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4.2 out of 5

"The property is under renovation (December 2023) and has new carpet in common areas and renovation in select guest rooms, including laminate floors bu ... " More

By a verified traveler on Mon 04 Dec 2023

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Hotel Description

Hotel near Arundel Mills Mall in Hanover

In shopping district

You'll find Arundel Mills Mall and Maryland Live Casino within 2 miles (3 km) of this Hanover hotel. Fort George G. Meade is within 6 miles (10 km) and Guinness Open Gate Brewery & Barrel House is within 9 miles (15 km).

Free shuttle, parking

This hotel doesn't skimp on freebies - guests receive free WiFi, free self parking, and a free airport shuttle. Traveling on business? Take advantage of the 24-hour business center and free internet in public areas. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and laundry facilities.

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$109* Per night/room Apr 7 - Apr 8

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible (Roll-In Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Double Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Accessible, Non Smoking (Mobility)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Candlewood Suites Arundel Mills / BWI Airport, an IHG Hotel ratings based on 19 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Candlewood Suites Arundel Mills / BWI Airport, an IHG Hotel

Everyone (13) Family (6)
4 out of 5
The property is under renovation (December 2023) and has new carpet in common areas and renovation in select guest rooms, including laminate floors but a carpet pad under the bed. Comfortable bed, nice-size TV, recliner, utensils and fuller-sized appliances for the kitchen, nice bath with locked-in soap dispensers including shampoo, conditioner, hand and body wash. Laundry basket, laundry room. Gym, patio with grill, two office stations in the lobby. No breakfast, pantry for snacks for extra dollars. No pool. Easy access to MD-100 and MD-295, the casino and shopping, but in a quieter residential area.

Posted by , from Dumfries on Dec 4, 2023

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5 out of 5

Posted by on Nov 5, 2023

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1 out of 5

Posted by on May 14, 2023

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5 out of 5
size of the room was surprising. could have been closer to dining options but luckily the shuttle was available.

Posted by on Mar 28, 2023

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4 out of 5
Property was clean, quiet, comfortable & conveniently located to BWI and where I needed to be. The “Candlewood Cupboard” offered a small, but nice variety of food, drink & miscellaneous toiletries at reasonable cost available 24/7, which enabled me to eat in my room & not spend a great deal on cab fare or restaurants. Having a full size fridge in the room was nice! The only negative was that one of the main reasons I selected this hotel was it offered free shuttle service between the airport. When I called to arrange pick up for my 11pm arrival, I was told the shuttle stopped running at 10pm. Fair enough. So I had to arrange pick-up. But when I tried to arrange a ride back to the airport for 9:30am, I was told that, unfortunately, the shuttle wasn’t running that (next) day. To schedule Uber the cost was $57 . Ended up booking Lyft for $27 . Still arrangements I hadn’t anticipated. Overall I was happy with Candlewood, but may stay somewhere with an actual shuttle of flying in again. If I don’t need transportation, would return to Candlewood.

Posted by on Aug 25, 2022

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Comment from Hotel Management

Aug 29, 2022 by Candlewood Suites Hanover

Thank you for taking the time to tell us about your experience at Candlewood Suites ARUNDEL MILLS / BWI AIRPORT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

5 out of 5

Posted by , from LEXINGTON on Aug 23, 2022

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5 out of 5
Excellent stay. Friendly staff and very clean room and facilities!

Posted by on Aug 2, 2022

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Comment from Hotel Management

Aug 2, 2022 by Candlewood Suites Hanover

Thank you for taking the time to provide feedback , we hope to have you back with us in the future.

5 out of 5
The lighting for that size room was very dim, the shower only had hot or cold water (the knob was on upside down so it couldn't be set to warm), the TV was in an very awkward place making it difficult to see from the second bed (furthest from the TV and closest to the door) and there was no extra toilet paper in restroom)

Posted by on Oct 4, 2021

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3 out of 5
It was okay. No options for early check-in, must wait til 3pm, which is a little annoying when coming in from out of town with children. No seating area in the lobby. Lobby area reminded me of a dorm. Staff wasn’t overly friendly or accommodating. All interactions were short and to the point. Hotel rooms had an updated kitchen, but you could tell that this hotel is old. Walls had stains and bathroom could use another sweep. Overall, it was just okay for a 1 night stay.

Posted by on May 9, 2021

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4 out of 5

Posted by on Jul 18, 2020

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About the Candlewood Suites Arundel Mills / BWI Airport, an IHG Hotel

Location 1525 Dorsey Rd, Hanover, MD 21076

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. An area shuttle within 3 mi and a roundtrip airport shuttle (available on request) are free. A 24-hour fitness center, barbecue grills, and complimentary newspapers in the lobby are also featured at the business-friendly Candlewood Suites Arundel Mills / BWI Airport, an IHG Hotel. Self parking is free.

  • 1 building
  • 100 guestrooms or units
  • 4 levels
  • 800 sq ft of conference space
  • 74 sq m of conference space
  • Built in 2012
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Free area shuttle
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Elkridge Dorsey Station (5.6 km / 3.5 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 3 mi
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Candlewood Suites Arundel Mills / BWI Airport, an IHG Hotel offers 100 air-conditioned accommodations with DVD players and safes. Beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. This Hanover hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

  • In-room kitchenette
  • HD television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Candlewood Suites Arundel Mills / BWI Airport, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Weight limit: 80 lbs per pet
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Candlewood Suites Arundel Mills BWI Airport
  • Candlewood Suites Hotel BWI Arundel Mills Airport
  • Candlewood Suites Arundel Mills BWI Airport Hotel Hanover
  • Candlewood Suites Arundel Mills BWI Airport Hotel
  • Candlewood Suites Arundel Mills BWI Airport Hanover
  • Candlewood Suites Arunl Mills
  • Candlewood Suites Arundel Mills / BWI Airport
  • Candlewood Suites Arundel Mills / BWI Airport an IHG Hotel
  • "Candlewood Suites Arundel Mills / BWI Airport an IHG Hotel"

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.