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Room type
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Standard Twin Room, 2 Single Beds

Two Single Beds
25 square meters • Max Occupancy: 2 adults
Includes: Free Wireless Internet
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Standard Double Room, 1 Double Bed with Sofabed

One Double Bed or One Sleeper Sofa Bed
25 square meters • Max Occupancy: 3 adults, 1 child
Includes: Free Wireless Internet
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Superior Double Room, 1 Double Bed with Sofabed

One Double Bed or One Sleeper Sofa Bed
25 square meters • Max Occupancy: 3 adults, 1 child
Includes: Free Wireless Internet
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Standard Double Room

One Double Bed
25 square meters • Max Occupancy: 2 adults
Includes: Free Wireless Internet
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4-star family-friendly hotel with a restaurant in Hamburg (Hohenfelde)

With a stay at Novotel Hamburg Alster in Hamburg (Hohenfelde), you'll be minutes from Alster-Schwimmhalle and close to Hamburger Kunsthalle.

This 4-star hotel is within close proximity of St. Gertrud Kirche and Ernst Deutsch Theater.

Make yourself at home in one of the 210 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include direct-dial phones, as well as safes and desks.

Be sure to enjoy recreational amenities, including a sauna, a steam room, and a fitness center. This hotel also features complimentary wireless Internet access and a television in the lobby.

Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Featured amenities include complimentary high-speed (wired) Internet access, a business center, and an Internet point. Event facilities at this hotel consist of banquet facilities, exhibit space, and a meeting/conference room. Parking (subject to charges) is available onsite.


General

In addition to a sauna, Novotel Hamburg Alster features a steam room and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. An Internet point is located on site and high-speed wired and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, technology support staff, and audiovisual equipment. Event facilities include a meeting/conference room, exhibit space, and banquet facilities. This family-friendly hotel also offers multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

  • Sauna
  • Fitness facilities
  • Air-conditioned public areas
  • Restaurant
  • Bar/lounge
  • Business services
  • Safe-deposit box at front desk
  • Total number of rooms - 210
  • 24-hour front desk
  • Audiovisual equipment
  • Number of floors - 5
  • Banquet facilities
  • Breakfast available (surcharge)
  • Complimentary newspapers in lobby
  • Dry cleaning/laundry service
  • Elevator/lift
  • Exhibit space
  • Technology support staff
  • Half board rates available
  • Full board rates available
  • Free Wi-Fi
  • Free wired high-speed Internet
  • Internet point
  • Luggage storage
  • One meeting/conference room
  • Parking limited (surcharge)
  • Business center
  • Currency exchange
  • Laundry facilities
  • Multilingual staff
  • Parking (surcharge)
  • Parking garage
  • Room service (limited hours)
  • Year Built 2004
  • Number of buildings/towers - 1
  • Steam room
  • Television in lobby
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Internet

Available in all rooms: Free Wi-Fi, Free wired high-speed Internet

Available in some public areas: Free Wi-Fi, Free wired high-speed Internet


Parking

Parking (surcharge), Parking garage, Parking limited (surcharge)


Room Amenities
  • Cribs/infant beds (complimentary)
  • Blackout drapes/curtains
  • Air conditioning
  • Direct-dial phone
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Complimentary toiletries
  • Hair dryer
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Satellite TV service
  • In-room safe
  • Iron/ironing board (on request)
  • Desk
  • Sofa bed
  • Free Wi-Fi
  • Free wired high-speed Internet
  • Soundproofed rooms
  • Climate control
  • Complimentary newspaper
  • LCD TV
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Dining

Buffet breakfasts are available for a surcharge and are served each morning in the restaurant between 6:30 AM and 10:30 AM.

Novotel Hamburg Alster has a restaurant on site.

Room service (during limited hours) is available.

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Recreation

Recreational amenities at the hotel include a sauna, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Dock nearby
  • Rowing or canoeing nearby
  • Sailing nearby
  • Boating nearby
  • Swimming nearby
  • Running track/path nearby
  • Bicycle rentals nearby
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Spa
  • Sauna in spa
  • Turkish bath/Hammam in spa

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Accessible parking
  • In-room accessibility


Check-in

Check-in time starts at 3 PM

Special check-in instructions:

A culture and tourism tax is imposed by the city of Hamburg starting 1 January 2013. This tax is already included in the room rate. Business travelers may be exempt from this tax. For further information contact the hotel using the information on the reservation confirmation or ask the hotel upon check-in.


Check-out

Check-out time is noon


Payment types

Accepted at this hotel: American Express, Diners Club, JCB International, MasterCard, Visa


Pets

Pets allowed


General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Parking height restrictions apply

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Fees
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Details
  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

Details

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.


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