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"Room key didn't work. Remote didn't work. Replacement remote didn't work. Jessie advised me that my 2 night stay had been switched to 1 night. It ha ... " More

By a verified traveler on Tue 11 Oct 2022

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Hotel Description

Hotel perfectly located for exploring Marshall

City center stay

Stay at this Marshall hotel and you'll be within half a mile (1 km) of Kalamazoo River and 2 miles (3 km) of Honolulu House. American Museum of Magic and U.S. Postal Museum are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$110* Per night/room Mar 31 - Apr 1

Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 Double Bed, Accessible, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quality Inn Marshall near I-69 ratings based on 19 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Quality Inn Marshall near I-69

Everyone (12) Couples (2) Family (5)
2 out of 5
Remodeling definitely needed. Booked the room for 2 nights. Only stayed one. Smelled awful, stains in the carpet, shower curtain rack pulled away from the wall. Would not recommend

Posted by on Nov 28, 2023

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1 out of 5

Posted by on Oct 29, 2023

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4 out of 5

Posted by on Jul 31, 2023

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1 out of 5
First room we got the top bed cover was dirty. The sheets were dirty and stained. They moved us to another room and there was hair all over in the bathroom. This is not a clean place to stay.

Posted by on May 11, 2023

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3 out of 5
Room key didn't work. Remote didn't work. Replacement remote didn't work. Jessie advised me that my 2 night stay had been switched to 1 night. It had not. He was mistaken. I no longer trust Jessie.

Posted by on Oct 11, 2022

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Comment from Hotel Management

Oct 17, 2022 by Sarah

Dear Kurt,Thank you for taking the time to write a review regarding your recent stay at our hotel.On behalf of our entire team, I apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope you will consider staying with us again so we can have another chance to provide you with a superior experience.Sincerely,Sarah R.

2 out of 5

Posted by on Mar 8, 2022

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3 out of 5
We had a room on the 2nd floor. When we got to the top of the stairs, all we could smell was stale cigarette smoke. That was not the hotel's fault though, just some inconsiderate customers. Our room however, was not very clean. There was a big stain on the carpet and a couple small stains on the bedspread. We didn't shower because the bathtub looked grimy and the corners of the bathroom floor had dirt and hair in them. The sheets were clean and the bed was comfortable but the pillows were something that you would put on a toddler's bed. We won't be back.

Posted by on Sep 27, 2021

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4 out of 5
The location was easy to get in and out. Staff was great.

Posted by on Dec 12, 2020

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5 out of 5

Posted by on Mar 16, 2020

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2 out of 5

Posted by on Mar 1, 2020

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Property Features

Quality Inn Marshall near I-69 offers its guests an indoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. The business-friendly Quality Inn Marshall near I-69 also features barbecue grills, a picnic area, and complimentary newspapers in the lobby. Free self parking is available.

  • 60 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Quality Inn Marshall near I-69 offers 60 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. This Marshall hotel provides complimentary wireless Internet access. Televisions come with premium cable channels and pay movies. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 5:30 AM to 9:30 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 35 per pet, per night, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Safety features at this property include a carbon monoxide detector and a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted.Ā Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60Ā°C/140Ā°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Hotel Marshall
  • Comfort Inn Marshall
  • Comfort Inn Marshall Hotel
  • Marshall Comfort Inn
  • Quality Inn Marshall
  • Quality Marshall
  • Quality Inn
  • Quality Marshall I 69 Marshall
  • Quality Inn Marshall near I 69
  • Quality Inn Marshall near I-69 Hotel
  • Quality Inn Marshall near I-69 Marshall
  • Quality Inn Marshall near I-69 Hotel Marshall

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Quality Inn Marshall near I-69.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.