Nearly perfect Posted Mar 27, 2015
We were in Vegas to celebrate my daughter's 21st birthday. Due to her college vacation we had several days at the hotel prior to her birthday and left the day after. We spent the few days before her birthday either by the pool, shopping, or exploring other hotels. The MGM was a great place to stay but doesn't have the "wow" factor like some of the other hotels (the Wynn, Venetian, Caesar's Palace, etc). We ate at a variety of restaurants from upscale (Craftsteak for her birthday meal), moderate priced (Cafe Avenue and Grand Wok), and fast food (McDonalds--nothing like a biscuit for breakfast!). Our room was on the second floor of the south wing (there are only 3 floors)--the floor was quiet and there was never a wait for an elevator. The room overlooked an "alley" where there were trash dumpsters and one night the noise from workers emptying trash woke me up. I know I could have paid more for a room with a view so I was not upset about the lack of a view but the trash noise was a nuisance. My daughter and I had pedicures in the salon and that was a wonderful experience--it was one of the best pedicures I've had. I had a massage at the spa and was able to use the spa facilities for the day (steam room, sauna and shower; there was a jacuzzi too but I didn't use it). The spa experience was also divine.
Comment from Hotel Management
Mar 29, 2015 by MGM Grand Guest Experience , Hotel Management
Dear Erica: At MGM Grand, we want every visit to be a perfectly enjoyable and pleasant experience. Thank you for sharing your impressions of our fabulous Grand Spa, expansive Grand Pool complex, and wide array of dining establishments. We do regret any noise disturbances you had in your room, however. We hope you will continue to make MGM Grand your first choice for your vacation needs here in Las Vegas. Sincerely, The Guest Experience Department MGM Grand â Las Vegas