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Real InterContinental Guatemala, an IHG Hotel

5.0 star property
Family-friendly 5-star hotel near La Aurora Zoo

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Real InterContinental Guatemala, an IHG Hotel

Photo gallery for Real InterContinental Guatemala, an IHG Hotel

Reception
Sundeck
Exterior
Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
1 Bedroom Suite City View High Floor | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Overview of Real InterContinental Guatemala, an IHG Hotel

Reviews
9.2

Wonderful

Popular amenities

  • Hot TubHot TubHot Tub
  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi

Check out the area

14 Calle 2-51 Zona 10, Guatemala City, Guatemala
  • Popular LocationPicasso Stone Flame Oven1 min walk
  • Popular LocationTacontento1 min walk
  • Popular LocationAvenida La Reforma4 min walk
  • Popular LocationPlaza Fontabella Shopping Center4 min walk

Room options

1 King Classic

  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

2 Double Classic Accessible

  • 420 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

2 Double Premium High Floor Club Lounge Access

  • 420 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

1 King Classic Accessible

  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

2 Double Classic City View

  • 420 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

1 King Junior Suite Club Lounge Access

  • 592 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

2 Double Classic

  • 420 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room

  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

1 King Premium City View High Floor

  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

1 King Premium High Floor

  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

1 King Classic City View

  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

1 King Junior Suite Club Lounge Access High Floor

  • 592 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

2 Double Premium High Floor

  • 420 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

1 King Premium Club Lounge Access High Floor

  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room

  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

1 Bedroom Suite City View High Floor

  • 710 sq ft
  • City view
  • Sleeps 3
  • 1 Twin Bed

Similar properties

About the neighborhood

Guatemala City

Zona 10 stay.Within a 15-minute walk of this Zona 10 hotel, you'll find Plaza Fontabella Shopping Center and Oakland Mall. La Aurora Zoo and Europlaza are also within 2 miles (3 km).

What's nearby

  • Plaza Fontabella Shopping Center - 4 min walk
  • Embassy of Mexico in Guatemala - 11 min walk
  • Oakland Mall - 11 min walk
  • La Aurora Zoo - 16 min walk
  • Paseo Cayala - 8 min drive

Getting around

  • La Aurora Intl. Airport (GUA) - 12 min drive

Restaurants

  • San Martín - 2 min walk
  • Restaurante Giuseppe Verdi - 2 min walk
  • Tanoshii - 1 min walk
  • The Market - 1 min walk
  • Restaurante Carpaccio - 2 min walk

About this property

Real InterContinental Guatemala, an IHG Hotel

Family-friendly 5-star hotel near La Aurora Zoo
Real InterContinental Guatemala, an IHG Hotel offers its guests a full-service spa, 2 outdoor swimming pools, a 24-hour health club, and a spa tub. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 16 meeting rooms. Event space at this hotel measures 28299 square feet (2629 square meters) and includes a conference center. A children's pool, a sauna, and a library are also featured at the luxury Real InterContinental Guatemala, an IHG Hotel. A shuttle from the airport to the hotel (available on request) and an area shuttle are available for a fee.

This 5-star Guatemala City hotel is smoke free.

  • 1 building
  • 239 guestrooms or units
  • 16 levels
  • 4 dining venues
  • 28299 sq ft of conference space
  • 2629 sq m of conference space
  • Built in 2000
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Real InterContinental Guatemala, an IHG Hotel offers 239 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 48-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers.

