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Mercure Guarulhos Aeroporto Hotel

3.5-star property
Rua Barao De Maua 450 Centro, Guarulhos, SP 1-855-201-7819
4.0 out of 5
Very good!
See all 2 travelocity Reviews

"Too noisy. Room key did not work twice. Required two trips to the lobby . Relocate to new room and then to a 3rd one " More

By a verified traveler on Sat 19 Aug 2017

Points Of Interest

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Hotel Description

3.5-star aparthotel in Guarulhos City Centre

City center stay

Your stay at this Guarulhos City Centre aparthotel places you within 9 miles (15 km) of Temple of Solomon and Expo Center North. Also within 9 miles (15 km) are Shopping Center Norte and Anhembi Convention Center.

Business services

This aparthotel features an outdoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. You'll appreciate the sauna, bar/lounge, and laundry facilities.

Free Internet, kitchenettes

The 106 soundproofed apartments offer free WiFi and free wired Internet, as well as 24-hour room service. Well-equipped kitchenettes with stovetops and microwaves are included, in addition to LCD TVs with cable channels and minibars. Housekeeping is available on request.

Classic Twin Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$81* Per night/room May 25 - May 26

Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Mercure Guarulhos Aeroporto Hotel ratings based on 2 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mercure Guarulhos Aeroporto Hotel

Everyone (2)
3 out of 5
Too noisy. Room key did not work twice. Required two trips to the lobby . Relocate to new room and then to a 3rd one

Posted by , from Vancouver on Aug 19, 2017

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Comment from Hotel Management

Aug 25, 2017 by Giselle Z - General Manager

Dear Ray, Thank you for taking the time to tell us about your experience at the Mercure Guarulhos Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely,

5 out of 5

Comfortable and friendly

Pros: The room and amenities were excellent. Further services were very good
Cons: nothing I know of. Everything was well arranged. The hotel has no any dislike and was perfect for any traveller
Location: Excellent location

Posted by , from Morogoro Tanzania on Oct 26, 2016

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Comment from Hotel Management

Oct 28, 2016 by Giselle Z - General Manager

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Guarulhos Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

About the Mercure Guarulhos Aeroporto Hotel

Location Rua Barao De Maua 450 Centro, Guarulhos, SP 7012040

Property Features

Mercure Guarulhos Aeroporto Hotel offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour business center and 14 meeting rooms are available. Event space at this aparthotel measures 2368 square feet (220 square meters) and includes a conference center. The business-friendly Mercure Guarulhos Aeroporto Hotel also features a garden, complimentary newspapers in the lobby, and laundry facilities. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 3.5-star Guarulhos aparthotel is smoke free.

  • 106 guestrooms or units
  • 16 levels
  • 2368 sq ft of conference space
  • 220 sq m of conference space
  • Built in 2003
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Sao Paulo Eng. Goulart Station (8.8 km / 5.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Mercure Guarulhos Aeroporto Hotel offers 106 accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Accommodations at this 3.5-star aparthotel have kitchenettes with stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room kitchenette
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Microwave
  • Stove
  • Kitchenware
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.

Restaurante Floriano - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BRL 70.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated there is a smoke detector on the property

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property uses a grey water recycling system.

For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-out is available.

  • Grey water recycling system
  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 7
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately BRL 60 for adults and BRL 60 for children
  • Airport shuttle fee: BRL 10 per person (roundtrip)
  • Covered valet parking fee: BRL 32 per day
  • Rollaway bed fee: BRL 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aeroporto Hotel Guarulhos
  • Guarulhos Aeroporto Hotel
  • Guarulhos Hotel Aeroporto
  • Hotel Aeroporto Guarulhos
  • Hotel Guarulhos Aeroporto
  • Hotel Mercure Guarulhos Aeroporto
  • Mercure Aeroporto Hotel
  • Mercure Guarulhos Aeroporto
  • Mercure Guarulhos Aeroporto Hotel
  • Mercure Guarulhos Hotel
  • Mercure Apartments Guarulhos Aeroporto Hotel Guarulhos
  • Mercure Apartments Guarulhos Aeroporto Sao Paulo
  • Mercure Aeroporto
  • Mercure Guarulhos Aeroporto Hotel Sao Paulo
  • Mercure Guarulhos Aeroporto
  • Mercure Guarulhos Aeroporto Hotel Guarulhos
  • Mercure Guarulhos Aeroporto Hotel Aparthotel
  • Mercure Guarulhos Aeroporto Hotel Aparthotel Guarulhos

You should know

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.