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"Property was run down and in disrepair " More

By a verified traveler on Wed 17 Apr 2024

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Hotel Description

Hotel near Irving Convention Center in Irving

Las Colinas stay

Your stay at this Las Colinas hotel places you within 2 miles (3 km) of Irving Convention Center and Toyota Music Factory. The Pavilion and Mustangs of Las Colinas are also within 2 miles (3 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Room, 1 King Bed (Mobility Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$71* Per night/room May 26 - May 27

Room, 2 Double Beds (Hearing Accessible)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Fairfield Inn & Suites Dallas Las Colinas ratings based on 15 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Fairfield Inn & Suites Dallas Las Colinas

Everyone (8)
5 out of 5
Property was run down and in disrepair

Posted by , from DAPHNE on Apr 17, 2024

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1 out of 5
The room is not as well lit as pictured here. It was poorly lit. The night table had some sticky substance left on it. I'm not certain that the sheets were clean. The tub was grey from years of dirt and had multiple rust stains. I get that the property was old, but it was also poorly maintained. Should be taken out of Marriott's portfolio of properties.

Posted by on Mar 1, 2022

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Comment from Hotel Management

Oct 22, 2022 by Mark Amin

We're sorry you faced it - we'll work hard to fix the issue you experienced.

3 out of 5
Property is fine. I arrived late...11:30 or so. When I got to the door everything was dark. It looked like the place was closed for business. I knocked hard on the door and the staff person came out to the front desk and let me in. I was a little stressed because I did not have a way to enter.

Posted by , from GRAND PRARIE on Dec 13, 2021

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Comment from Hotel Management

Oct 22, 2022 by Mark Amin

Thank you very much for staying at Fairfield Inn & Suites Dallas Las Colinas - Marriott, it was an honor to host you.

5 out of 5
Nicely furnished and safe.

Posted by on Jun 29, 2021

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Comment from Hotel Management

Oct 22, 2022 by Mark Amin

Thank you very much for staying at Fairfield Inn & Suites Dallas Las Colinas - Marriott, it was an honor to host you.

1 out of 5

Posted by on May 24, 2021

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Comment from Hotel Management

Oct 22, 2022 by Mark Amin

We're sorry you faced it - we'll work hard to fix the issue you experienced.

4 out of 5

Posted by on Apr 29, 2021

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Comment from Hotel Management

Oct 22, 2022 by Mark Amin

Thank you very much for staying at Fairfield Inn & Suites Dallas Las Colinas - Marriott, it was an honor to host you.

2 out of 5
The hotel was under construction but that wasn’t mentioned when I was booking the room. The price should have been adjusted or a notice should have been posted. 2nd floor smelled of paint and on the 3rd floor where I ended up, people were literally scraping paint off the walls. There was dust and debris everywhere.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Robert

Thank you for sharing your feedback about your recent stay with us. We are sorry for any inconvenience you may have experienced during your stay due to renovation

5 out of 5
It's perfect in every way! 123456789011223344556677

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jul 3, 2019 by Robert Assistant General Manager

Thank you for taking the time to share your feedback about your recent stay with us. It was a pleasure to have you with us. We hope we will see you again soon

4 out of 5

Posted by on May 20, 2019

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Comment from Hotel Management

Jun 19, 2019 by Robert

We are delighted to have been your chosen hotel during your recent stay in Irving. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Fairfield Inn & Suites Dallas Las Colinas and we hope you choose to create more memories with us whenever your travels bring you back to Irving. Sincerely, Robert Erdley Assistant General Manager Fairfield by Marriott Las Colinas robert.erdley@marriott.com

3 out of 5
Needs a good cleaning. Bathtub rusted. Walking area around pool needs to be cleaned more frequently. It was ok.

Posted by , from Dallas, Texas on Apr 8, 2019

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About the Fairfield Inn & Suites Dallas Las Colinas

Location 630 W John Carpenter Fwy, Irving, TX 75039

Property Features

There's a coffee shop/cafe on site, as well as a snack bar/deli. Free breakfast is available. WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly Fairfield Inn & Suites Dallas Las Colinas also features a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. You'll have access to the outdoor pool at a partner property. This Irving hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 3 levels
  • Built in 1998
  • Continental breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Metro station: Hidden Ridge Station (0.4 km / 0.3 mi)
  • Parking: Free self parking

Room Amenities

Fairfield Inn & Suites Dallas Las Colinas offers 118 accommodations with safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers. This Irving hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Hydromassage showerhead
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 12:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairfield Inn Dallas Las Colinas Hotel
  • Fairfield Inn Dallas Hotel Las Colinas
  • Fairfield Inn Dallas Las Colinas
  • Fairfield Inn & Suites Dallas Las Colinas Hotel
  • Fairfield Inn & Suites Dallas Las Colinas Irving
  • Fairfield Inn & Suites Dallas Las Colinas Hotel Irving

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.