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Grand Fiesta Americana Coral Beach Cancun - All Inclusive

4.5-star property
Blvd. Kukulcan km. 9.5, Cancun, QROO 1-855-201-7819
4.5 out of 5
Excellent!
See all 32 travelocity Reviews

"This was our third stay in Cancun and our first time at the Grand Fiesta. The Grand Fiesta is a very nice place, the restaurants are 5 star, and we f ... " More

By a verified traveler on Mon 19 Feb 2024

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Hotel Description

4.5-star beachfront property near Plaza Caracol Mall

On the beach

A stay at this Zona Hotelera property places you within half a mile (1 km) of Plaza Caracol Mall and 3 miles (5 km) of La Isla Shopping Mall. Puerto Cancun Marina Town Center and Iberostar Cancun Golf Course are also within 6 miles (10 km).

All-inclusive

A full-service spa, 7 restaurants, and 4 outdoor pools are all featured at this all-inclusive property. Bring the family and enjoy the free kid's club, children's pool, and playground. Relax with a drink at one of the 3 poolside bars and enjoy free perks like full breakfast and valet parking.

Ocean View Suite (1 King)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$438* Per night/room May 1 - May 2

Infinite Ocean Front Honeymoon Master Suite (1 King)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Infinite Ocean Front One Bedroom Master Suite (1 King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ocean Front Two Bedroom Family & Friends Suite (1K+2Q)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Ocean Front Suite Double (2 Queen)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Ocean View Suite Double (2 Queen)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Grand Fiesta Americana Coral Beach Cancun - All Inclusive ratings based on 32 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Fiesta Americana Coral Beach Cancun - All Inclusive

Everyone (8) Couples (7) Family (14)
1 out of 5
Bad check-in, no availability for restaurants at all which is horrible. No follow up from management

Posted by on Apr 6, 2024

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Comment from Hotel Management

Apr 12, 2024 by Comment from Hotel Management

Dear John, Thank you for sharing your feedback. We apologize for the inconvenience you experienced during your stay. We take your comments seriously and will address them with our management team. We hope to have the opportunity to change your perception.

5 out of 5
This was our third stay in Cancun and our first time at the Grand Fiesta. The Grand Fiesta is a very nice place, the restaurants are 5 star, and we felt very safe in the hotel. There were lots of families and things for the kids to do (we were not with kids). The pool water could have been just a bit warmer, but that's about the only negative I have. We will be going back again!

Posted by on Feb 19, 2024

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Comment from Hotel Management

Feb 19, 2024 by Comment from Hotel Management

Dear David, Thank you for choosing us for your recent stay in Cancun! We're thrilled to hear that you enjoyed our 5 star restaurants and felt safe throughout your time with us. We appreciate your feedback about the pool water. It's wonderful to know that you had a great experience overall, and we look forward to welcoming you back for your next visit!

5 out of 5

Posted by on Nov 29, 2023

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Comment from Hotel Management

Dec 5, 2023 by Comment from Hotel Management

Dear Jesus, Thank you for your rating. We look forward to welcome you again in a not so far future!

5 out of 5
The hotel was great. Staff was nice and really take care of everything. Lots of options for dinning. Making reservations for dinner was easy. Beach areas were clean and nice. All bar/servers were attentive and helpful. Be aware there are lots of families that stay here. We are fine with it but if you want a quieter adult only resort then you might not want to stay here. The only negative was during check in. You’ve just arrived and walked through time share sales hell in the airport only to be greeted by another time share sales person at the end of check in. We thought they were greeting us to answer questions or help but they wanted us to come to an office and talk. You can definitely decline and they will respect it but I’d rather they just let us head up to our room. Overall the resort was great. We’d stay again

Posted by on Nov 19, 2023

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Comment from Hotel Management

Nov 23, 2023 by Comment from Hotel Management

Dear Joshua, Thank you for sharing your feedback on your recent stay with us. We're delighted to hear that you enjoyed the hotel, appreciated our attentive staff, and found the dining options and beach areas to your liking. We apologize for any inconvenience during the check-in process with the time share sales approach. Your input is valuable, and we'll certainly review this aspect to enhance the overall guest experience. We hope to welcome you back soon for another great stay!

5 out of 5

Posted by on Aug 9, 2023

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Comment from Hotel Management

Aug 11, 2023 by Comment from Hotel Management

Dear Olga, Thank you for your rating. We look forward to hosting you again in a no so far future!

2 out of 5
We paid more to stay in this hotel due to the kids pool area, amenities and reviews however once there, the gym was closed and in construction, kids pool area inactive (picture taken from the top of the hotel and the kids pool section is closed). The room had drainage issue in the bathtub and sink and took them 2 days to try to fix it without success. We kept requesting to change room without success and gave up to avoid further stress. Food was ok but not the best. The daily activity journal we only received on the last two days (we stayed 5 days) and on the date of the activity that makes you loose the morning free activity if you are interested. I would suggest to put the journal on the day before in the room when they set up the beds. The beach area is restricted and if you like to have a walk, choose another hotel. Overall unfortunately, I would not recommend the hotel that is pricey for what they offer.

