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4.0 out of 5

"Clean and comfortable " More

By a verified traveler on Sun 20 Aug 2023

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Hotel Description

Hotel perfectly located for exploring Southside

Southside stay

Your stay at this Southside hotel places you within 2 miles (3 km) of Dog Wood Park of Jacksonville and Saint Vincent's Medical Center Southside. St. Johns Town Center and Hands on Children's Museum are also within 6 miles (10 km).

Business services

This hotel features an outdoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a coffee shop, and a computer station are also offered.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$87* Per night/room Apr 2 - Apr 3

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Delta Hotels by Marriott Jacksonville Deerwood ratings based on 19 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Delta Hotels by Marriott Jacksonville Deerwood

Everyone (7) Couples (3) Family (6)
5 out of 5

Posted by on Nov 29, 2023

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2 out of 5
Major renovations are being done, with plastic sheets hanging in the lobby. Breakfast was on tables next to the elevator. There was just one 4 slice toaster, and the right side of the toaster didn’t work. There was a message taped to the table in front of the toaster saying not to use the right side. The message had obviously been there a long time. I went down for breakfast Saturday and the staff said the left side of the toaster was smoking, so they removed the toaster. You would think that instead of putting a message on the table about problems with the toaster they would have gotten a new one.

Posted by on Oct 16, 2023

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5 out of 5
Clean and comfortable

Posted by on Aug 20, 2023

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Comment from Hotel Management

Aug 20, 2023 by Michael G

Thank you for visiting come back and see us again soon Carlotta.

5 out of 5
My room was nice and the bed was perfect.

Posted by on Jul 23, 2023

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Comment from Hotel Management

Jul 24, 2023 by Michael G

Thomas PThank you for staying with us and glad your stay was perfect. We hope you will visit us again soon.

5 out of 5
Outstanding hospitality experience just like last time.

Posted by on Jun 12, 2023

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Comment from Hotel Management

Jun 12, 2023 by Michael G

MICHAELThank you for being a repeat guest, we are glad that the team provided you with outstanding hospitality. Our team works hard and has a natural ability to provide great guest service. Come back and see us again soon.

1 out of 5
Travelosity did not inform us that this facility was under renovation. We went to be at 9 pm so we could get an early start tomorrow and at 10:30 pm had noise above us. 11:00 pm pounding on the floor above us. No a good stay and I would not recommend this place.

Posted by on May 10, 2023

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Comment from Hotel Management

May 10, 2023 by Michael G

DanThank you for staying with us, I understand you did not see the notes from Travelocity that addressed the renovation. I will review with them and see if it can be placed in a better location so the guest can't miss it when they book. We appreciate the feedback so we can try to assist in the future.

3 out of 5
I liked my stay at the Best Western Premier in Jacksonville and would recommend the hotel. I did not like that they charged my card ahead of my arrival and locked up my debit card where I had to call the bank to find out what was going on. Also would recommend more light from the street for guests to be able to see when entering the hotel parking lot.

Posted by on Jan 8, 2023

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Comment from Hotel Management

Jan 9, 2023 by Michael G

JenceyThank you for staying with us, I am glad you had a nice stay at the hotel, and I look forward to seeing you again in the near future.

5 out of 5
The hotel was clean, reasonably priced, and conveniently located .

Posted by on Jan 1, 2023

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Comment from Hotel Management

Jan 9, 2023 by Michael G

PHILThank you for staying with us and we are happy that you had such a nice stay, and the hotel was very clean. Come back and see us the next time you are in town.

1 out of 5
Beds were dirty, floor was dirty, the only lock on the inside was broke. Every noise can be heard in the room. The “breakfast” is a joke. Nothing good to say at all.

Posted by on Dec 10, 2022

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Comment from Hotel Management

Dec 17, 2022 by FDM

Dear Jessica, thank you for taking the time to write this review; I apologize for this bad experience. I am very disappointed to hear that our breakfast and the housekeeping staff did not meet your expectations. Your remarks are well noted, and I personally will make every effort to remove all shortcomings as soon as possible. We will try the next time to be more than expected.

4 out of 5

Posted by on Dec 9, 2022

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About the Best Western Premier Jacksonville Hotel

Location 4700 Salisbury Rd, Jacksonville, FL 32256-6101

Property Features

Delta Hotels by Marriott Jacksonville Deerwood offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. Business amenities include a business center and 5 meeting rooms. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3795 square feet (353 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a front-desk safe are also featured at the business-friendly Delta Hotels by Marriott Jacksonville Deerwood. Free self parking is available. This Jacksonville hotel is smoke free.

  • 166 guestrooms or units
  • 6 levels
  • 3795 sq ft of conference space
  • 353 sq m of conference space
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Delta Hotels by Marriott Jacksonville Deerwood offers 166 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Satellite television is provided. Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • HD television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

Delta Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.

Bridges Coffee Shop - This coffee shop serves breakfast and lunch. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible parking
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: USD 125 per pet, per stay
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Credit card pre-authorization
  • Property is not currently implementing any guest safety measures
  • Security system
  • Staffed front desk
  • Children stay free - maximum age 17
  • Carbon monoxide detector
  • Property is not currently implementing any enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 3
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Butler Boulevard Jacksonville
  • Butler Jacksonville
  • Icon Jacksonville Hotel
  • Best Western Premier Jacksonville
  • Icon Hotel Jacksonville
  • Red Lion Jacksonville
  • Red Lion Jacksonville Hotel
  • Radisson Hotel Jacksonville Butler Boulevard

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.