This Guatemala City hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free crib
  • Highchair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Airport pick-up shuttle (surcharge) from 5:00 AM to 11:00 PM at scheduled times and on request
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: GTQ 159 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Art gallery
  • Children's pool
  • Full-service spa
  • Library
  • Sauna
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 48-inch LED TV with premium cable channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GTQ 600 per stay (maximum GTQ 600 per stay)
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GTQ 160.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GTQ 159 per person
  • Airport shuttle fee: GTQ 144 per vehicle (maximum occupancy 3)
  • Pet fee: GTQ 600 per stay (maximum GTQ 600 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GTQ 160.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Guatemala InterContinental
InterContinental Guatemala
InterContinental Real Guatemala
Real Guatemala InterContinental
Real InterContinental Guatemala
Real InterContinental Hotel Guatemala
Intercontinental Guatemala City
Real Intercontinental Guatemala City
Real InterContinental Guatemala Guatemala City
Real Intercontinental Guatemala Hotel Guatemala City
Real InterContinental Guatemala Hotel
Real InterContinental Guatemala
Real InterContinental Guatemala an IHG Hotel
Real InterContinental Guatemala, an IHG Hotel Hotel
Real InterContinental Guatemala, an IHG Hotel Guatemala City

Frequently asked questions

How close is Real InterContinental Guatemala, an IHG Hotel to the airport?

Real InterContinental Guatemala, an IHG Hotel is 2.5 mi (12-min drive) away from the La Aurora Intl. Airport (GUA) airport, the closest popular airport to the property.

How much does it cost to stay at Real InterContinental Guatemala, an IHG Hotel?

As of Apr 16, 2024, prices found for a 1-night stay for 2 adults at Real InterContinental Guatemala, an IHG Hotel on May 10, 2024 start from $152.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Real InterContinental Guatemala, an IHG Hotel have an airport shuttle?

Real InterContinental Guatemala, an IHG Hotel offers a shuttle from the airport to the hotel from 5:00 AM to 11:00 PM, at scheduled times, for a charge of GTQ 144 per vehicle.

Does Real InterContinental Guatemala, an IHG Hotel offer free breakfast?

Free breakfast isn’t provided at Real InterContinental Guatemala, an IHG Hotel, but buffet breakfast is offered for a fee of GTQ 159 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Real InterContinental Guatemala, an IHG Hotel?

No, there is no casino at this hotel.

What time is check-in at Real InterContinental Guatemala, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Real InterContinental Guatemala, an IHG Hotel?

Free parking is not available at this hotel.

Does Real InterContinental Guatemala, an IHG Hotel have a pool?

Real InterContinental Guatemala, an IHG Hotel features 2 outdoor pools and a children's pool.

Does Real InterContinental Guatemala, an IHG Hotel have a restaurant?

There are 4 onsite restaurants, offering options like international cuisine and light fare.

Does Real InterContinental Guatemala, an IHG Hotel have a spa?

This hotel has a spa, which features sports massages, reflexology, and body wraps.

How close is Real InterContinental Guatemala, an IHG Hotel to downtown Guatemala City?

Real InterContinental Guatemala, an IHG Hotel is 2.6 mi away from Guatemala City.

Real InterContinental Guatemala, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 625 out of 896 reviews" "
Rating 8 - Good. 189 out of 896 reviews" "
Rating 6 - Okay. 44 out of 896 reviews" "
Rating 4 - Poor. 18 out of 896 reviews" "
Rating 2 - Terrible. 20 out of 896 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Keila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

RODRIGO

Stayed 1 night in Dec 2023

10/10 Excellent

Francisco

Stayed 2 nights in Dec 2023

10/10 Excellent

Riquelmy

Liked: Cleanliness, staff & service, property conditions & facilities
Todo el staff es muy amistoso!
Stayed 2 nights in Dec 2023

4/10 Poor

Omar

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
Mala atención en recepción
Stayed 1 night in Dec 2023

10/10 Excellent

Reina

Stayed 1 night in Dec 2023

10/10 Excellent

emily

Stayed 1 night in Dec 2023

8/10 Good

CARLOS E

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very good, nevertheless, we had a corporate lunch on one of the conference rooms and food was really bad.
Stayed 2 nights in Nov 2023

2/10 Terrible

Matthew

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Air conditioner did not work properly in the room. Elevators were broken at one point, the lounge was closed and there was zero decor in the rooms. Very sanitary, there are other options that are better in the area.
Stayed 1 night in Nov 2023