"I didn’t like that they had no laundry service for their guest. I didn’t feel the surrounding area was safe. Staff was helpful and friendly. " More
Heart of Jacksonville
Within a 10-minute walk of this Downtown Jacksonville hotel, you'll find Jacksonville Historical Center and Friendship Park. Museum of Science and History and Baptist Health are also within half a mile (1 km).
Free breakfast
This hotel features an outdoor pool and a gym. Guests will appreciate free perks like continental breakfast and WiFi in public areas. Self parking, a 24-hour business center, and express check-in are also offered.
May 2, 2022 by Management Team
Benson, Thank you for your feedback regarding your recent stay at Hampton Inn Jacksonville Downtown. I thank you for this great review and am glad to read about wonderful hotel experience. Please come back and visit us soon!
May 2, 2022 by Management Team
Mike, Thank you so much for leaving this detailed review. Learning how we can better improve our guest experience is invaluable to us. I will make sure to pass on your kind words to our staff. We make sure that all our staff is exceptionally trained in all areas, so guests never have to worry. We look forward to the opportunity to welcome you back again soon and giving you a five star stay.
Sep 23, 2021 by Zel
Thank you for the review and honest feedback. We will address those issues that you have brought to our attention.
Aug 9, 2021 by Zel
Thank you for your review and we hope to see you when your travels bring you back to Jacksonville.
Aug 20, 2021 by Zel
Thank you for the feedback.
The property will be renovating from March 1 2024 to June 30 2024 (completion date subject to change). The following areas are affected:
During renovations, the hotel will make every effort to minimize noise and disturbance.
Hampton Inn Jacksonville-Downtown-I-95 offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. Event space at this hotel measures 560 square feet (52 square meters) and includes conference space. Hampton Inn Jacksonville-Downtown-I-95 also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. For a fee, parking is available. This Jacksonville hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Hampton Inn Jacksonville-Downtown-I-95 offers 118 air-conditioned accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.