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4.5 out of 5

"Best hotel I've been too. Nothing I didn't like " More

By a verified traveler on Sat 04 Mar 2023

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Hotel Description

3-star family-friendly hotel near Queen's University, connected to a shopping center

Novelis stay

With a stay at this Novelis hotel, you'll be steps from Wolfe Island and King's Crossing Outlet. Also, Solar Eclipse April 8th 2024 is within half a mile (1 km) and Kingston Family Funworld is within 2 miles (3 km).

Renovated in 2019

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Families will appreciate the waterslide and onsite laundry facilities. Guests will appreciate free perks like free self parking and WiFi in public areas.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$100* Per night/room Apr 14 - Apr 15

Room, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Courtyard by Marriott Kingston Highway 401/Division Street ratings based on 4 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Courtyard by Marriott Kingston Highway 401/Division Street

Everyone (1) Couples (1) Family (2)
4 out of 5
I thought the toilet paper could have been a higher quality, the coffee in the room was terrible and I do think coffee should have been provided free in the lobby.

Posted by on Mar 6, 2022

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Comment from Hotel Management

Mar 18, 2022 by Lauren, Front Desk Supervisor

Dear Carolyne, Thank you for taking the time to share your recent experience at the Courtyard Kingston Highway 401/Division Street with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, I am sorry to hear that there were elements of your visit in which we fell short. The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our valued guests, such as yourself. Thank you for taking the time to share your additional feedback on how we can elevate your experience whenever your travels bring you back to Kingston. Kind regards,

4 out of 5

Posted by on Mar 5, 2022

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5 out of 5
Best hotel I've been too. Nothing I didn't like

Posted by on Mar 4, 2023

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Comment from Hotel Management

Mar 12, 2023 by Nathan, Front Desk Supervisor

Hello Ashley,We are glad to hear you had such a positive experience at our hotel! We hope we can have you back again soon!

5 out of 5
Easy to find, relatively new, great check in, restaurants and highway nearby, fun pool, clean, stand in shower fantastic instead of bath, lots of hand sanitizers well located, comfortable beds, in general, very satisfied.

Posted by , from ORLEANS on Aug 23, 2022

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Comment from Hotel Management

Sep 1, 2022 by Jamie B

Thank you for your feedback!We hope to welcome you back soon!Thanks,Jamie BlodgettFront Office Manager

About the Courtyard by Marriott Kingston Highway 401/Division Street

Location 103 Dalton Ave, Kingston, ON K7K0C4

Property Features

Courtyard by Marriott Kingston Highway 401/Division Street offers its guests an indoor pool, a waterslide, and a 24-hour fitness center. There's a restaurant on site. Business amenities include a 24-hour business center and meeting rooms. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 900 square feet (84 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Courtyard by Marriott Kingston Highway 401/Division Street. Free self parking is available. The property offers extended parking privileges. A complete renovation of Courtyard by Marriott Kingston Highway 401/Division Street was completed in March 2019. This Art Deco Kingston hotel is smoke free.

  • 1 building
  • 128 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 900 sq ft of conference space
  • 84 sq m of conference space
  • Built in 2010
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Kingston Station (4.8 km / 3 mi)
  • Parking: Free self parking

Room Amenities

Courtyard by Marriott Kingston Highway 401/Division Street offers 128 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. This Kingston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (once per stay)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

The Bistro - This bistro serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a waterslide, an indoor pool, and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property's water slide hours are Friday 5-9 PM, Saturday 9 AM-1 PM and 5-9 PM, and Sunday 9 AM-1 PM.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 1
  • Social distancing measures are not in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 10
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 2.00–20 for adults, and CAD 2.00–15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Highway 401/Division
  • Courtyard Marriott Highway 401/Division Hotel
  • Courtyard Marriott Highway 401/Division Hotel Kingston Street
  • Courtyard Marriott Kingston Highway 401/Division Street
  • Courtyard Marriott Kingston Highway 401/Division Street Hotel
  • Courtyard Marriott Highway 401/Division Street Hotel
  • Courtyard Marriott Highway 401/Division Street
  • Courtyard riott Highway 401Di
  • Courtyard by Marriott Kingston Highway 401/Division Street Hotel

You should know

  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Global
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.