Good Posted Mar 30, 2015
The hotel was always clean, the room was very nice, the beds were very comfortable but I was out to much to enjoy them, the only issue I had was their security had requested my friend come with them to prove the validity of his stay, I think it's great hotel's ask to see room keys, but after showing his room key, the hotel security guard still had doubts. My friend refused to go anywhere with hotel security, he had to provide my name (room was registered too), which they validated, to be free to continue. I know the intentions of the hotel were good, but It's upsetting nonetheless when someone you care about is harassed after they can provide proof of stay (with a room key). My friend reassured me it was just an inconvenience, and we were able to enjoy the rest of our stay
Comment from Hotel Management
Apr 1, 2015 by jessica, Hotel Management
Thank you very much for your feedback. I am pleased to hear that you found our resort clean every time you visit. We do our best to maintain our resort for our guests. We hope to see you back again soon!