"I loved the location of the property. It was in great walking distance to everything we wanted to do. The hotel room itself sucked they never cleaned. ... " More
Waikiki stay
Within a 15-minute walk of this Waikiki hotel, you'll find Waikiki Beach and International Market Place. Also, Honolulu Zoo is within half a mile (1 km) and Waikiki Beach Walk is within 2 miles (3 km).
Nightclub, dining
A nightclub and an outdoor pool are featured at this hotel. Enjoy a meal from the restaurant and perks like free WiFi. There's a bar/lounge on site, and a terrace and laundry facilities are also provided.
Oct 31, 2023 by Ron Sugihara, Castle Rental Program Manager
Aloha Victoria,Thank you for staying with the Castle Rental Program at the Waikiki Grand Hotel! We are sorry you had roaches in your room during your stay. We have completed pest control right after you checked out with us. Once again, we are sorry. We hope you enjoyed our beautiful views, convenient location and our friendly staff. We appreciate your feedback.Mahalo
Oct 26, 2023 by Ron Sugihara, Castle Rental Program Manager
Aloha Isaiah,Thank you for staying with the Castle Rental Program at the Waikiki Grand Hotel! We hope you enjoyed your accommodations, our convenient location, and our friendly staff. Thank you for taking the time to rate us!Mahalo!
Sep 15, 2023 by Ron Sugihara, Castle Rental Program Manager
Aloha Isaiah,Thank you for staying with the Castle Rental Program at the Waikiki Grand Hotel! We are happy to hear you enjoyed our prime location and Teddy's Bigger Burgers in the lobby! We are sorry about the misunderstanding on the room cleaning. Upon check-in, our staff explains in detail that we do not clean rooms during your stay due to COVID-19 still having a heavy presence. Also that we change out two beach towels every day and all towels every 2nd day. We appreciate your feedback.Mahalo
Jul 16, 2022 by Ron Sugihara, Hotel Manager
Aloha Maria, Thank you for staying with us at the Castle Waikiki Grand Hotel! We apologize that the picture of Diamond Head and ocean is a stock picture and not from the actual City View rooms. We are happy to hear you enjoyed our friendly staff and convenient location! We look forward to your return in the future! Mahalo!
May 13, 2022 by Ron Sugihara, Hotel Manager
Aloha Brady, Thank you for choosing the Castle Waikiki Grand Hotel! We are sorry that our rooms are small and cannot fit king beds in them. We appreciate your feedback. Mahalo
May 1, 2022 by Ron Sugihara, Hotel Manager
Aloha David, Thank you for choosing the Castle Waikiki Grand Hotel! We hope you enjoyed the accommodations, convenient location within one block from the beach and our friendly staff. We appreciate your feedback! Mahalo
Jan 17, 2022 by Ron Sugihara, Hotel Manager
Aloha James, Thank you for staying with us at the Castle Waikiki Grand Hotel! We are happy to hear you enjoyed your stay and our convenient location! We hope you enjoyed the accommodations as well as our friendly staff. We appreciate your feedback! Mahalo!
Jun 14, 2021 by Ron Sugihara, Hotel Manager
Aloha, Thank you for staying with us at the Castle Waikiki Grand Hotel! We are happy you enjoyed the view from Sundeck on the 10th floor and that you found the kitchenette useful. As explained at check-in, we exchange out towels and linens upon request and do not service rooms during your stay due to COVID-19. We are sorry that the pigeons woke you up early every morning and that there were broken items in your room. We wish you would have let us know as we have Maintenance staff on hand to take care of and fix issues such as the ones you mentioned. We appreciate your feedback. Mahalo
Apr 27, 2021 by Ron Sugihara, Hotel Manager
Aloha, Thank you for staying with us at the Castle Waikiki Grand Hotel! We are happy to hear your enjoyed your stay and our convenient location! We are sorry about the parking being limited. We appreciate your feedback and we look forward to your return in the future! Mahalo!
Dec 4, 2019 by Ronald Sugihara, Hotel Manager
Aloha, Thank you for staying with us at the Castle Waikiki Grand Hotel. We are very sorry about your experience during your stay here. Please feel free to reach out to us and ask for the manager when you have a chance. It is our goal to make sure each one of our guests are happy during your stay. We do advise our guests verbally at check-in about the towel changes and amenities being given upon request as part of our 'Go-Green' initiative. Thank you for your feedback.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a nightclub, and a terrace are also featured at CASTLE at Waikīkī Grand. Parking is available for a fee. Smoking is allowed in designated areas at this Honolulu hotel.
Available in all rooms: Free WiFi , High-speed internet access , Internet access (complimentary)
Available in some public areas: Free WiFi
Self parking (surcharge)
CASTLE at Waikīkī Grand offers 25 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate dining areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Cable television is provided.
CASTLE at Waikīkī Grand has a restaurant on site.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Special check-in instructions:
The front desk is open daily from 6:00 AM - 10:00 PM. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 6:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - GE-182-164-6848-01
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is GE-182-164-6848-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
This property charges the following mandatory cleaning fees at check-out, based on unit size and length of stay: USD 75 for Hotel Room units and USD 85 for Studio units, valid for stays of 1-2 nights; USD 125 for Hotel Room units and USD 135 for Studio units, valid for stays of 3-9 nights; USD 160 for Hotel Room units and USD 190 for Studio units, valid for stays of 10 nights or more.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.