Skip to main content
Beginning of main content
 Charlotte •1 Room
 Charlotte • 1 Room
Book online or call 1-855-214-3079 Phone Number

Comfort Suites Lake Norman - Huntersville

2.5-star property
14510 Boulder Park Drive, Huntersville, NC 1-855-201-7819
3.8 out of 5
Good!
See all 17 travelocity Reviews

"The food seem like the usual. They had a limit supply of tea bags. " More

By a verified traveler on Mon 27 Nov 2023

Points Of Interest

View all on Map

Enter dates to see availability

Hotel Description

Huntersville guestrooms with comfy beds

In state park

Within 2 miles (3 km) of this Huntersville hotel, you'll find Discovery Place Kids and The Park - Huntersville. Joe Gibbs Racing and Huntersville Family Fitness and Aquatics are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$101* Per night/room May 19 - May 20

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Suites Lake Norman - Huntersville ratings based on 17 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Suites Lake Norman - Huntersville

Everyone (9) Couples (1) Family (3)
2 out of 5
They need to invest money into the hotel linens and towels. They didn't have enough towels each morning to restock, and then didn't have enough at night when we asked for them. The blankets on the bed were old and they had big rips in the lining. When the blanket was replaced days later as it was removed from the room it looked like the same blanket with the original rips.

Posted by on Nov 27, 2023

Was this review helpful to you?
Comment from Hotel Management

Nov 28, 2023 by kd

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Lake Norman - Huntersville.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

3 out of 5
The food seem like the usual. They had a limit supply of tea bags.

Posted by on Nov 27, 2023

Was this review helpful to you?
Comment from Hotel Management

Nov 28, 2023 by kd

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Lake Norman - Huntersville.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

2 out of 5
refrigerator and tv did not work. moved to a new room and tv did not work.. will not be using comfort inns

Posted by on Oct 12, 2023

Was this review helpful to you?
Comment from Hotel Management

Oct 12, 2023 by KD

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Lake Norman - Huntersville.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

5 out of 5
With construction to the road in the area this hotel can be hard to find at night time even with GPS. Hotel and staff is amazing. This will be our new main location while in the Lake Norman area.

Posted by on Jul 12, 2023

Was this review helpful to you?
Comment from Hotel Management

Jul 12, 2023 by kd

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Lake Norman - Huntersville.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.

5 out of 5
The staff were extremely friendly and courteous! The price was reasonable. Their breakfast was AWESOME! I love the room layout.

Posted by on Aug 5, 2019

Was this review helpful to you?
Comment from Hotel Management

Aug 10, 2019 by General Manager

Thank you so much for the great review of our hotel. We are so happy that you enjoyed your stay, from the rooms to our staff! We work very hard to provide our guests with a great stay, and if feels great to be recognized. Thanks again, and we hope to see you again on a future trip.

2 out of 5
It was hidden away from traffic which was nice. They advertised an indoor pool, which is why we book it. We went down to the pool and it was green and temporarily closed. The front desk and manager did not even know it was closed. When we arrived at the room, the toilet was clogged. We notified the front desk and was told that there was no one to fix it but we were instructed to come to the front desk and get a plunger so we could plunge it ourselves. We won’t be back!

Posted by on Jun 15, 2019

Was this review helpful to you?
Comment from Hotel Management

Jun 16, 2019 by General Manager

We apologize for your experience at our hotel. That is not the type of service we try to provide our guests. We appreciate your feedback and will work hard to make improvements.

5 out of 5
I enjoyed a four day stay. The location is quiet and away from the major traffic corridor. The staff was pleasant and accommodating. The room was clean and refurbished as I requested. Two improvements I suggest: First, the pool needs immediate attention; and second, the breakfast buffet needs improvements beyond frozen foods reheated to lukewarm.

Posted by on May 27, 2019

Was this review helpful to you?
Comment from Hotel Management

May 28, 2019 by General Manager

Thank you very much for taking the time to tell us about your stay. We take all of our guests feedback very seriously, and are immediately addressing your concerns about our pool and breakfast. We are currently in a renovation phase of the hotel, so we hope you will appreciate the many improvements we are making.

4 out of 5
Staff friendly, hotel was nice and clean. Room was neat and bed was confortable.

Posted by on Mar 31, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 1, 2019 by General Manager

Thank you very much for the positive review of our hotel. We appreciate you staying with us and look forward to seeing you again.

3 out of 5
After checking in, I left for dinner and upon my return I had to walk through a cloud of cigarette smoke from 2 ladies. One was the front desk clerk, and the other was a woman who was standing at the desk chatting when I first checked in. I am guessing she was a friend based on the conversations I heard. I don't smoke and don't like my clothes to smell like it. They were standing at the front door, just outside. Also I ended up standing in an inch of water in the tub after my shower was complete...apparently the drain was clogged. There was a huge commotion out in the parking lot late that night. I could hear men yelling and cursing at each other.

Posted by on Mar 6, 2019

Was this review helpful to you?
Comment from Hotel Management

Mar 17, 2019 by General Manager

I sincerely apologize for your experience at our hotel. That is not the impression we try to give our guests. Your concerns have been addressed directly. Thank you for your feedback.

4 out of 5
TV did not work in the first room, but the staff took care of it perfectly. The breakfast food was not good. The staff was very nice, but the food products were not good.

Posted by on Sep 13, 2018

Was this review helpful to you?
Comment from Hotel Management

Sep 17, 2018 by General Manager

Thank you for taking the time to review our hotel. We apologize that our food choices were not up to your standards, and we are working on our food offerings going forward.

About the Comfort Suites Lake Norman - Huntersville

Location 14510 Boulder Park Drive, Huntersville, NC 28078

Property Features

Comfort Suites Lake Norman - Huntersville offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 700 square feet (65 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and gift shops/newsstands are also featured at the business-friendly Comfort Suites Lake Norman - Huntersville. Self parking is free. This Huntersville hotel is smoke free.

  • 1 building
  • 89 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 700 sq ft of conference space
  • 65 sq m of conference space
  • Built in 2010
  • To-go breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Suites Lake Norman - Huntersville offers 89 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Deep soaking tub
  • Pull-out sofa bed
  • HD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Rafting nearby
  • Kayaking nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Lake Norman
  • Comfort Suites Lake Norman Hotel
  • Comfort Suites Lake Norman Hotel Huntersville
  • Comfort Suites Lake Norman Huntersville
  • Comfort Suites Lake Norman Huntersville Hotel
  • Comfort Suites Lake Norman - Huntersville Hotel
  • Comfort Suites Lake Norman - Huntersville Huntersville
  • Comfort Suites Lake Norman - Huntersville Hotel Huntersville

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://www.travelocity.com/Charlotte-Hotels-Comfort-Suites-Lake-Norman---Huntersville.h3566008-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Charlotte-Hotels-Comfort-Suites-Lake-Norman---Huntersville.h3566008-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Charlotte-Hotels-Comfort-Suites-Lake-Norman---Huntersville.h3566008-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.