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"We stayed with a baseball team on a low budget. The room was cool and bed comfortable. Very outdated and in need of repair in general plant. Pool was ... " More

By a verified traveler on Mon 27 Jun 2016

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Hotel Description

Hotel near Jackson State University, connected to the convention center in Jackson

Heart of Jackson

At this hotel, you'll be steps from Mississippi Trade Mart and Mississippi Coliseum. Mississippi State Fairgrounds and Mississippi Civil Rights Museum are also within half a mile (1 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the business center, conference center, and conference space. A bar/lounge, a 24-hour front desk, and a garden are also provided.

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Business Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Regency Hotel & Conference Center ratings based on 3 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for Regency Hotel & Conference Center

Everyone (2) Family (1)
2 out of 5
Took 30 -45 min to check-in because only 1 person at desk and line existed. Smelled of smoke and stale air. While in line overhead someone cautioning women not to walk around alone at night. Later some guy was loitering near entry door and being told to leave and not bother guests. He was said to be a crackhead and trying to sell drugs. In our non-smoking room it smelled of smoke remnants, the refrigerator had frozen water bottles, ice, and other items within it, the system did not work properly in keeping items cold although freezer had sections that kept things frozen. Towels were very thin, shower was dirty and sheets had a lot of wrinkles and dust items - as if they had not been changed from previous guest. Bad experience overall. :(

Posted by on Sep 6, 2021

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1 out of 5

The mold experience

The lobby & pics were gorgeous! The room was infested with mold/mildew. When I notified the attendant he said it was clean then sprayed Febreeze until I spotted the mildew. Then they switch my room witch was almost the same conditions. It looked like it was in foreclosure.

Posted by on Jul 18, 2016

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3 out of 5

budget stay

We stayed with a baseball team on a low budget. The room was cool and bed comfortable. Very outdated and in need of repair in general plant. Pool was clean. Breakfast was packaged pastries from sam's and some hot items that we did not try. Not really a great place for families with young children. The staff were very accomodating and polite. We will probably stay here again next year with the team.

Posted by , from louisiana on Jun 27, 2016

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Comment from Hotel Management

Jul 11, 2016 by Cristy

We are so pleased you all stayed with us, and are looking forward to you coming again next year. We will work on addressing the breakfast selection issues.

About the Regency Hotel & Conference Center

Location 400 Greymont Street, Jackson, MS 39202

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 12 meeting rooms. WiFi is free in public spaces. Event space at this hotel measures 20000 square feet (1858 square meters) and includes a conference center. The business-friendly Regency Hotel & Conference Center also features a garden, laundry facilities, and dry cleaning/laundry services. Free self parking is available. Smoking is allowed in designated areas at this Jackson hotel.

  • 140 guestrooms or units
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Deli
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Garden
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Jackson Station (2.4 km / 1.5 mi)
  • Parking: Free self parking

Room Amenities

Regency Hotel & Conference Center offers 140 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. This Jackson hotel provides complimentary wireless Internet access. Cable television is provided. Housekeeping is provided daily.

  • Sitting area
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:30 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20.00 per pet, per night, plus a deposit of USD 20.00 per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
  • Property follows sanitization practices of CovidClean (Safehotels - global expert)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Property does not offer onsite COVID-19 testing
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SGS (3rd party expert - Global)
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Travel in the New Normal (US Travel - USA)
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 20.00 per night
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Regency Hotel Jackson
  • Regency Jackson
  • Regency Hotel And Conference Center
  • Regency Hotel Jackson
  • Regency Hotel Conference Center
  • Regency & Conference Center
  • Regency Hotel Conference Center
  • Regency Hotel & Conference Center Hotel
  • Regency Hotel & Conference Center Jackson
  • Regency Hotel & Conference Center Hotel Jackson

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.