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"Staff was upset friendly and polite! The property was quiet and very safe. Couldn’t have asked for a better property to stay at! " More

By a verified traveler on Sun 02 Jul 2023

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Hotel Description

Hotel near The Avenues in Jacksonville

Heart of Jacksonville

Your stay at this Southside hotel places you within 6 miles (10 km) of The Avenues and St. Johns Town Center. Saint Vincent's Medical Center Southside is within 6 miles (10 km) and University of North Florida is within 9 miles (15 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Deluxe Suite, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$97* Per night/room Apr 21 - Apr 22

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Standard Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Corner King Suite,1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Comfort Suites Baymeadows Near Butler Blvd ratings based on 17 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Suites Baymeadows Near Butler Blvd

Everyone (7) Family (4)
5 out of 5
Staff was upset friendly and polite! The property was quiet and very safe. Couldn’t have asked for a better property to stay at!

Posted by on Jul 2, 2023

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Comment from Hotel Management

Jul 4, 2023 by General Manager

Dear Ashley,Thank you for your wonderful review!  We're thrilled to hear that our staff was friendly and polite and made your stay enjoyable.  It's great to know that you found our property quiet and safe.  We appreciate your kind words and hope to have the pleasure of hosting you again soon.Safe Travels,Jay KuverjiGeneral Manager

5 out of 5
Service was very good, very attentive staff.

Posted by on May 15, 2022

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Comment from Hotel Management

May 18, 2022 by Comfort Suites Baymeadows Management

Dear Ronald, Amazing! Thank you for giving us a PERFECT rating and for recommending our hotel to other travelers. Our entire staff works hard to deliver clean rooms, offer great customer service, and ensure a fantastic stay at Comfort Suites Baymeadows Near Butler Blvd. It is an honor for us when our guests are extremely satisfied with our hospitality. We can't wait to host you again soon. Kind Regards, Comfort Suites Baymeadows Management

4 out of 5
Location was good but rooms were very much in need of some upkeep. Bed was comfortable though and overall a good experience.

Posted by on Jan 16, 2022

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Comment from Hotel Management

Jan 18, 2022 by Comfort Suites Baymeadows Management

Hello Donna, Thank you very much for taking the time to rate your stay at The Comfort Suites as excellent. I'm delighted you enjoyed your stay at our Jacksonville hotel, which was clean and comfy. Our crew is kind and accommodating, as we enjoy meeting the needs of our guests. On your future trip to Jacksonville, I hope you choose us again for an even better stay! Best Regards, Comfort Suites Baymeadows Management

3 out of 5
Check in was beautiful, the front desk clerk friendly, the kids and I had a great time in the pool, nice and clean. Not until it was late and went out for a smoke in the parking lot in my car bc the 2 suited were nom-smoking. So while in my car , i had hotel security approach me twice asking if i was staying i the hotel, i said i was, giving her the # of the rooms i reside. The last time she approached me she pulled her raggedy security car in front of my car (as if she was the police) demanding I come inside to show proof bc the room # i told her was out of service. I was extremely upset due to $291.00 being deducted from my account for the rooms i purchased for the night. So i got oit my car went to the front desk and she was just as rude. (Different desk clerk by this time) i explained how it was a problem me smoking in my car ,respecting the hotel policies of not smoking in the rooms.she simply said they made a mistake, didnt look at the room keys i had in hand. Simply said it was a mistake. So simply by her carelessness, profiling or whatever her and the security guard, i will not give this hotel any of my money again. Basically treated as if what i said was a lie about me staying there.

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 24, 2019 by Amber Diener -Guest Experience Manager

Dear Guest, I'm so sorry you were inconvenienced and felt treated unfairly. We never want our guests to feel anything but welcomed and pleased during their stay! The General Manager will be speaking with our security company about proper procedures and treatment of our guests. I did see a message from my front desk that they verified your name and noted you were a guest. She didn't understand why security was making such a big deal either, I'm sorry if she seemed careless or dismissive. I'm sure she was just trying to apologize for the mistake ever happening. We do take security at our location very seriously because we want our guests to feel safe inside and outside our location. When people stand around a car at night, we fear they are trying to break in. If there is a better way of ensuring everyone's safety and we make sure that happens next time! Sincere Apologies

4 out of 5
Pros: Friendly server at breakfast bar.
Cons: Elevator needed floor cleaning.
Location: Not far from Mayo clinic.
Easy access from freeway. Fresh paint in room that included small refrigerator.

