- Check-in time ends at midnight
- Check-in time starts at 3:00 PM
- Minimum check-in age is: 18
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in. For more details, please contact the property using the information on the booking confirmation.
The Seaview Deluxe with Sunken Lounge Infinity Terrace room category is not bookable for children age 11 and younger. Please note the guestroom infinity pool on the terrace is decorative and cannot be used for swimming.
The credit card used to book the reservation must be presented by the cardholder at check-in. Any other arrangements must be coordinated with the property prior to arrival.
Thavorn Palm Beach Resort Phuket offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and Union Pay. Cash is not accepted.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 14 days prior to check-in.
- One child stays free
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is not available
- Security system
- Debit cards not accepted
- Staffed front desk
- Smoke detector
- Guests must provide health documentation
- Guests must provide a negative COVID-19 test result
- Guests must provide proof of COVID-19 vaccination
- Negative COVID-19 test result must be of specific type(s): PCR
- Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
- Minimum age for negative COVID-19 test result requirement: 12
- Minimum age for proof of COVID-19 vaccination requirement: 12
- UnionPay
- COVID-19 vaccine must have been received a minimum number of days before check-in: 14
- Property does not offer onsite COVID-19 testing
- Guest accommodation is sealed after cleaning
- Cashless transactions are available
- Masks are compulsory at the property
- Contactless food service / room service is available
- Reservation is not required for facilities onsite
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Food service has been amended for enhanced safety
- Protective clothing is not available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Children stay free - maximum age 12
- Social distancing measures are in place
- Contactless check-in is not available
- Property follows regional sanitization guidelines Safety and Health Administration (Thailand)
- No cribs (infant beds) available
- No elevators
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available
- Children stay free
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Gap period enforced between guest stays - 24 hours
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: approximately THB 550 for adults and THB 550 for children
- Airport shuttle fee: THB 1500 per vehicle (one-way, maximum occupancy 6)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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