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"Very nice customer service person. Room was not the cleanest room but comfortable. " More

By a verified traveler on Thu 25 Mar 2021

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Hotel Description

Enjoy free breakfast at this Houston hotel

In suburbs

Within 6 miles (10 km) of this hotel, you'll find Houston Grand Prix and Park at Fall Creek. St. Luke Missionary Baptist Church and Crowley, W. E. "Bill" Park are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like continental breakfast and free self parking.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$56* Per night/room Apr 5 - Apr 6

Standard Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

GreenTree Inn Houston IAH Airport ratings based on 14 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for GreenTree Inn Houston IAH Airport

Everyone (9) Couples (1) Family (2)
1 out of 5
We arrived after a day of travel. 11pm. Had two delayed flights. The staff was rude. Not personable. We were informed we did not have a reservation. After further questioned we were told to call Travelocity. That was it. You don’t have a room. Call Travelocity. We continued to question and then were told that another hotel was honoring reservations. But we had to call Travelocity. Travelocity staff was wonderful. They made sure we not only had the funds to get transportation to the other hotel but that the room was ready for us. The customer service at Green Tree was horrific. The job is hospitality. The people at the desk are the face of the business. The people they have working the evening shift should no longer have jobs. They basically just turned us out.

Posted by on Mar 17, 2024

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1 out of 5
This hotel is terrible absolutely unwilling to compromise, or give a refund when my flight was canceled and I couldn’t make it to the room tonight. Thoroughly disappointed with this hotel. Waited for five hours in the Charleston airport while the flight was delayed, then moved up then delayed and then finally canceled the hotel. Staff didn’t care and would not even work with the Travelocity rep when she asked him for a courtesy.

Posted by , from Charleston on Mar 16, 2024

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5 out of 5

Posted by on Dec 5, 2022

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5 out of 5

Posted by on Jun 17, 2021

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5 out of 5
Very nice customer service person. Room was not the cleanest room but comfortable.

Posted by on Mar 25, 2021

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Comment from Hotel Management

May 20, 2021 by Eric

Dear Guest. Thank you so much for your wonderful feedback. I am delighted to note that you enjoyed your stay . Most of all I am especially pleased that you enjoyed the service provided by our staff I always feel is the most important and lasting memory of a hotel. We look forward to welcoming you back. Kind regards

1 out of 5
Very loud,people smoking every where,dogs barking,receptionist unfriendly,people fighting in hall way.frightening expierence

Posted by , from Housyon on Sep 11, 2020

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4 out of 5

Posted by on Feb 15, 2020

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Comment from Hotel Management

Feb 19, 2020 by Eric

Thanks for staying with us. We appreciate your feedback!

4 out of 5
Close to airport, but beds were old and rolled to middle, springs all broken down.

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 6, 2019 by eric

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

4 out of 5

Posted by on Apr 22, 2019

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3 out of 5
The staff wanted to charge me 45.00 extra for a couple of hours stay until my plane left.

Posted by on Apr 2, 2019

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About the Red Roof Inn Houston - IAH Airport/JFK BLVD

Location 15675 John F. Kennedy Blvd, Houston, TX 77032

Property Features

GreenTree Inn Houston IAH Airport offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly GreenTree Inn Houston IAH Airport. A roundtrip airport shuttle is free at scheduled times. Free self parking is available. This Houston hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 3 levels
  • Built in 1998
  • Continental breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

GreenTree Inn Houston IAH Airport offers 104 accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

GreenTree Inn Houston IAH Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Red Roof Inn Houston IAH Airport
  • Red Roof Inn Motel Houston IAH Airport
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You should know

  • The seasonal pool will open May 29 and close September 04.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.