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4.5 out of 5

"We stayed on Isla Mujeres for 24 hours (we will go back and stay longer). The people at the hotel assisted with renting a golf cart, restaurant sugges ... " More

By a verified traveler on Tue 21 Apr 2015

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Hotel Description

3-star hotel near North Beach

Close to the beach

You'll find North Beach and Crayola House within 2 miles (3 km) of this hotel. Isla Mujeres Ferry Terminal and Miguel Hidalgo are also within 2 miles (3 km).

2 outdoor pools

This hotel's 2 outdoor pools and gym are among the featured amenities. Guests will appreciate free perks like free self parking and WiFi in public areas. Dry cleaning, luggage storage, and concierge services are also on offer.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suites Chac Chi ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Suites Chac Chi

Everyone (2)
5 out of 5

Posted by on Apr 8, 2021

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4 out of 5

Nice Hotel very helpful people at front desk.

Pros: It was clean, well furnished and equipped in a lovely location within walking distance of shops and restaurants.The staff was super!
We stayed on Isla Mujeres for 24 hours (we will go back and stay longer). The people at the hotel assisted with renting a golf cart, restaurant suggestions and a map for us to explore the island. The hotel was comfortable and the island was a lot of fun to explore.

Posted by , from Rockford, IL on Apr 21, 2015

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Property Features

Suites Chac Chi offers its guests 2 outdoor swimming pools and a fitness center. Public spaces have free WiFi. Suites Chac Chi also features tour/ticket assistance, concierge services, and dry cleaning/laundry services. Free self parking is available. Smoking is allowed in designated areas at this 3-star Isla Mujeres hotel.

  • 19 guestrooms or units
  • Poolside lounge chairs
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Parking: Free self parking

Room Amenities

Suites Chac Chi offers 19 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with satellite channels. Bathrooms include showers. This Isla Mujeres hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Safe
  • Telephone
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Nearby Activities

2 outdoor swimming pools are on site along with a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Suites Chac Chi

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash.

  • One child stays free
  • Limited hot water onsite
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Debit cards

Hotel Names

  • Chac Chi Hotel Isla Mujeres
  • Chac Chi Hotel
  • Chac Chi Isla Mujeres
  • Chac Chi
  • Chac Chi Hotel Suites
  • Chac Chi Hotel Suites
  • Suites Chac Chi Hotel
  • Suites Chac Chi Isla Mujeres
  • Capital O Chac Chi Hotel Suites
  • Suites Chac Chi Hotel Isla Mujeres

You should know

  • There is limited hot water on site.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.