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"The place was ok but the room was very small. Kitchen was not very clean. Didnt have things to use like the card said for the kitchen. First day mor ... " More

By a verified traveler on Sun 08 Dec 2019

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Hotel Description

Indianapolis hotel in Wayne area

Wayne stay

With a stay at this Wayne hotel, you'll be within half a mile (1 km) of Solar Eclipse April 8th 2024 and 6 miles (10 km) of Indianapolis Motor Speedway. Rolls-Royce Heritage Trust and 8 Seconds Saloon are also within 6 miles (10 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free parking. Guests will appreciate freebies like on-the-go breakfast and free self parking. A picnic area and a safe deposit box are also provided.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$72* Per night/room Mar 25 - Mar 26

Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Studio, Multiple Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Studio, Multiple Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Extended Stay America Suites Indianapolis Airport W Southern ratings based on 6 Verified Reviews

Review Summary
2.3 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Extended Stay America Suites Indianapolis Airport W Southern

Everyone (5) Couples (1)
1 out of 5

Posted by on Nov 2, 2023

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4 out of 5

Posted by on Jun 14, 2023

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1 out of 5

Posted by on Jan 29, 2020

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3 out of 5
The place was ok but the room was very small. Kitchen was not very clean. Didnt have things to use like the card said for the kitchen. First day morning staff was rude shower qas broken and very slippery due to it not being flat at the bottom. Fitness room was not available. Continental Breakfast was not breakfast. Keys didn't work right. Had alot of luggage and asked for a luggage cart. Was told sorry they are all out somewhere around the hotel. So had to make several trips up and down to the room.

Posted by on Dec 8, 2019

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Comment from Hotel Management

Dec 9, 2019 by Hotel Management

Thank you for your review of our hotel. We are disappointed to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action to ensure a more pleasant experience for every guest entering our doors. Thank you again for your candid feedback as this helps us to improve the experience for future guests. Sincerely, Hotel Management

3 out of 5

Posted by on Jan 28, 2019

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Comment from Hotel Management

Jan 28, 2019 by Hotel Management

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management

2 out of 5
It took 6 calls - they kept transferring me to a call center in Marion, IN (?) - to even get someone to talk to at the hotel after I had booked this on Travelocity. Eventually someone of the six told me something had happened to the phone service so I hadn't been able to reach the front desk. Then I found out that, despite the LIST at the airport help desk which says they have one, this facility does NOT have a shuttle available. So I ended spending nearly $60 extra for cabs back and forth. The cab service was pretty iffy about actually getting picked up at 4:30am, as well, but the driver was very nice and did his part well. The room was fine and the desk help was pleasant and responsive. I am equally disapointed with American Airlines who cancelled my flight the previous day, added me to a "crack of dawn" flight and wouldn't budge on the substitution or assist me with travel or a room in any way, adding about $150 more expense to my trip. And I will be letting them know how I feel.

Posted by , from Portland, OR on Jun 28, 2018

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Comment from Hotel Management

Jun 29, 2018 by Hotel Management

Charlie, we are sorry for your disappointment with our facilities and regret the inconvenience it caused. We value your feedback as it will help us improve our guest experience moving forward. We hope this did not overshadow your otherwise positive stay with us and that you will choose us again in the future. Sincerely, Hotel Management

About the Extended Stay America Suites Indianapolis Airport W Southern

Location 5350 W Southern Ave, Indianapolis, IN 46241

Property Features

Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites Indianapolis Airport W Southern also features a vending machine, a picnic area, and laundry facilities. Self parking is free. This Indianapolis hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 3 levels
  • Built in 2004
  • To-go breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Extended Stay America Suites Indianapolis Airport W Southern offers 121 accommodations with coffee/tea makers and irons/ironing boards. 43-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Indianapolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered weekly and hair dryers can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Indianapolis Airport-W Southern Ave
  • Extended Stay America Southern Ave
  • Extended Stay America Southern Ave Hotel
  • Extended Stay America Southern Ave Hotel Indianapolis Airport-W
  • Extended Stay America Indianapolis Airport-W Southern Ave Hotel
  • Extended Stay America Airport-W Southern Ave Hotel
  • Extended Stay America Indianapolis Airport-W Southern Ave
  • Extended Stay America Indianapolis Airport W Southern Ave
  • Extended Stay America Indianapolis Airport-W Southern Ave Hotel
  • Extended Stay America Airport-W Southern Ave
  • Extended Stay America Airport-W Southern Ave Hotel
  • Extended Stay America Indianapolis Airport W Southern Ave

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.