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Wild Ginger Hotel

2.0 star property
Hotel near Hilo Farmers Market in Hilo

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Wild Ginger Hotel

Photo gallery for Wild Ginger Hotel

Superior Room | Living area
Hiking
Garden
Lobby
Standard Room | Bathroom

Overview of Wild Ginger Hotel

Reviews
7.8

Good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
100 Pu'ueo Street Building A, Hilo, HI, 96720
  • Popular LocationHilo Farmers Market12 min walk
  • Popular LocationRainbow Falls4 min drive
  • Popular LocationPort of Hilo8 min drive
  • AirportHilo, HI (ITO-Hilo Intl.)10 min drive

Room options

View all photos for Room, Ocean View

Room, Ocean View

Room, Ocean View

  • 192 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 192 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Living area

Superior Room

  • 192 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

  • Sleeps 3
  • 1 King Bed

Similar properties

View from property
Hilo Reeds Bay Hotel
Pool
Free WiFi
Laundry
Housekeeping
3.9 out of 5, Good, (1002)
The price is $134
per night
$158 total
includes taxes & fees
May 9 - May 10
Hilo Reeds Bay Hotel

About the neighborhood

Hilo

City center stay.A stay at this hotel places you within half a mile (1 km) of Hilo Farmers Market and 6 miles (10 km) of Kaumana Caves County Park. Akaka Falls is within 20 miles (32 km) and Hawaii Volcanoes National Park is within 32 miles (52 km).

What's nearby

  • Hilo Farmers Market - 12 min walk
  • Rainbow Falls - 4 min drive
  • University of Hawaii at Hilo - 5 min drive
  • Coconut Island Park - 5 min drive
  • Port of Hilo - 8 min drive

Getting around

  • Hilo Intl. Airport (ITO) - 11 min drive

Restaurants

  • McDonald's - 11 min walk
  • Pineapples Island Fresh Cuisine - 11 min walk
  • Cafe Pesto - 11 min walk
  • Kozmic Cones - 9 min walk
  • Puka Puka Kitchen - 10 min walk

About this property

Wild Ginger Hotel

Hotel near Hilo Farmers Market in Hilo
Free breakfast is served daily. Public spaces have free WiFi. Wild Ginger Hotel also features a garden, a picnic area, and laundry facilities. Free self parking is available.

This Hilo hotel is smoke free.

  • 18 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Microwave in a common area
Wild Ginger Hotel offers 18 accommodations with ceiling fans. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM–9:30 AM

Things to do

  • Water sports equipment

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Food and drink

  • Refrigerator

More

  • Ceiling fan
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - TA-031-350-1696-01
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is TA-031-350-1696-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Property Registration Number GE-031-350-1695-01, 260020120000, TA-031-350-1695-01

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wild Ginger Inn Hotel Hilo
Wild Ginger Inn Hotel
Wild Ginger Hilo
Wild Ginger Hotel Hilo
Wild Ginger Inn b&b
Wild Ginger Inn Hilo
Wild Ginger Inn Hotel & Hostel Hilo, Hawaii
Wild Ginger Inn Hotel & Hostel Hilo Hawaii
Wild Ginger Inn Hotel
Wild Ginger Hotel Hilo
Wild Ginger Hotel Hotel
Wild Ginger Hotel Hotel Hilo

Frequently asked questions

How close is Wild Ginger Hotel to the airport?

Wild Ginger Hotel is 5.1 mi (11-min drive) away from the Hilo Intl. Airport (ITO) airport, the closest popular airport to the property.

How much does it cost to stay at Wild Ginger Hotel?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at Wild Ginger Hotel on May 5, 2024 start from $112.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Wild Ginger Hotel have an airport shuttle?

Airport shuttle services are not available at Wild Ginger Hotel.

How close is Wild Ginger Hotel to the beach?

This hotel is 2.2 mi (5-min drive) from Honoli'i Beach and 4.5 mi (12-min drive) from Onekahakaha Beach Park. Don't forget your sunscreen!

Does Wild Ginger Hotel offer free breakfast?

Wild Ginger Hotel offers free continental breakfast every day from 7:30 AM to 9:30 AM.

Is there a casino at Wild Ginger Hotel?

No, there is no casino at this hotel.

What time is check-in at Wild Ginger Hotel?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM.

Is there free parking at Wild Ginger Hotel?

This hotel offers free self parking.

Does Wild Ginger Hotel have a pool?

Wild Ginger Hotel does not have a pool.

Does Wild Ginger Hotel have a spa?

There are no spa services available at this hotel.

How close is Wild Ginger Hotel to downtown Hilo?

Wild Ginger Hotel is 1.6 mi away from Hilo.

