"THIS REVIEW IS PRIMARILY FOR GUEST LOOKING FOR ALL INCLSUSIVE HOTEL AND IT WILL HELP IN MAKING DECISON TO CHOSE THIS HOTEL.I would like to mention tha ... " More
Beachside getaway
A stay at this Zona Hotelera resort places you within half a mile (1 km) of Iberostar Cancun Golf Course and 2 miles (3 km) of Delfines Beach. Maya Museum of Cancun and San Miguelito are also within half a mile (1 km).
Dining options, 2 poolside bars
This smoke-free resort includes 3 restaurants, an outdoor pool, and a 24-hour gym. Relax with a drink at one of the 2 poolside bars and enjoy perks like free self parking. There's a bar/lounge on site, and a 24-hour front desk and laundry facilities are also provided.
Jan 22, 2024 by Kelly
Agradezco su amable apreciación de Emporio Cancún. Es un verdadero gusto saber que disfruto su estancia con nosotros, reciba un cordial saludo desde esta su casa y le invito a regresar muy pronto para seguir disfrutando de la inigualable experiencia.José P. Caballero. Gerente de servicio a huéspedes.
Oct 9, 2023 by Karen A
I appreciate your kind appreciation of Emporio Cancún. It is a real pleasure to read comments like yours as they allow us to know that we are on the right path to satisfy our guests.Receive a cordial greeting from the Mexican Caribbean.José P. Caballero. Guest service manager.
Oct 3, 2023 by Dariusz
Dear guest, thank you very much for your preference, receive a cordial greeting from the Mexican Caribbean.José P. Caballero. Guest service manager.
Jun 4, 2023 by José P. Caballero. Guest service manager.
Dear Elizabeth.First of all, thank you for your preference.I am sorry for your room situation and thank you for being comprehensive. We will wacth really close all this issues.Warm greetings from Cancún!
Mar 8, 2023 by José P. Caballero. Guest service manager.
Dear Lisa Sue.Thank you very much for sharing your recent experience at Emporio Cancún.Please, come back very soon.Warm greetings from Cancún!
Jan 23, 2023 by José P. Caballero. Guest service manager.
Dear Mudaffer.Thank you very much for your comments and preference for Emporio Cancún.Warm greetings from México.
Dec 19, 2022 by José P. Caballero. Guest service manager.
Dear Stacie.Our construction is not 24/7, they stop at noon on saturday and restart on monday, but any way, I am sorry for that inconvenience, we are almost finished. I wish I could know the room you had, it sounds like a lot of issues that we do not let happen in our facilities.My apologies for your experiencie and thank you for your preference.Cordially!
Oct 8, 2022 by José P. Caballero. Guest service manager.
Dear Curt Allen.I am very to know about the situations you were put through during your stay with us, please acept an apology for the lack of follow up.I will review with the people in charge of the areas.Warm greetings from Cancún!
Aug 8, 2022 by José P. Caballero. Guest service manager.
Dear Andrew. It has been a privilege to serve you during your vacation time, we hope to serve back in a very short frame of time. Warm greetings from Cancún.
Jun 15, 2022 by José P. Caballero. Guest service manager.
Dear Paulina. Thank you for your preference for Emporio Cancún for your vacation time. We are already working on the improvement of our lobby. Also I am sorry for the sense of arrival your had, I am reviewing the Front Desk procedures with our Front Desk Manager to enhance these services. I invite you to come back to give us a second opportunity to enjoy our services. Warm greetings from Cancún!
All-inclusive room rates at Emporio Cancun Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Not included
Some rates at Emporio Cancun Optional All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Emporio Cancun Optional All Inclusive offers its guests a children's pool, an outdoor pool, a waterslide, and a 24-hour fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Public spaces have WiFi for a fee. Event space at this resort measures 8288 square feet (770 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at Emporio Cancun Optional All Inclusive. Limited free parking is available on a first-come, first-served basis. This 4-star Cancun resort is smoke free.
Available in all rooms: WiFi (surcharge) , Wireless internet access
Available in some public areas: WiFi (surcharge)
Free self parking , Parking (limited spaces)
Emporio Cancun Optional All Inclusive offers 450 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to noon.
CúA Culinary Artisans - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Bacoli Trattoria - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Sunset Grill - Overlooking the ocean, this restaurant serves lunch only. Open select days.
Legacy Room - Onsite sports bar. Open daily.
Room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.