"Upon arriving room smelled terrible. We were moved to a smaller room but at least it didn’t smell bad. I was bit by what I think were best bugs. I am ... " More
Oceanside stay
A stay at this hotel places you within half a mile (1 km) of Palmas del Mar Beach and 3 miles (5 km) of Palmas Del Mar Golf Club. Humacao Nature Reserve is within 9 miles (15 km) and El Yunque National Forest is within 20 miles (32 km).
2 outdoor pools
This hotel features 2 outdoor pools and a poolside bar. Families will appreciate the children's pool and onsite laundry facilities. A 24-hour business center, a coffee shop, and a terrace are also on offer.
Mar 21, 2024 by Maggie Franco, Guest Services
Thank you for your preference and for your kind review. It was a pleasure to welcome you at Park Royal Club Cala.It is really pleasing to read how much you enjoyed our facilities and services. We are glad that we managed to make you feel comfortable and well cared for.There is still a lot more to come to Park Royal Club Cala so please be sure you visit us again in the near future.
Jan 3, 2023 by Maggie Franco, Guest Services
Thank you for your preference. It was a pleasure to welcome you at Park Royal Club Cala. We extend an honest apology to you for the unpleasant situation occurred during your stay.Hopefully we will have the opportunity of welcoming you again and going beyond your expectations in your upcoming visit.
Oct 10, 2021 by Sem Cuevas Gerente General
Thanks for the kind assessment of your Park Royal Club Cala Experience. Personal comfort and service excellence are of paramount importance to us. We will eagerly await repeat visit(s) and we will certainly share reviews with our team!
Jan 21, 2016 by General Manager
Thank you for choosing us as your vacation destination and sharing your feedback and concerns with us. We’re pleased to know you found our accommodations spacious and clean. Great customer service is our top priority. Please accept our apologies if our front desk staff was less than courteous. All of our staff is there to make you feel comfortable and we strive for our staff to be very friendly, helpful and knowledgeable. Our check in time is at 4PM however; if you happen to arrive earlier and we have a room available we would be more than happy to accommodate you in a room. We are always looking for areas to improve upon; so that all our owners and guests feel the comforts of a “home away from home”. We hope to have you visit us again. Sem Cuevas General Manager
The following facilities or services will be unavailable from April 1 2024 to April 24 2024 (dates subject to change):
This property is undergoing renovations from November 21 2023 to May 31 2024 (completion date subject to change).
During renovations, the hotel will make every effort to minimize noise and disturbance.
Park Royal Homestay Club Cala Puerto Rico offers its guests 2 outdoor swimming pools and a children's pool. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the pool bar. There's an onsite 24-hour business center. A terrace, tour/ticket assistance, and a vending machine are also featured at the family-friendly Park Royal Homestay Club Cala Puerto Rico. You'll have access to the health club at a partner property. Smoking is allowed in designated areas at this 3.5-star Humacao hotel.
Available in some public areas: Free WiFi
Park Royal Homestay Club Cala Puerto Rico offers 104 accommodations with washers/dryers and safes. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Beds feature down comforters and premium bedding. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. 32-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
For a fee, guests can enjoy English breakfast daily from 7:30 AM to 11:00 AM.
Room service (during limited hours) is available.
2 outdoor swimming pools are on site along with a children's pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. <
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.