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"Loved Mexican restaurant attached. Breakfast was good. Towels were thin and scratchy. Blankets were thin and no extra blankets. " More

By a verified traveler on Sat 31 Dec 2022

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Hotel Description

Hotel near Blue Ridge Mall in Hendersonville

In Hendersonville

You'll be within 2 miles (3 km) of Blue Ridge Mall and 6 miles (10 km) of Western North Carolina Air Museum with a stay here. Elijah Mountain Gem Mine is within 6 miles (10 km) and Jump Off Rock is within 9 miles (15 km).

Free perks

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$69* Per night/room Mar 31 - Apr 1

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Best Western Hendersonville Inn ratings based on 32 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Hendersonville Inn

Everyone (22) Couples (1) Family (11)
4 out of 5

Posted by on Jun 11, 2023

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5 out of 5

Posted by on May 23, 2023

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Comment from Hotel Management

Jun 12, 2023 by Amy M

Thank you Deborah, for sharing your review with us. We are thrilled to know that you rated us a 5/5. We hope you will share this experience with friends, family and acquaintances. Looking forward to seeing you again.

3 out of 5
Loved Mexican restaurant attached. Breakfast was good. Towels were thin and scratchy. Blankets were thin and no extra blankets.

Posted by on Dec 31, 2022

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Comment from Hotel Management

Dec 31, 2022 by Amy M

Thank you Terry, for sharing your thoughts with us regarding your recent stay. We usually have extra items like blankets and pillows, towels and etc. available at the front desk for our guests convenience. We do hope you will allow us another opportunity to exceed your expectations in the future.

5 out of 5

Posted by on Dec 30, 2022

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5 out of 5
Nice clean and quiet

Posted by , from Manchester on Nov 9, 2022

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Comment from Hotel Management

Nov 9, 2022 by Amy M

Thank you Ruth, for taking the opportunity to rate your stay with us. We are thrilled to know that your overall enjoyed your visit with us. We are diligent in our efforts to keep our hotel clean and also make sure the guests are satisfied with their overall stay. We hope you also took time to enjoy our southern style breakfast buffet. Please let us know when you are ready to book with us again.

5 out of 5
Great Price, clean rooms, friendly staff Will stay there again

Posted by on Aug 4, 2021

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Comment from Hotel Management

Aug 4, 2021 by Amy M

Thank you for the review. We are happy to tell all that we are the recipients of both AAA Inspector's Best of Housekeeping and Trip Advisor's Travelers Choice Awards (2 years in a row). We are so fortunate to have guests like you to share our great news. We look forward to seeing you again.

5 out of 5

Posted by on Jun 23, 2021

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Comment from Hotel Management

Jul 6, 2021 by Amy Moser

Thank you for choosing to stay with us, and for rating your experience. We hope to see you again.

4 out of 5
Understaffed. Had to wait a long time to finally get breakfast. Had to eat in lobby.

Posted by on Jun 8, 2021

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Comment from Hotel Management

Jun 8, 2021 by Amy M

Thank you for choosing to stay with us. I fully understand your frustration and we are working on a strategy to improve this process. I do hope you will allow us another opportunity to exceed your expectations.

4 out of 5
The grounds were well kept. Our room was wet from carpet shampooing and we were moved to another room. The second room we were given was also wet (carpet) and we asked for towels to put on the floor. The staff was apologetic and tried to fix everything that they could.

Posted by on Jun 4, 2021

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Comment from Hotel Management

Jun 4, 2021 by Amy M

Thank you for choosing to stay with us. We apologize for the inconvenience of having to move your room due to the carpet being freshly shampooed. We do hope you took the opportunity to join us for a scrumptious southern style hot breakfast to go. We look forward to another opportunity to exceed your expectations in the future.

3 out of 5

Posted by on Oct 11, 2020

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Comment from Hotel Management

Oct 13, 2020 by Amy M

Thank you for choosing to stay with us. We hope you will let us know how we can improve to exceed your expectations in the future.

About the Best Western Hendersonville Inn

Location 105 Sugarloaf Rd, Hendersonville, NC 28793

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Hendersonville Inn. Free self parking is available. Smoking is allowed in designated areas at this Hendersonville hotel.

  • 100 guestrooms or units
  • 2 levels
  • 3 buildings
  • Meeting rooms
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Hendersonville Inn offers 100 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries. This Hendersonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

El Paso - This restaurant specializes in Mexican cuisine and serves lunch and dinner.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 15 per pet, per day (maximum USD 100 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Carbon monoxide detector
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hendersonville
  • Best Western Hendersonville Inn
  • Hendersonville Best Western
  • Hendersonville Inn
  • Best Western Hendersonville Hotel Hendersonville
  • Hendersonville Hendersonville
  • Best Western Hendersonville Inn Hotel
  • Best Western Hendersonville Inn Hendersonville
  • Best Western Hendersonville Inn Hotel Hendersonville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.