Wild Ginger Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 235 out of 490 reviews" "
Rating 8 - Good. 112 out of 490 reviews" "
Rating 6 - Okay. 47 out of 490 reviews" "
Rating 4 - Poor. 30 out of 490 reviews" "
Rating 2 - Terrible. 66 out of 490 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

VICKY

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I knew I was in trouble when I pulled up and saw a building that had seen better days. Old palm leaves hung from the roof, a non-working military vehicle was parked on the side of the parking lot, and the parking lot itself was covered with large potholes. When I checked in, I saw ear plugs and asked if it was because of road noise (it backs into Highway 19). The clerk said no, it's because birds are noisy in the morning and frogs at night. My room was on the end, backing into the highway. With no AC, you have to leave the windows open. There was no TV and no internet in the room. The hotel looked like it was built in the 1960s and had not seen any maintenance. In Hilo, the rain and humidity play havoc. You have to stay on top of things or they go downhill quickly. Pipes in the bathroom were full of rust, and the baseboards had noticeable termite damage. I've stayed in some dives, but this one is about the diviest. Just because you have a few carved tikis in the foyer doesn't make ti quaint. The bedding did look clean, I'll give them that. I left and drove back to Kona - I was not going to endure road noise all night long!

2/10 Terrible

VICKY

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This backs into Highway 19. With no air conditioning, you're stuck keeping the windows open. They have free earplugs, which should have been a hint. The clerk said they were for the birds in the morning and frogs at night. No, they're for the road noise. The property is NOT maintained. There's lotgs of rust and visible termite damage as well as potholes and an overflowing dumpster in the parking lot. There are no TVs and no Internet in the rooms. I've stayed at some dives before, but this one takes the cake. Just because they put a few carved tikis in the so-called lobby does not make it quaint. I stayed all of 5 minutes before dropping my key by the desk and leaving. I ate the cost of the room for one night. It wasn't worth fighting to sleep with the noise. To top it off, they put me on the end unit, which was the closest to the highway.
Stayed 1 night in Jan 2024

8/10 Good

Margaret

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is self-described as "an old, Hawaiian-style Hotel". The problem with it is the cleanliness. Edges of floors, corners, baseboards all had many dead bugs and too much dirt. Outlets and switches have no covers. The screens and bent and leave gaps. With a little TLC and elbow grease, this hotel could be a charming place. Without higher standards of cleaning, I could not recommend it to anyone.
Stayed 1 night in Jan 2024

2/10 Terrible

Brittany

Traveled with group, Traveled with partner
Disliked: Cleanliness, amenities
i understand this is a old property and i expected and was excited for the old character, but what we got was just terrible there was bed bugs like hundreds of them all through my bed there was blood stains and hair all over the sheets the area itself seems very unsafe and very dirty . the breakfast was a complete joke and day old food that should be refrigerated sitting out in the heat i would not advice anyone to stay here at all so your self a favor and avoid this place

2/10 Terrible

Shaun

Traveled with family
Disliked: Staff & service, property conditions & facilities
WILD GINGER - HILO, HI *TERRIBLE*
Requested a refund due to not receiving my after-hours check-in, therefore unable to stay the night. Still waiting for a response from rhe owner and waiting for my refund. Get this, the staff says you (the guest) have to contact the owner to request a refund. Never received a call back in response to any of my phone calls. I didn't have any expectations as far as the facility is concerned, but I did expect to at least have been given the necessary info to access the room. I even spoke with the manager or receptionist to inform her that I would be arriving late. I'm sure others have had a decent experience, but I sure didn't. If the owner is reading this, respond to my numerous emails and give me my refund. Hotel.com should remove listings for establishments that are sub-par. I'm very frustrated with businesses that are not trustworthy and non-responsive.
Stayed 1 night in Jan 2024

4/10 Poor

Bereket

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room lacks basic items as a hotel and it is not clearly listed on the website. The place is more of a cabin stay not a hotel. It would have been nice if it was listed as a cabin and I knew ahead of time what I was paying for.
Stayed 2 nights in Jan 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is dilapidated and should be torn down. The floors are slanted, windows rotten, holes in walls, black mold all over. No face lift will help this property.
Stayed 1 night in Jan 2024

10/10 Excellent

Debra

Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this.. even if it is FREE
The property should be demolished, not in livable condition.
Stayed 1 night in Dec 2023

6/10 Okay

Jennifer

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property is as advertised. It is not a luxury hotel- it is old, noisy and does have character. The staff were good as was the location for exploring downtown. Do not bank on the breakfast- yesterday there was only fruit and today there was no coffee. As well, it didn’t bother us, but there are no tv’s in the rooms. Hot water takes a long time to make it to the room. There is a lot of potential for this place.
Stayed 2 nights in Jan 2024