Ratings based on 710 Guest Reviews

Hear it directly from our travelers
4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
4 out of 5
Recommended
for Everyone
by A traveler

Posted May 14, 2015
terrible they cancelled our fliight and from latrobe pa to vegas so I drove to get another flight only to find out THEY charged us full price
5 out of 5
Recommended
for Everyone
by A traveler from Richmond ca

Great hostel

Posted May 5, 2015
We had a great comfortable room. And the restaurant had great food.overall we had a great time. There and in San Antonio Thank you for the great service we received from Travelocity.we we're able. To cancel one night with no charge.all your agents were very kind.
Comment from Hotel Management
May 7, 2015 by Christie, Hotel Management
Dear Ray and Dolly, We are thrilled to hear you had a wonderful stay at New York-New York. Thank you for taking the time to share your experience online. Please, hurry back. Sincerely, Christie G. Guest Relations Manager New York-New York Hotel & Casino MGM Resorts International
4 out of 5
Recommended
for Everyone
by A traveler from g

Ok

Posted Apr 7, 2015
We had an awesome time except for the hot water going out 1 day and that they did not recognize our request that we made prior to arrival. It also took me calling to get amount for one night reinstated to my credit card due to all the mishaps
4 out of 5
Recommended
for Everyone
by A traveler from Oregon

Not easy to check in early...

Posted Mar 29, 2015
Pros: See above
Cons: See above
It took us 4 attempts to check in. Once our room wasn't ready, second time they switched rooms so we needed another key, third time we went up to our room and it was dirty and had not been cleaned. Lastly I spoke with a manager they upgraded our room. The new room was clean and great size and great decor. The bed was super comfy. The hotel is nice because it is not as big as many of the other casinos. It's easy to get around. Not as good food selections as most. But did enjoy the pizza.
4 out of 5
Recommended
for Everyone
by A traveler from H

Glad we stayed here!!!

Posted Mar 24, 2015
Husband suggested this hotel- I'm so glad we stayed there! It might not be the fanciest strip hotel- but it was my favorite in terms of the casino/hotel area as it was the least smokey and not overwhelming in size and amenities. Love the NY scene and all the nice restaurants to choose from right there. We went to almost all the strip hotels and I liked this one the best.
Comment from Hotel Management
Mar 25, 2015 by Christie, Hotel Management
Dear Dana, It’s great to hear that during your stay at New York-New York, you were able to experience a lot of what the hotel has to offer! From our incredible dining, top notch entertainment, and friendly staff, The Big Apple is the ideal Las Vegas destination. Please, come back and visit again soon. Sincerely, Christie G. Guest Relations Manager New York-New York Hotel & Casino MGM Resorts International
4 out of 5
Recommended
for Couples
by A traveler from Ohio

Posted Mar 24, 2015
They upgraded our room since it was a late check in and a Tuesday night! Awesome!
Comment from Hotel Management
Mar 25, 2015 by Christie, Hotel Management
Dear Britt, It’s great to hear that the front desk staff started your stay at New York-New York with a bang! We are grateful for you patronage, hurry back. Sincerely, Christie G. Guest Relations Manager New York-New York Hotel & Casino MGM Resorts International
4 out of 5
Recommended
for Everyone
by A traveler from new york, new york

Nice hotel

Posted Mar 24, 2015
Not too bad. Not too expensive. Dealers are good. Staff was friendly
Comment from Hotel Management
Mar 25, 2015 by Christie, Hotel Management
Dear L.M., With our friendly staff, reasonable rates, and comfortable rooms, there is no better deal in town. We appreciate your endorsement, and are looking forward to your next visit! Sincerely, Christie G. Guest Relations Manager New York-New York Hotel & Casino MGM Resorts International
4 out of 5
Recommended
for Everyone
by A traveler from Michigan

First time at New York New York

Posted Mar 24, 2015
I try to stay a different place each time I come to Vegas...Overall, pleased with everything at New York.. was a bit disappointed the room had no coffeemaker or vent in the bathroom for showering...nice restaurants although the IL Fornaio was overpriced for the quantity and quality of food...also $30.00 for pizza at the New York pizzeria was a wallet breaker...but it is Las Vegas..Loved the Hershey store and the music at Nine Fine Irishmen...Overall...enjoyable trip!
Comment from Hotel Management
Mar 25, 2015 by Christie, Hotel Management
Dear George/Dawn, We are delighted to hear that you had a memorable stay at The Big Apple. Thank you for sharing your experience online, your feedback is greatly appreciated. We hope to see you again in the near future. Sincerely, Christie G. Guest Relations Manager New York-New York Hotel & Casino MGM Resorts International
5 out of 5
Recommended
for Everyone
by A traveler

Posted Mar 24, 2015
The hotel is a great place to stay because of its price and location. The roller coaster isnt a smooth ride and there isn't much to see within the hotel. Hershey's chocolate world didn't live up to my expectations
5 out of 5
Recommended
for Everyone
by A traveler from Los Angeles, Ca

Near the end of the strip.

Posted Mar 24, 2015
the staff was extremely nice attentive to my needs and I will stay there again . The bed was comfortable with space to move . The water from the shower was nice and hot . The casino floor is spacious. The restaurant s was good brings back memories of when I was back in New York city.