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4.3 out of 5

"Terrible beds and thin walls. " More

By a verified traveler on Sat 18 Feb 2023

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Hotel Description

4-star hotel near Western Wall

Rehavia stay

Within a 10-minute walk of this Rehavia hotel, you'll find Montefiore Windmill and French Square. Jerusalem Great Synagogue and Heichal Shlomo are also within half a mile (1 km).

Dining, fitness center

This hotel features a restaurant, a gym, and a bar/lounge. Business travelers can take advantage of the free WiFi in public areas. Free self parking, a coffee shop, and a terrace are also offered.

Superior Room, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$126* Per night/room Mar 30 - Mar 31

Junior Suite, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Prima Royale ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Prima Royale

Everyone (2) Couples (1) Family (1)
3 out of 5
Terrible beds and thin walls.

Posted by on Feb 18, 2023

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Comment from Hotel Management

Feb 18, 2023 by Eee

Thank you for your review We shall inspect your room and take care of itEliran Sinai

5 out of 5

Posted by on Sep 14, 2022

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5 out of 5
The staff was amazing. The breakfast so very delicious. And Aleia at the ground was extra helpful and nice. The room was very clean and comfortable. And the area was so beautiful. We loved staying here and can not recommend them enough.

Posted by on Sep 12, 2022

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Comment from Hotel Management

Sep 15, 2022 by ...

Thank you very much,Eliran Sinai

4 out of 5
Touring with family . Great breakfast. Comfortable clean room. Easy to get to the sites in The Old City. You can walk to shopping / dinner.

Posted by on Aug 26, 2018

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Comment from Hotel Management

Sep 2, 2018 by wssw

Dear Guest, Thank you for your review, I am gald you liked the hotel and the area, Hope to see you again in Jerusaelm, Eliran Sinai

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. A fitness center, spa services, and a library are also featured at the business-friendly Prima Royale. Limited free parking is available on a first-come, first-served basis.

  • 1 building
  • 133 guestrooms or units
  • 07 levels
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Train station: Jerusalem Biblical Zoo Station (6.9 km / 4.3 mi)
  • Parking: Free self parking

Room Amenities

Prima Royale offers 133 accommodations with safes and complimentary bottled water. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Jerusalem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

The hotel hosts a free manager's reception daily.

Onsite venue - This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Check-in may not be available until after 9 PM on Saturdays and on Jewish holidays.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for ILS 35.00.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, and cash. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Israel value-added tax (17%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (17%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ILS 80 for adults and ILS 40 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Prima Royale
  • Prima Royale Hotel
  • Prima Royale Hotel Jerusalem
  • Prima Royale Jerusalem
  • Prima Royale Hotel
  • Prima Royale Jerusalem
  • Prima Royale Hotel Jerusalem

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.