Posted by , from FL on Jul 13, 2018

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Comment from Hotel Management

Jul 16, 2018 by Jitan Kuverji

Thank you for leaving us a 4 star rating. We appreciate your positive feedback on our breakfast server. Your comments are very important to us as it gives us direction for improvement. Thank you for choosing the Comfort Suites! We look forward to your next visit!

4 out of 5

Nice

Pros: Location was perfect for my needs.
Cons: Additional fruits for breakfast.
Check in was smooth and staff was friendly. Breakfast had a nice variety to select from. The location was perfect for getting to the office and interstate for travel.

Posted by on Apr 27, 2018

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Comment from Hotel Management

May 1, 2018 by Jitan

Though not perfect I thank you for your comments.

5 out of 5

Nice hotel

The hotel was a very nice place, when we got there and particularly in our room it smelled, felt and looked clean. The staff was very nice, very courteous, friendly, and professional. I'd stay there again.

Posted by , from Taylor, MI on Feb 22, 2018

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Comment from Hotel Management

Apr 4, 2018 by Jitan Kuverji

Thank you for leaving us a 5 star rating. We are glad to hear that you had a very pleasant stay with us. We strive our best to provide clean and comfortable accommodations. The staff are highly trained to provide excellent service. We hope that you enjoyed our complimentary hot breakfast, use of the business center and wi-fi throughout the hotel during your stay. We look forward to see you on your next visit!

5 out of 5

clean, pleasant staff

Pros: cleanliness
Cons: The area around the pool needed updating.
The suite was clean, facility was updated. The staff was pleasant and very helpful.

Posted by on Jun 30, 2017

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Comment from Hotel Management

Jul 3, 2017 by Guest Experience Manager

Thank you so much for reviewing our property! We are so happy to hear that you enjoyed your stay with us. We are so proud of our newly renovated rooms! We hope to see you again in the future. Have a great day!

2 out of 5

Lost reservation --Hotel fully booked

Arrived destination (500miles) to find that Travelocity had fail to pass my reservation on to hotel. When I arrived after 12 hours and very tired the words I heard was not pleasing to say the least "you have no reservation). I couldn't get angry at hotel clerk as I booked on line through Travelocity who had failed to do to basic job of sending reservation to hotel. I had confirmation # that Travelocity had provided at time of booking. Proceed to call Travelocity and talked to individual who I will say was very nice and professional which was great but no rooms could be found. Growing more flustered by the hour finally hotel got a cancelation ---not what we wanted but no choices left. After 2 hours and needing some very needed rest we took what they had. Very disappointed in compensation offer by Travelocity. Rooms should have been covered .

Posted by on Mar 13, 2017

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5 out of 5

Clean hotel

Room was clean, spacious, and the bed was comfortable for a reasonable cost.

Posted by on Feb 7, 2017

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Comment from Hotel Management

Sep 18, 2017 by Guest Experience Manager

Dear guest, thank you for taking the time to review our hotel. We are so glad that you found our rooms comfortable and at a good rate. We hope you got a chance to check out our free amenities during your stay with us. We hope to see you again soon! Have a great day!

About the Comfort Suites Baymeadows Near Butler Blvd

Location 8277 Western Way Cir, Jacksonville, FL 32256

Property Features

Comfort Suites Baymeadows Near Butler Blvd offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Comfort Suites Baymeadows Near Butler Blvd. Self parking is free. This Jacksonville hotel is smoke free.

  • 1 building
  • 112 guestrooms or units
  • 6 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Suites Baymeadows Near Butler Blvd offers 112 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 50-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Comfort Suites Baymeadows
  • Comfort Suites Baymeadows Butler Blvd
  • Comfort Suites Baymeadows Butler Blvd Hotel
  • Comfort Suites Baymeadows Butler Blvd Hotel Jacksonville
  • Comfort Suites Baymeadows Butler Blvd Jacksonville
  • Comfort Suites Baymeadows Near Butler Blvd Hotel
  • Comfort Suites Baymeadows Near Butler Blvd Jacksonville
  • Comfort Suites Baymeadows Near Butler Blvd Hotel Jacksonville

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.