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5.0 out of 5

"Very friendly staff. Excellent food at the restaurant. " More

By a verified traveler on Tue 01 Oct 2019

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Hotel Description

Family-friendly 3-star hotel near Grand Bazaar

Istanbul City Center stay

A stay at this Istanbul City Center hotel places you steps from Basilica Cistern and within a 5-minute walk of Hagia Sophia. Blue Mosque and Grand Bazaar are also within half a mile (1 km).

Full-service spa, terrace

This smoke-free hotel features a full-service spa and 2 restaurants. Families will appreciate the onsite laundry facilities, kid-friendly dining, and free babysitting. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

Standard Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$76* Per night/room Apr 20 - Apr 21

Standard Triple Room, 1 Bedroom

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Ares Hotel Sultanahmet ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Ares Hotel Sultanahmet

Everyone (1)
5 out of 5
Very friendly staff. Excellent food at the restaurant.

Posted by on Oct 1, 2019

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Comment from Hotel Management

Oct 4, 2019 by Manager

Dear Guest Thank you very much for staying with us and Thank you for your candid comment. We hope to see you again next future. Kind Regards

Property Features

Ares Hotel Sultanahmet offers its guests a full-service spa. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. Public spaces have free WiFi. There's an onsite business center. Spa services, a terrace, and tour/ticket assistance are also featured at the family-friendly Ares Hotel Sultanahmet. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. For a fee, parking is available. This 3-star Istanbul hotel is smoke free.

  • 1 building
  • 25 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2010
  • Manager's reception (free)
  • Childcare (free)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Terrace
  • Television in lobby
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (free)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Sirkeci Marmaray Station (0.8 km / 0.5 mi)
  • Metro station: Sultanahmet Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle, train station pick-up, cruise terminal shuttle, ferry terminal shuttle, theme park shuttle, and shopping center shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Ares Hotel Sultanahmet offers 25 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium satellite channels. Guests have access to shared bathrooms. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Bathrooms are shared
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Sound-insulated rooms
  • Climate control (air conditioning)

Food & Drink

The hotel hosts a free manager's reception daily.

Palmiye - This restaurant specializes in Turkish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Palmiye Teras - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Spa Services

Sultanahmet has couples treatment room(s). Services include massages. The spa is equipped with a sauna. The spa is open daily.

  • Sauna in spa
  • Couples treatment rooms
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the cruise terminal, ferry terminal, and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Ares Hotel Sultanahmet offers transfers from the cruise terminal, ferry terminal, and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Ares Hotel Sultanahmet

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Onsite COVID-19 testing (PCR) is available
  • Onsite COVID-19 testing (Antigen) is available
  • Smoke detector
  • Reservations are required for onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines Safe Tourism Certification Program (Turkey)
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 5 per person
  • Airport shuttle fee: EUR 50 per vehicle (one way)
  • Self parking fee: EUR 15 per night
  • Valet parking fee: EUR 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ares Hotel Sultanahmet
  • Ares Sultanahmet
  • Ares Sultanahmet
  • Hotel Ares Hotel Sultanahmet Istanbul
  • Istanbul Ares Hotel Sultanahmet Hotel
  • Hotel Ares Hotel Sultanahmet
  • Ares Hotel Sultanahmet Istanbul
  • Ares Hotel
  • Ares
  • Ares Hotel Sultanahmet Hotel
  • Ares Hotel Sultanahmet Istanbul
  • Ares Hotel Sultanahmet Hotel Istanbul

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.