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4.6 out of 5

"Wonderful service! Beautiful place! So grateful to be here " More

By a verified traveler on Fri 20 Oct 2023

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Hotel Description

Family-friendly stay with 2 outdoor pools in Hana

Oceanside stay

You'll be steps from Hana Coast Gallery and within a 10-minute walk of Hana Bay Beach Park. Hana Cultural Center and Red Sand Beach are also within half a mile (1 km).

Full-service spa, dining

This resort features a full-service spa, 2 outdoor pools, and a restaurant. Families will appreciate the mini golf and onsite laundry facilities. Enjoy the gym and perks like free WiFi and a free beach shuttle.

Studio, 1 King Bed, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$504* Per night/room Mar 23 - Mar 24

Bungalow, 2 Queen Beds, Oceanfront

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Garden View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Bungalow, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Bungalow, 2 Queen Beds, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hana-Maui Resort, a Destination by Hyatt Residence ratings based on 12 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hana-Maui Resort, a Destination by Hyatt Residence

Everyone (4) Couples (4) Family (2)
5 out of 5
Wonderful service! Beautiful place! So grateful to be here

Posted by on Oct 20, 2023

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5 out of 5
We were so impressed with this staff!!! We can’t say enough about Louie and Chelsea!!! We wanted to pack them in our luggage!!!

Posted by on Sep 15, 2023

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5 out of 5

Posted by , from BOXBOROUGH on Feb 12, 2023

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4 out of 5
Beautiful very remote property with great facilities and excellent staff. Several small issues and one big one. 1) No microwave, alarm clock or tv. 2)Wet bar with refrigerator, no silverware or dishware 3) Deal breaker NO RESTARAUNT ON SITE FUNCTIONING which they avoid telling you until after you arrive. One restaraunt in town a ways away and awful!!! (Staff was nice) expensive resort, cafeteria level restaraunt.

Posted by , from VANCOUVER on Feb 2, 2022

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5 out of 5
What an awesome experience we had!! The staff was friendly and willing to help you with anything. I would definitely recommend this to anyone who wants a quiet and beautiful place to stay.

Posted by on Oct 31, 2021

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5 out of 5

Posted by on Jul 3, 2019

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4 out of 5
Very tranquil, lovely grounds. No AC...room did cool down later in the evening

Posted by on May 24, 2019

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5 out of 5
Stunning view of the ocean. Room was not considered an "ocean front" but we had a full view of the ocean from our room. Staff was amazing and did everything to make our stay that much more enjoyable. We even stayed an extra day. Food was 5 stars and then some.

Posted by on May 17, 2019

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5 out of 5
Beautiful place to stay. So peaceful and quiet . We were met in reception, after a long day of driving the Road to Hana, with a refreshing drink and a warm lemon face wash. The room was wonderful. Would love to go back next time for a longer stay.

Posted by , from Latham, NY USA on Mar 31, 2019

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5 out of 5

Very comfortable and peaceful

We stayed in an ocean bungalow for 4 nights. The price was pretty steep but I feel that I got my money's worth. There are no beaches on property but there are some accessible from the Hana Highway. Our favorite things were the daily activities, many of them free, provided by the resort. The on sight restaurants were pricey, but there were numerous interesting food trucks in the Hana area. The staff, which are mostly locals, are friendly and helpful. Hana is a very interesting area to visit. I put this trip and hotel under category of bucket list things to do.

Posted by , from Florida on Dec 11, 2016

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About the Hana-Maui Resort, a Destination by Hyatt Residence

Location 5031 Hana Hwy, Hana, HI 96713

Property Features

Hana-Maui Resort, a Destination by Hyatt Residence offers its guests a full-service spa, 2 outdoor swimming pools, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered on select days. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Event space at this resort measures 1590 square feet (148 square meters) and includes conference space. Spa services, a library, and a terrace are also featured at the family-friendly Hana-Maui Resort, a Destination by Hyatt Residence.

  • 71 guestrooms or units
  • 1590 sq ft of conference space
  • 148 sq m of conference space
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Free beach shuttle

Room Amenities

Hana-Maui Resort, a Destination by Hyatt Residence offers 71 accommodations with safes and complimentary bottled water. Rooms open to furnished lanais. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

  • Private lanai (furnished)
  • In-room dining (limited hours)
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (on request)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

The resort hosts a free manager's reception on select days.

Hana Ranch Restaurant - Overlooking the ocean, this restaurant serves brunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a sauna and a fitness center.

Guests under 16 years old are not allowed in the swimming pool or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Miniature golf on site
  • Fitness classes on site
  • Bicycle rentals on site
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Yoga classes/instruction on site

Spa Services

The Spa at Travaasa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 9
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Thai massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • No elevator (single level property)
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 14 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - GE 093-945-2416-01

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses a grey water recycling system

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is GE 093-945-2416-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property uses a grey water recycling system. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

  • Grey water recycling system
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 14
  • Guests will receive an email with special check-in instructions
  • No elevators
  • Children stay free
  • State tax ID - GE 093-945-2416-01
  • Number of children who can stay free - 3

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 52.83 per accommodation, per night

The resort fee includes:

  • Airport shuttle
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • Self parking
  • Shuttle service
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12–25 for adults, and USD 12–25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hana Travaasa
  • Travaasa
  • Travaasa Hana
  • Travaasa Hotel
  • Travaasa Hotel Hana
  • Hotel Hana Maui And Honua
  • Travaasa Hotel Hana Maui
  • Travaasa Maui
  • Travaasa Hana Maui Hotel
  • Travaasa Maui Hotel
  • Travaasa Hana Maui
  • Travaasa Hana Maui Resort
  • Travaasa Maui Resort
  • Travaasa Hana
  • Hana Maui Resort
  • Travaasa Hana Maui
  • Hana Maui Resort a Destination Resort
  • Hana Maui Resort a Destination by Hyatt Residence
  • Hana-Maui Resort, a Destination by Hyatt Residence Hana
  • Hana-Maui Resort, a Destination by Hyatt Residence Resort
  • Hana-Maui Resort, a Destination by Hyatt Residence Resort Hana

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 3 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.