Posted by on Jul 30, 2023

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Comment from Hotel Management

Aug 1, 2023 by Comment from Hotel Management

Dear Joao, Thank you for your review. We apologize for the inconvenience you experienced during your stay. Your concerns are essential to us, and we take them seriously as we strive to provide memorable experiences to our guests. We are sorry for the issues you encountered in your room. Our maintenance team will follow up to prevent such incidents from occurring in the future. Regarding the daily activity program, we appreciate your suggestion, we'll consider this to improve our communication with guests and ensure they don't miss out on any activities. Once again, thank you for your feedback, we hope you'll consider giving us another chance to change your perception.

5 out of 5

Posted by , from FONTANA on Apr 9, 2023

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Comment from Hotel Management

Apr 29, 2023 by Comment from Hotel Management

Dear David, Thank you for your rating! We look forward to hosting you on your next trip to Cancun!

5 out of 5
The staff was amazing! We loved the all inclusive options.

Posted by on Mar 29, 2023

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Comment from Hotel Management

Mar 30, 2023 by Comment from the Hotel Management

Dear Brittany, We are glad to know you enjoyed your most recent stay with us and the service provided by our staff! We look forward to welcoming you on your next trip to the Caribbean!

5 out of 5

Posted by on Jan 30, 2023

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Comment from Hotel Management

Mar 6, 2023 by Comment from Hotel Management

Dear Khalaney, Thank you for your rating! We are glad you enjoyed your stay with us. We look forward to welcoming you again in a no so far future!

3 out of 5

Posted by on Jan 12, 2023

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Comment from Hotel Management

Mar 6, 2023 by Comment from Hotel Management

Dear Hong, Thank you for your rating! We look forward to hosting you in a no so far future!

About the Grand Fiesta Americana Coral Beach Cancun - All Inclusive

Location Blvd. Kukulcan km. 9.5, Cancun, QROO 77500

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

  • All available beverages included
  • Minibar (all beverages included)
  • 24-hour room service
  • Buffet-style meals included
  • A la carte dining included
  • Gratuities included
  • Additional gratuities accepted

Property Features

Grand Fiesta Americana Coral Beach Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Grand Fiesta Americana Coral Beach Cancun - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a steam room, and a fitness center. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 4 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi. There's an onsite business center. A children's pool, a rooftop terrace, and spa services are also featured at the luxury Grand Fiesta Americana Coral Beach Cancun - All Inclusive. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free valet parking is available. Smoking is allowed in designated areas at this 4.5-star Cancun property.

  • 602 guestrooms or units
  • 12 levels
  • 7 dining venues
  • 3 bars by the pool
  • 4 bars or lounges
  • Full breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 4
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Property shuttles: Airport drop-off
  • Parking: Free valet parking

Room Amenities

Grand Fiesta Americana Coral Beach Cancun - All Inclusive offers 602 accommodations with minibars and safes. Rooms open to balconies. Plasma televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. This Cancun property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private balcony
  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast daily from 6:30 AM to 11:00 AM.

Le Basilic - This restaurant specializes in French cuisine and serves dinner only. Reservations are required.

La Joya - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.

Isla Contoy - This restaurant specializes in seafood and serves lunch and dinner. Open select days.

Coral Café - This coffee shop specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.

Viña del Mar - This restaurant specializes in international cuisine and serves brunch and dinner. Reservations are required. Open select days.

24-hour room service is available.

Nearby Activities

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Playground on site
  • Water skiing nearby
  • Golfing nearby
  • Fitness classes on site
  • Scuba diving on site
  • Windsurfing nearby
  • Yoga classes/instruction on site

Spa Services

Gem Spa has 26 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, facials, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

  • Number of treatment rooms 26
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time ends at 11:00 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Grand Fiesta Americana Coral Beach Cancun - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 89 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Onsite parties or group events are strictly prohibited

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Outside food and beverages are not permitted on the premises.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Onsite parties or group events are strictly prohibited.

Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Staffed front desk
  • Events/parties not allowed
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 43.25 per person
  • Airport shuttle fee per child: USD 21.75 (from 5 to 12 years old)
  • Pet fee: USD 89 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Fiesta Americana Coral Beach Cancun Hotel
  • Grand Fiesta Americana Coral Beach Cancun
  • Grand Fiesta Americana Coral
  • Grand Fiesta Americana Coral Hotel
  • Fiesta Americana Grand Coral Beach Cancun Hotel Cancun
  • Fiesta Americana Grand Coral Beach Cancun Resort Spa
  • Grand Coral Beach Cancun
  • Grand Fiesta Americana Coral Beach Cancun Resort
  • Grand Fiesta Americana Coral Resort

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.