"Everything was great! Clean and comfortable! But the website said “complimentary breakfast served fresh everyday” but there was not breakfast at this ... " More
Kentwood stay
Within a 10-minute walk of this Kentwood hotel, you'll find Centerpointe Mall and Orbit Room. Woodland Mall and Patterson Ice Center are also within 2 miles (3 km).
Free breakfast
This hotel features free WiFi in public areas, a safe deposit box, and laundry facilities. Enjoy the free on-the-go breakfast each morning. Staff at the 24-hour front desk can provide around-the-clock assistance.
Sep 25, 2023 by Hotel Management
Dear Sada, Thank you for evaluating your stay. Please accept our apologies for not exceeding your expectations. Our housekeeping staff takes great pride in their services, and we regret any oversight on their part. We are a non-smoking hotel, yet we do provide designated smoking areas for guests outside the building. We have discussed these concerns with our team to ensure these issues are not repeated. We hope you will stay with us the next time you visit the area; we are confident you will have a more favorable experience. Thank you for staying with us and leaving your valuable feedback.Sincerely,Hotel Management
Jan 24, 2018 by Hotel Management
Thank you for your review of Extended Stay America. It is good to read you had a pleasant time with us. That being said, we are sorry our complimentary grab-and-go breakfast offerings were not to your liking. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Oct 24, 2017 by Hotel Management
Thank you for sharing your wonderful review of Extended Stay America. We are delighted to read our location was ideal for your needs and that you found us to be a great value. Your feedback is much appreciated, and we cannot wait to host you again in the future. Sincerely, Hotel Management
Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Grand Rapids Kentwood also features a vending machine, coffee/tea in a common area, and laundry facilities. This Grand Rapids hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Extended Stay America Suites Grand Rapids Kentwood offers 104 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.
Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.