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"I loved the location of the property. It was in great walking distance to everything we wanted to do. The hotel room itself sucked they never cleaned. ... " More

By a verified traveler on Fri 15 Sep 2023

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Hotel Description

Hotel near Waikiki Beach in Honolulu

Waikiki stay

Within a 15-minute walk of this Waikiki hotel, you'll find Waikiki Beach and International Market Place. Also, Honolulu Zoo is within half a mile (1 km) and Waikiki Beach Walk is within 2 miles (3 km).

Nightclub, dining

A nightclub and an outdoor pool are featured at this hotel. Enjoy a meal from the restaurant and perks like free WiFi. There's a bar/lounge on site, and a terrace and laundry facilities are also provided.

Standard Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$119* Per night/room Mar 24 - Mar 25

Sundeck Studio Deluxe Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Ocean View Hotel Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Ocean View Studio with Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

City View Studio with Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

CASTLE at Waikīkī Grand ratings based on 35 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for CASTLE at Waikīkī Grand

Everyone (11) Business (1) Couples (7) Family (2)
1 out of 5
Cockroaches in unit

Posted by on Oct 31, 2023

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Comment from Hotel Management

Oct 31, 2023 by Ron Sugihara, Castle Rental Program Manager

Aloha Victoria,Thank you for staying with the Castle Rental Program at the Waikiki Grand Hotel! We are sorry you had roaches in your room during your stay. We have completed pest control right after you checked out with us. Once again, we are sorry. We hope you enjoyed our beautiful views, convenient location and our friendly staff. We appreciate your feedback.Mahalo

4 out of 5

Posted by on Sep 23, 2023

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Comment from Hotel Management

Oct 26, 2023 by Ron Sugihara, Castle Rental Program Manager

Aloha Isaiah,Thank you for staying with the Castle Rental Program at the Waikiki Grand Hotel! We hope you enjoyed your accommodations, our convenient location, and our friendly staff. Thank you for taking the time to rate us!Mahalo!

3 out of 5
I loved the location of the property. It was in great walking distance to everything we wanted to do. The hotel room itself sucked they never cleaned. We had two rooms and had to pay close to 400 dollars for a cleaning fee and no one ever cleaned we had to get new towels the whole time. We were allowed 1 towel for 2 days and that was not enough for 2 people especially for tourists going to the beach everyday. I loved the burger place that was in the hotel it was affordable compared to everything else that was around.

Posted by on Sep 15, 2023

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Comment from Hotel Management

Sep 15, 2023 by Ron Sugihara, Castle Rental Program Manager

Aloha Isaiah,Thank you for staying with the Castle Rental Program at the Waikiki Grand Hotel! We are happy to hear you enjoyed our prime location and Teddy's Bigger Burgers in the lobby! We are sorry about the misunderstanding on the room cleaning. Upon check-in, our staff explains in detail that we do not clean rooms during your stay due to COVID-19 still having a heavy presence. Also that we change out two beach towels every day and all towels every 2nd day. We appreciate your feedback.Mahalo

4 out of 5
Our room was nothing like the pictures displayed for the location which was a bit disappointing but we didn’t go there to spend all of our time in the room. Staff is AMAZING! Their parking is worth getting as it’s horrible to find parking in this part of town. The view is amazing. Overall location was excellent. We plan on using this location for any future visits to the island.

Posted by on Jul 9, 2022

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Comment from Hotel Management

Jul 16, 2022 by Ron Sugihara, Hotel Manager

Aloha Maria, Thank you for staying with us at the Castle Waikiki Grand Hotel! We apologize that the picture of Diamond Head and ocean is a stock picture and not from the actual City View rooms. We are happy to hear you enjoyed our friendly staff and convenient location! We look forward to your return in the future! Mahalo!

4 out of 5
It was a nice place but small. The ocean view rooms do not have king sized beds as advertised in the description and what we paid for.

Posted by on May 11, 2022

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Comment from Hotel Management

May 13, 2022 by Ron Sugihara, Hotel Manager

Aloha Brady, Thank you for choosing the Castle Waikiki Grand Hotel! We are sorry that our rooms are small and cannot fit king beds in them. We appreciate your feedback. Mahalo

4 out of 5
Good Place to stay

Posted by on May 1, 2022

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Comment from Hotel Management

May 1, 2022 by Ron Sugihara, Hotel Manager

Aloha David, Thank you for choosing the Castle Waikiki Grand Hotel! We hope you enjoyed the accommodations, convenient location within one block from the beach and our friendly staff. We appreciate your feedback! Mahalo

5 out of 5
Fun place to stay while enjoying surfing, swimming, and hiking around Diamond Head.

