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4.2 out of 5

"We were on 4th floor and the only thing keeping numerous street lights out was sheers. You could not close curtains due to the way they were made. Did ... " More

By a verified traveler on Mon 01 Jan 2024

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Hotel Description

3-star hotel near Prien Lake Mall

In entertainment district

Within 2 miles (3 km) of this Lake Charles hotel, you'll find Prien Lake Mall and Southgate Shopping Center. McNeese State University and Lauberge Casino Lake Charles are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$93* Per night/room May 1 - May 2

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed (Additional Living Area)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Hotel & Suites Lake Charles South, an IHG Hotel ratings based on 31 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Hotel & Suites Lake Charles South, an IHG Hotel

Everyone (16) Couples (4) Family (5)
5 out of 5
We were on 4th floor and the only thing keeping numerous street lights out was sheers. You could not close curtains due to the way they were made. Didn’t sleep well at all.

Posted by on Jan 1, 2024

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Comment from Hotel Management

Jan 8, 2024 by Manager

Hello Carl,Thank you for sharing your experience with us. We genuinely apologize for any inconvenience caused by the street lights filtering through the sheers. We understand that a good night's sleep is crucial, and we always strive to provide a comfortable ambiance for our guests. We appreciate your feedback and will take it into consideration for future improvements.

5 out of 5

Posted by on Oct 27, 2023

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Comment from Hotel Management

Nov 18, 2023 by Manager

Hello Laura,Thank you for rating our hotel with a perfect score! We are delighted to hear that you had a wonderful experience during your stay. If you have any further feedback or suggestions, please feel free to contact our management team who would be happy to assist you. We hope to welcome you back in the future for another impeccable stay.

5 out of 5
Probably the nicest Holiday Inn I’ve ever stayed in. The room was spacious and the service was quick and professional. Very organized. Very clean.

Posted by on Oct 23, 2023

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Comment from Hotel Management

Oct 25, 2023 by Manager

Hello Sarah,Thank you for your kind words! We take pride in providing spacious and clean accommodations along with efficient and professional service. We appreciate your feedback and even making us the nicest Holiday Inn you have stayed in. We hope to welcome you back soon!

5 out of 5

Posted by on Aug 26, 2023

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Comment from Hotel Management

Sep 16, 2023 by Manager

Hello Patrick,It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon.

3 out of 5
The staff was friendly and helpful. The property itself, mainly the rooms could all use some renovating. The third floor smelled musty and there was slight smell or mold or mildew. The first floor where I stayed. Needs some work. Rooms could use new carpet and paint. Bathrooms need to be redone and resealed around all the edges. There was a bug on the bathroom floor the first night. I didn’t see any after that. The hotel just basically needs so renovations

Posted by on Aug 19, 2023

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Comment from Hotel Management

Aug 21, 2023 by Manager

Hello Justin, It was a pleasure assisting you during your stay. Our rooms are cleaned by professional cleaners every checkout and during this pandemic, we take extra precautions and cleaning. We can assure you that the room and everything inside have been cleaned and sanitized, but we will still make sure to have this reviewed with our cleaners.

5 out of 5
Nice stay, clean room

Posted by on Jul 20, 2023

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Comment from Hotel Management

Jul 20, 2023 by Manager

Hello Joseph,Thank you for taking the time to share your comments regarding our room. We hope to see you again in the future.

5 out of 5
It was close to the casinos.

Posted by , from San Antonio on Jul 17, 2023

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Comment from Hotel Management

Jul 19, 2023 by Manager

Hi Ninfa,We are delighted to discover you thoroughly enjoyed the nearby shopping, activities, and dining options. We are so happy to have met your needs with our comfortable accommodations and friendly atmosphere and look forward to your future stay when your travels bring you back this way.

5 out of 5

Posted by on Jul 16, 2023

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Comment from Hotel Management

Aug 8, 2023 by Manager

Hello Joseph,We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area.

5 out of 5
Everything was amazing and awesome!!

Posted by on Jul 5, 2023

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Comment from Hotel Management

Jul 5, 2023 by Manager

Hello Jason,Thank you for sharing your experience with us. We appreciate the input referring to our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

5 out of 5

Posted by , from Dallas on Jun 14, 2023

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Comment from Hotel Management

Jul 5, 2023 by Manager

Hello STEPHANIE,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

About the Holiday Inn Hotel & Suites Lake Charles South, an IHG Hotel

Location 2940 Lake Street, Lake Charles, LA 70601

Property Features

Holiday Inn Hotel & Suites Lake Charles South, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 2345 square feet (218 square meters) and includes conference space. The business-friendly Holiday Inn Hotel & Suites Lake Charles South, an IHG Hotel also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

  • 1 building
  • 120 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 2345 sq ft of conference space
  • 218 sq m of conference space
  • Built in 2010
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Lake Charles Station (5.3 km / 3.3 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Hotel & Suites Lake Charles South, an IHG Hotel offers 120 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pull-out sofa bed
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6 AM to 10 AM and on weekends from 6 AM to 10:30 AM.

Kem's Restaurant - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Kem's Lounge - This bar specializes in American cuisine and serves dinner only. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5–15 for adults, and USD 0–6 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Lake Charles South
  • Holiday Inn Lake Charles South
  • Holiday Inn Hotel And Suites Lake Charles South
  • Holiday Inn Hotel Suites Lake Charles South
  • Holiday Inn Charles South

You should know

  • Pool access available from 9 AM to 9:30 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.