Not what I expected for a 8000 room hotel Posted Jul 24, 2015
On check in went to room, shower had not been cleaned fron the previous guest. Lights in bath area would bot work, was told to re set the GFI. Two days later no lights again, and called the front desk, after telling the housekeeper. 4 hours later guess they were fixed. no note, no nothing. Lighting in room poor, not even a comfortable chair, guess they want you on the gaming floor instead.
Comment from Hotel Management
Jul 29, 2015 by MGM Grand – Las Vegas, Hotel Management
Dear Valued Guest: Please accept our apologies for the in-room maintenance and cleanliness issues you endured during your recent visit to MGM Grand. Rest assured we will forward these concerns to the appropriate management staff. We value your business and hope to better serve you in the future. Sincerely, Seth L. Guest Experience Specialist MGM Grand – Las Vegas