021

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Comment from Hotel Management

Mar 31, 2021 by Vincent

Thank you and we do hope to see you again

3 out of 5
The room air conditioner was not working. I was assigned a different room.

Posted by on Jul 26, 2020

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Comment from Hotel Management

Aug 11, 2020 by Vincent

Thank you for your feedback and happy all worked out well.

About the Holiday Inn Chicago-Oakbrook, an IHG Hotel

Location 17 W 350 22nd St, Villa Park, IL 60181

Property Features

Holiday Inn Chicago-Oakbrook, an IHG Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this hotel measures 6781 square feet (630 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Chicago-Oakbrook, an IHG Hotel. Self parking is free. This Villa Park hotel is smoke free.

  • 1 building
  • 215 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 6781 sq ft of conference space
  • 630 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Parking

Free self parking

Transport

  • Train station: Westmont Station (6.5 km / 4 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Chicago-Oakbrook, an IHG Hotel offers 215 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Each accommodation is individually furnished. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Premium satellite television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Villa Park hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Holiday Inn Chicago-Oakbrook, an IHG Hotel has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 1 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per pet (varies based on length of stay), plus a deposit of USD 50 per week
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 13.50–13.50 per person
  • Pet deposit: USD 50 per week
  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Oakbrook Terrace
  • Holiday Inn Chicago-Oakbrook Hotel
  • Holiday Inn Chicago-Oakbrook Hotel Oakbrook Terrace
  • Holiday Inn Chicago Oakbrook Hotel Oakbrook Terrace
  • Holiday Inn Chicago-Oakbrook Oakbrook Terrace

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.