Posted by , from SUNNYVALE on Jan 15, 2022

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Comment from Hotel Management

Jan 17, 2022 by Ron Sugihara, Hotel Manager

Aloha James, Thank you for staying with us at the Castle Waikiki Grand Hotel! We are happy to hear you enjoyed your stay and our convenient location! We hope you enjoyed the accommodations as well as our friendly staff. We appreciate your feedback! Mahalo!

2 out of 5
The best thing was the 10th floor balcony sense the rooms dont have any. Also a kitchen was a plus. Theres no phones in the room to call for anything, u have to go down and ask plus they wont give you towels with out exchanging them. No clean sheets on ur stay we were told. The pigens on are window woke us up early every morning. A table chair was broke are blow dryer was broke, the ceiling fan light was broke.I can go on and on. Would i stay there again? No way. Its old and patched up to look presentable. I took pictures ill try to add.

Posted by on Jun 12, 2021

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Comment from Hotel Management

Jun 14, 2021 by Ron Sugihara, Hotel Manager

Aloha, Thank you for staying with us at the Castle Waikiki Grand Hotel! We are happy you enjoyed the view from Sundeck on the 10th floor and that you found the kitchenette useful. As explained at check-in, we exchange out towels and linens upon request and do not service rooms during your stay due to COVID-19. We are sorry that the pigeons woke you up early every morning and that there were broken items in your room. We wish you would have let us know as we have Maintenance staff on hand to take care of and fix issues such as the ones you mentioned. We appreciate your feedback. Mahalo

5 out of 5
This hotel is in an amazing location! Walking from Waikiki beach across from the zoo and has a rooftop area with an amazing view of Diamond head and Waikiki beach! Limited parking was the only problem we just parked on a side road near hotel very easy.

Posted by on Apr 23, 2021

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Comment from Hotel Management

Apr 27, 2021 by Ron Sugihara, Hotel Manager

Aloha, Thank you for staying with us at the Castle Waikiki Grand Hotel! We are happy to hear your enjoyed your stay and our convenient location! We are sorry about the parking being limited. We appreciate your feedback and we look forward to your return in the future! Mahalo!

2 out of 5
The lobby seemed like the only thing presentable about the resort/hotel. Rooms seemed outdated and in need of major upgrades and repairs. Room cleaning were not done daily, that you needed to request for the room to be cleaned at the lobby. Limited amenities like towel replacements, etc. The picture seen on their website is way overrated. So sad.

Posted by on Dec 4, 2019

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Comment from Hotel Management

Dec 4, 2019 by Ronald Sugihara, Hotel Manager

Aloha, Thank you for staying with us at the Castle Waikiki Grand Hotel. We are very sorry about your experience during your stay here. Please feel free to reach out to us and ask for the manager when you have a chance. It is our goal to make sure each one of our guests are happy during your stay. We do advise our guests verbally at check-in about the towel changes and amenities being given upon request as part of our 'Go-Green' initiative. Thank you for your feedback.

About the Castle Waikiki Grand Hotel

Location 134 Kapahulu Avenue, Honolulu, HI 96815

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a nightclub, and a terrace are also featured at CASTLE at Waikīkī Grand. Parking is available for a fee. Smoking is allowed in designated areas at this Honolulu hotel.

  • 25 guestrooms or units
  • 10 levels
  • Built in 1963
  • Nightclub
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

CASTLE at Waikīkī Grand offers 25 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate dining areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Cable television is provided.

  • Clothes dryer
  • Dining room
  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

CASTLE at Waikīkī Grand has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Bicycle rentals nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 6:00 AM - 10:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for USD 30.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - GE-182-164-6848-01

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is GE-182-164-6848-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • State tax ID - GE-182-164-6848-01
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 30.00 per accommodation, per stay
  • Cleaning fee: USD 159.55 per accommodation, per stay (varies per unit)

We've listed all charges provided to us by the property.

This property charges the following mandatory cleaning fees at check-out, based on unit size and length of stay: USD 75 for Hotel Room units and USD 85 for Studio units, valid for stays of 1-2 nights; USD 125 for Hotel Room units and USD 135 for Studio units, valid for stays of 3-9 nights; USD 160 for Hotel Room units and USD 190 for Studio units, valid for stays of 10 nights or more.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 30.00 per night (in/out privileges)
  • Crib (infant bed) fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Castle Grand Hotel
  • Castle Waikiki Grand
  • Castle Waikiki Grand Hotel
  • Waikiki Grand Hotel
  • Castle Waikiki Grand Hotel Hawaii/Honolulu
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.