Expensive, not good for stay in Vegas Posted Mar 24, 2015
I had a deluxe suite (900sq ft) advertised with fully stocked kitchen, complimetary water etc. kitchen had empty fridge, 1 small bottle of water, no spoon or fork, nothing. I ordered breakfast for two ($90) just some eggs and juice, and hot tea which was discusting. They use same pot for coffe as for tea. When I compleined I was suprised to find out they know about it, because many guest complained but they don't care. No Casino or night club, and far from the strip. Valet service was great. They took good care of my rented Lambo, doing only 1 dent on a door, which cost me my deposit ($1000). Next time it's Encore, Venetian or Belagio for me.
Comment from Hotel Management
Apr 3, 2015 by Trump Las Vegas, Hotel Management
Dear Mike - Chicago, I am sorry to read of your experience. Please accept my sincere apologies that you were left to feel disappointed in any way. Please be assured that we pay careful attention to all forms of feedback from our guests, as we continually seek ways to enhance our facilities and services. Thank you for your stay, and for sharing your comments. Sincerely, Brian Baudreau General Manager