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4.0 out of 5

"Easy to get to but off the main street, which was nice and quiet. " More

By a verified traveler on Mon 11 Mar 2019

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Hotel Description

Kalamazoo guestrooms with kitchens

Close to airport

A stay at this hotel places you within half a mile (1 km) of Wings Event Center and 3 miles (5 km) of Kalamazoo River. Air Zoo and Milham Park Golf Club are also within 6 miles (10 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and laundry facilities.

Studio Suite, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$99* Per night/room Apr 28 - Apr 29

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Bedroom, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 5 Max

Studio Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Candlewood Suites Kalamazoo Se, an IHG Hotel ratings based on 10 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Candlewood Suites Kalamazoo Se, an IHG Hotel

Everyone (6) Family (3)
5 out of 5

Posted by on Oct 1, 2023

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5 out of 5

Posted by on Jul 10, 2023

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5 out of 5

Posted by , from GILBERT on Jul 9, 2023

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5 out of 5

Posted by , from Oak Park on Apr 29, 2023

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1 out of 5
Gave our room away. We were there early afternoon and they said they were overbooked and didn't have our room anymore. We specifically asked for a suite with a separate bedroom and living area for our special needs person that was with us. Sent us to Fairfield Inn they said they owned it as well they had the same room and gave us a discount for our inconvenience but it was not the same room at all very small

Posted by on Oct 24, 2022

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Comment from Hotel Management

Oct 24, 2022 by GM

Jennifer I apologize that you had this experience. I appreciate you reaching out to let us know. I will definitely make sure this does not happen again.

2 out of 5
One room was reserved well in advance with a king bed but both rooms were queens. Desk clerk was surly and non-accommodating. Lobby rest rooms had not been attended for quite a long time - trash on the floors, etc.

Posted by on Jul 24, 2021

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5 out of 5
Easy to get to but off the main street, which was nice and quiet.

Posted by on Mar 11, 2019

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Comment from Hotel Management

Mar 12, 2019 by Amber

Thank you for taking the time to review your stay with us here at Candlewood. We are pleased to learn you enjoyed your accommodations. We look forward to seeing you again in the future!

5 out of 5
Very relaxing and a comfortable stay, we loved it here

Posted by , from Romeoville, il on Jan 7, 2019

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Comment from Hotel Management

Jan 9, 2019 by Samantha

Anna, Thank you for your review. We are happy to hear that you has a relaxing, comfortable stay with us! We hope to see you again!

5 out of 5

Nice, quiet hotel

I enjoy staying at the Candlewood very much. I like having a suite with a large refrigerator and kitchenette when traveling for work. The room and beds are very comfortable. I have noticed some building issues during a couple stays - loose tile, etc, but nothing that negatively affects my stay. While there is not complimentary breakfast, they do offer free coffee and fruit and have a selection of breakfast items for purchase that are reasonable.

Posted by , from Ann Arbor, MI on Aug 21, 2015

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Comment from Hotel Management

Nov 1, 2015 by Samantha-Operations Manager

Dear Sarah, Thank you for taking the time to review your stay with us. We're please to hear that the kitchenette provided in each suite is convenient when traveling for business and that you enjoy our complimentary coffee, hot tea, & fruit. We hope you choose to stay with us again when you visit the Kalamazoo area!

2 out of 5

OMG---Not a happy camper!

This is a new hotel so the street address is unrecognizable by BING or Mapquest, BUT we did not know this. We got directions from the hotel site directly and at 11:00 at night, were taken to back roads and were hopelessly lost. When we called the hotel, the staff were unfamiliar with the area and could not help us. We had booked a room with two beds and were told there was only a room with a kind-size bed available. Foolishly, when we left, we asked for directions to a local area college and were again, given bad directions. They advertise that coffee and fruit were complementary. The apples were soft and rotten and the coffee was from a machine. Yuck!

Posted by on Aug 6, 2010

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Comment from Hotel Management

Aug 17, 2015 by Samantha

Sorry to hear about the issues you encountered and thank you for your review. I hope you give us another chance at providing a comfortable stay for you

About the Candlewood Suites Kalamazoo Se, an IHG Hotel

Location 3443 Retail Place Dr, Kalamazoo, MI 49048

Property Features

There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. A 24-hour fitness center, barbecue grills, and a picnic area are also featured at the business-friendly Candlewood Suites Kalamazoo Se, an IHG Hotel. Free self parking is available. This Kalamazoo hotel is smoke free.

  • 95 guestrooms or units
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Kalamazoo Transportation Center (8.7 km / 5.4 mi)
  • Parking: Free self parking

Room Amenities

Candlewood Suites Kalamazoo Se, an IHG Hotel offers 95 air-conditioned accommodations with DVD players and safes. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested. Housekeeping is provided weekly.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision. Guests under 5 years old are not allowed in the fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Safety features at this property include a carbon monoxide detector and a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Events/parties not allowed
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candlewood Suites Kalamazoo Se
  • Candlewood Suites Se
  • Candlewood Suites Se Hotel
  • Candlewood Suites Se Hotel Kalamazoo
  • Candlewood Suites Kalamazoo Hotel Kalamazoo
  • Candlewood Suites Kalamazoo Se Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Candlewood Suites Kalamazoo Se, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.