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 Lake Mary •1 Room
 Lake Mary • 1 Room
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Candlewood Suites Lake Mary, an IHG Hotel

2.5-star property
1130 Greenwood Blvd, Lake Mary, FL 1-855-201-7819
3.7 out of 5
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See all 29 travelocity Reviews

"Front desk was great " More

By a verified traveler on Sat 30 Sep 2023

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Hotel Description

Enjoy the outdoor pool at this Lake Mary hotel

In Lake Mary

You'll find Greenwood Lakes Park and The Legacy at Alaqua Lakes within 3 miles (5 km) of this hotel. Lake Mary Farmer's Market and Big Tree Park are also within 6 miles (10 km).

Business services

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a terrace, and a snack bar/deli are also offered.

Studio Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$79* Per night/room Apr 24 - Apr 25

Studio Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Bedroom, Accessible (Mobility Tub)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Candlewood Suites Lake Mary, an IHG Hotel ratings based on 29 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Candlewood Suites Lake Mary, an IHG Hotel

Everyone (9) Couples (5) Family (7)
1 out of 5
I was staying in room 304 and room 302 had the alarm going off at 1 o’clock in the morning my family and kids could not sleep. Tried calling the front desk and nobody answered. It was horrible had no sleep.

Posted by on Feb 26, 2024

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Comment from Hotel Management

Mar 4, 2024 by Tonya

Dear Carlos,Sorry for any inconvenience you experienced on your stay. We will share your feedback, so this doesn't happen again.

5 out of 5
Front desk was great

Posted by on Sep 30, 2023

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Comment from Hotel Management

Nov 8, 2023 by Tonya

Dear Robert,Thank you for the 5-star rating! We are thrilled to know that you enjoyed. We hope to see you again soon.

5 out of 5

Posted by on Apr 23, 2023

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3 out of 5
Reception area cluttered. No breakfast included. Rooms are worn

Posted by on Nov 13, 2022

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4 out of 5

Posted by on Aug 17, 2022

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5 out of 5
it was great clean

Posted by on Mar 6, 2022

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2 out of 5
Was given a handicapped accessible room. There was a bug in my room and a lizard in the hallway. Not happy with the room for the cost.

Posted by on Dec 10, 2021

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Comment from Hotel Management

Dec 10, 2021 by Vanessa

Thank you for taking the time to tell us about your experience at Candlewood Suites LAKE MARY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Candlewood Suites.

2 out of 5
close to family. good area location.

Posted by on Dec 7, 2021

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Comment from Hotel Management

Dec 8, 2021 by Vanessa

Thank you for taking the time to tell us about your experience at Candlewood Suites LAKE MARY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

4 out of 5
Everything was great except elevator was out but being repaired

Posted by , from jacksonville on Oct 25, 2021

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Comment from Hotel Management

Oct 26, 2021 by Vanessa

Thank you for taking the time to tell us about your experience at Candlewood Suites LAKE MARY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Candlewood Suites.

2 out of 5
asked to have trash bag removed they told me where the dumpster was located they had no coffee for the rooms

Posted by on Jul 5, 2021

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Comment from Hotel Management

Jul 6, 2021 by Vanessa

Thank you for taking the time to tell me about your experience. We are sorry that your experience did not meet your expectations; please accept my sincerest apologies. We want you to know that will be taking the appropriate measures to address the problems that occurred during your stay to prevent any future occurrence. I appreciate you sharing your concerns, and it is my hope that you will give me the opportunity to better serve you in the near future.

About the Candlewood Suites Lake Mary, an IHG Hotel

Location 1130 Greenwood Blvd, Lake Mary, FL 32746

Property Features

Candlewood Suites Lake Mary, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. A 24-hour business center and a meeting room are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 301 square feet (28 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Lake Mary, an IHG Hotel. Self parking is free. This Lake Mary hotel is smoke free.

  • 1 building
  • 123 guestrooms or units
  • 4 levels
  • 301 sq ft of conference space
  • 28 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Candlewood Suites Lake Mary, an IHG Hotel offers 123 accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • In-room kitchen
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Desk chair

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time ends at 11:00 PM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Doors to hotel get locked at 11 PM. Guests will need to use the intercom system located at the entrance for access.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per day (maximum USD 150 per stay)
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candlewood Lake Mary
  • Candlewood Suites Hotel Lake Mary
  • Candlewood Suites Lake Mary
  • Lake Mary Candlewood Suites
  • Candlewood Suites Lake Mary Hotel Lake Mary
  • Candlewood Suites Lake Mary Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.