"Some confusion at check-in. I initially booked 2 rooms through Travelocity, but cancelled one room a couple of weeks before staying. When we checked i ... " More
In suburbs
Within 6 miles (10 km) of this hotel, you'll find West Town Mall and Pellissippi State Community College. Willow Creek Golf Club is within 9 miles (15 km) and University of Tennessee is within 12 miles (20 km).
Free perks
This hotel features a 24-hour gym and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like full breakfast and free self parking.
Dec 30, 2023 by Manager
Hello Holly,Thank you for choosing to stay with us! We are thrilled to hear that you had a fantastic experience at our hotel. We strive to provide excellent service and ensure that all our guests enjoy their stay. If you have any further comments or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back soon!
Jul 7, 2023 by Manager
Hello CINDY,We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement.
May 23, 2023 by Manager
Hello DEAN, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.
Mar 12, 2023 by Manager
Hello SHELLEY,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to turn this experience around.
Dec 24, 2022 by Manager
Hello Holly,On behalf of our entire staff, we thank you for your business and for your comments regarding our parking and your comments about our area. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.
Oct 31, 2022 by Manager
Hello Regie,We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our hotel. We appreciate you taking the time to share your experience.
Jul 18, 2022 by Manager
Hello Kirk, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.
Jun 9, 2022 by Manager
Hello KIMBERLY, Thank you for sharing this honest review and feedback about our hotel. Your voice is very valuable to us and we hope you will return on your next travels.
May 9, 2022 by Manager
Hello Susan, Thank you for your review and comments regarding our breakfast. We hope to see you again in the future. Thank you for your valuable business.
Nov 18, 2021 by Manager
I am sorry for any rudeness that you encountered and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
The following facilities are closed seasonally each year. They will be closed from September 14 to May 15:
Red Roof Inn PLUS+ & Suites Knoxville West-Cedar Bluff offers its guests a seasonal outdoor pool, a spa tub, and a 24-hour fitness center. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Red Roof Inn PLUS+ & Suites Knoxville West-Cedar Bluff. Free self parking is available. This Knoxville hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free RV, bus, truck parking
Red Roof Inn PLUS+ & Suites Knoxville West-Cedar Bluff offers 133 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.
A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property allows guests 18 or over to check in with valid military ID.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.