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5.0 out of 5

"Breakfast was great, close to many attractions in Hamburg and close to train station " More

By a verified traveler on Sun 16 Sep 2018

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Hotel Description

3-star hotel near Miniatur Wunderland, connected to a shopping center

City center stay

Your stay at this Hamburg City Center hotel places you within 2 miles (3 km) of Miniatur Wunderland and Reeperbahn. Casino Esplanade and Inner Alster Lake are also within half a mile (1 km).

Dining, sauna

This hotel features a restaurant, a gym, and a bar/lounge. Business travelers can take advantage of the free WiFi in public areas. There's a sauna on site, and a 24-hour front desk and a hair salon are also provided.

Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$134* Per night/room May 26 - May 27

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Alster-Hof ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Alster-Hof

Everyone (3)
5 out of 5

Posted by on Aug 6, 2019

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5 out of 5
Breakfast was great, close to many attractions in Hamburg and close to train station

Posted by on Sep 16, 2018

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5 out of 5

Centrally located and very friendly staff

Pros: The staff were exceptionally friendly, the rooms were clean, and the breakfast buffet that was included was very good as well.
Cons: There were several bugs that had gotten in the room from the window being left open. I'd recommend having it closed when guests check in.
Location: Within 10 minute walk of the Rathaus and only 5 minutes walk to the Aussenalster Lake. Also, only a 10 minute walk from the central train station.
I had a very pleasant experience at this hotel - they allowed me to check in early (by 10am) because a room was available. The staff were incredibly friendly and remembered me by name for my two day stay. The room was quite small but it was adequate. The furniture was older but it was all in good condition and the room was clean. The bathroom was newer and also very clean. I will definitely stay here again on my next visit as the price and location can't be beaten!

Posted by , from Germany on Aug 4, 2015

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Property Features

Hotel Alster-Hof offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Hotel Alster-Hof also features multilingual staff, concierge services, and complimentary newspapers in the lobby. This 3-star Hamburg hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 7 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Transport

  • Train station: Hamburg (ZMB-Hamburg Central Train Station) (1.3 km / 0.8 mi)
  • Metro station: Stephansplatz U-Bahn (0.1 km / 0.1 mi)

Room Amenities

Hotel Alster-Hof offers 108 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Heating
  • Ensuite bathroom

Food & Drink

Hotel Alster-Hof has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sailing nearby
  • Bicycle rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: EUR 9.00 per pet, per night
  • Maximum 1 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification, and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 9.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alster-Hof
  • Alster-Hof Hamburg
  • Alster-Hof Hotel
  • Hotel Alster-Hof
  • Hotel Alster-Hof Hamburg
  • Alster Hof Hamburg
  • Alster Hof Hotel Hamburg
  • Hotel Alster-Hof Hotel
  • Hotel Alster-Hof Hamburg
  • Hotel Alster-Hof Hotel Hamburg

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars and is displayed on this page as 3 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.