"Close proximity to the wetlands park was nice. And there is a park just past the "Outlet" mall, very nice walking. The French restaurant was terrible. ... " More
Xihu stay
A stay at this Xihu resort places you within half a mile (1 km) of Xixi Wetland Park and 3 miles (5 km) of Lingyin Temple. West Lake is 4.6 mi (7.4 km) away.
Renovated in 2021
This smoke-free resort includes 3 restaurants, an indoor pool, and a 24-hour gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport pick-up service. Enjoy the sauna and perks like free self parking.
May 13, 2019 by GSM
Dear guest, Thank you for sharing your experience with us following your visit to Sheraton Grand Hangzhou Wetland Park Resort. We would like to offer our sincere apologies for failing to live up to your expectations on this occasion. I rest assured that all our food are freshly cooked daily by the chef. Your feedback has been shared with the French restaurant for improvement. We look forward to welcoming you back and will strive to serve you better
Sheraton Grand Hangzhou Wetland Park Resort offers its guests an indoor pool, a sauna, and a 24-hour fitness center. There are 3 restaurants on site. Business amenities include a business center and 15 meeting rooms. Public spaces have free WiFi. Spa services, a terrace, and a complimentary children's club are also featured at the luxury Sheraton Grand Hangzhou Wetland Park Resort. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis. A complete renovation of Sheraton Grand Hangzhou Wetland Park Resort was completed in July 2021. This 5-star Hangzhou resort is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Parking (limited spaces)
Sheraton Grand Hangzhou Wetland Park Resort offers 380 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets. This Hangzhou resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Feast - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Yue - Overlooking the garden, this diner specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Satine - Overlooking the garden, this fine-dining restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open select days.
Room service (during limited hours) is available.
Recreational amenities at the resort include an indoor pool, a sauna, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 7 treatment rooms including rooms for couples. Services include massages.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Sheraton Grand Hangzhou Wetland Park Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
For the benefit of our customers, we have provided a rating based on our rating system.