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4.4 out of 5

"First time at this hotel & I liked it very much. It was close to everything. Wish I stayed longer but next I will. " More

By a verified traveler on Tue 26 Dec 2023

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Hotel Description

Eco-certified hotel near Chicago Riverwalk

Downtown Chicago stay

A stay at this Downtown Chicago hotel places you steps from Michigan Avenue Bridge and within a 5-minute walk of Chicago Riverwalk. Millennium Park and Chicago Theatre are also within half a mile (1 km).

Dining options, 2 bars/lounges

This eco-certified hotel's 4 restaurants, 2 bars/lounges, and gym are some of the featured amenities. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A terrace, a snack bar/deli, and express check-in are also on offer.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$174* Per night/room Mar 31 - Apr 1

Accessible 1 King Bed View (Bathtub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite (Millennium Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Room, 2 Queen Beds, Lake View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hyatt Regency Chicago ratings based on 91 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Chicago

Everyone (39) Couples (20) Family (26)
5 out of 5

Posted by on Jan 1, 2024

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Comment from Hotel Management

Jan 7, 2024 by Hyatt Management

Thank you for sharing your feedback and staying with us at the Hyatt Regency Chicago! We look forward to welcoming you again should your plans bring you back to the Windy City.

5 out of 5
First time at this hotel & I liked it very much. It was close to everything. Wish I stayed longer but next I will.

Posted by on Dec 26, 2023

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Comment from Hotel Management

Dec 26, 2023 by HRC

Thank you for staying at Hyatt Regency Chicago. We greatly appreciate your feedback.

5 out of 5

Posted by , from Minooka on Dec 17, 2023

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Comment from Hotel Management

Dec 18, 2023 by HRC

Thank you for staying at Hyatt Regency Chicago. We greatly appreciate your feedback.

5 out of 5

Posted by on Dec 15, 2023

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Comment from Hotel Management

Dec 18, 2023 by HRC

Thank you for staying at Hyatt Regency Chicago. We greatly appreciate your feedback.

5 out of 5
The hotel is outstanding in every sense, amenities, rooms, cleanliness, friendly staff, central location, etc. The front desk staff member who checked us in, her name is Joy, she has the perfect name! Joy was absolutely wonderful, excellent customer service, got to know us personally and made our first trip to Chicago and first stay at the Hyatt Regency by far a truly enjoyable experience. Joy went above and beyond to make our stay an unforgettable experience, she even brought balloons and a voucher for my son personally to our room. We love her and we loved our experience at the Hyatt. We look forward to coming back in the near future!

Posted by on Dec 4, 2023

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Comment from Hotel Management

Dec 5, 2023 by Hyatt Regency Management

Thank you for sharing your feedback and staying with us at the Hyatt Regency Chicago!

5 out of 5
Very nice hotel perfect position nice staff

Posted by on Nov 27, 2023

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Comment from Hotel Management

Nov 28, 2023 by HRC

Thank you for staying at Hyatt Regency Chicago. We greatly appreciate your feedback.

4 out of 5
I liked the location and the staff friendly and helpful. But the hotel needs upkeep, the room carpet was dirty and the room overall was not very clean

Posted by , from TAMPA on Sep 11, 2023

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Comment from Hotel Management

Sep 12, 2023 by HRC

Thank you for staying at Hyatt Regency Chicago. We greatly appreciate your feedback.

5 out of 5

Posted by on Sep 10, 2023

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Comment from Hotel Management

Oct 27, 2023 by HRC

Thank you for staying at Hyatt Regency Chicago. We greatly appreciate your feedback.

5 out of 5
The location is amazing for walking around town, the view on the river is great and the room is just what we needed for our stay. The staff is super friendly and helpful. So satisfied with our stay at the Hyatt Regency in Chicago.

Posted by on Aug 27, 2023

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Comment from Hotel Management

Aug 27, 2023 by Hyatt Management

Thank you for sharing your feedback and staying with us at the Hyatt Regency Chicago! We look forward to welcoming you again should your plans bring you back to the Windy City.

5 out of 5
Overall, great stay but parking is expensive.

Posted by on Aug 22, 2023

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Comment from Hotel Management

Aug 22, 2023 by HRC

Thank you for staying at Hyatt Regency Chicago. We greatly appreciate your feedback.

About the Hyatt Regency Chicago

Location 151 East Wacker Dr, Chicago, IL 60601

Property Features

There are 4 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A business center and meeting rooms are available. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 228001 square feet (21182 square meters) and includes conference space. A health club, a terrace, and tour/ticket assistance are also featured at the eco-certified Hyatt Regency Chicago. Parking is available for a fee.

  • 2032 guestrooms or units
  • 36 levels
  • 2 buildings
  • 4 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • 228001 sq ft of conference space
  • 21182 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Millennium Station (0.6 km / 0.4 mi)
  • Metro station: Randolph-Wabash Station (0.7 km / 0.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Regency Chicago offers 2032 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 11:00 AM.

Stetsons Modern Steak - This steakhouse serves dinner only.

American Craft Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

BIG Bar - This bar serves dinner only. Guests can enjoy alfresco dining (weather permitting).

Market Chicago - This cafƩ serves breakfast and light fare. Open 24 hours.

Nearby Activities

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Golfing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property accepts only chip-and-PIN credit and debit cards for onsite payments.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts only chip-and-PIN credit cards for onsite payments

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyattā€™s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This hotel accepts only chip-and-PIN credit cards for onsite payments. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Reservation is not required for facilities onsite
  • Car not required
  • Security system
  • Gloves are available to guests
  • Staffed front desk
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay
  • Resort fee: USD 29.35 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.00ā€“24.50 for adults, and USD 10.00ā€“15.00 for children
  • Covered valet parking fee: USD 84 per night (in/out privileges)
  • Nearby parking fee: USD 65 per day (161 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chicago Hyatt
  • Chicago Hyatt Regency
  • Chicago Regency
  • Chicago Regency Hyatt
  • Hyatt Chicago
  • Hyatt Chicago Regency
  • Hyatt Regency Chicago
  • Hyatt Regency Hotel Chicago
  • Regency Chicago
  • Regency Hyatt Chicago
  • Hyatt Regency Chicago Hotel Chicago
  • Hyatt Regency Chicago Hotel
  • Hyatt Regency Hotel
  • Hyatt Regency Chicago Hotel
  • Hyatt Regency Chicago Chicago
  • Hyatt Regency Chicago Hotel Chicago

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Global
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.