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Fairfield Inn & Suites By Marriott Memphis Germantown

2.5-star property
9320 Poplar Pike, Germantown, TN 1-855-201-7819
3.8 out of 5
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See all 20 travelocity Reviews

"i checked in but decided not to stay after checking, the front desk person was wonderful however-can't comment of the other areas because i didn't act ... " More

By a verified traveler on Mon 03 Jul 2023

Points Of Interest

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Hotel Description

Hotel perfectly located for exploring Germantown

Heart of Germantown

At this Germantown hotel, you'll be within 3 miles (5 km) of Baptist Memorial Hospital-Collierville and 6 miles (10 km) of Mike Rose Soccer Complex. Cameron Brown Park and Carriage Crossing are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Enjoy the spa tub and free perks like buffet breakfast and free self parking. A business center, free WiFi in public areas, and a snack bar/deli are also on offer.

Room, 2 Queen Beds (Hearing Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$101* Per night/room May 6 - May 7

Room, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Fairfield Inn & Suites By Marriott Memphis Germantown ratings based on 20 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Fairfield Inn & Suites By Marriott Memphis Germantown

Everyone (7) Couples (3) Family (2)
5 out of 5
i checked in but decided not to stay after checking, the front desk person was wonderful however-can't comment of the other areas because i didn't actually use the room

Posted by on Jul 3, 2023

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Comment from Hotel Management

Aug 10, 2023 by Regina Gaines

On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

5 out of 5
Property close to restaurants; clean; The train was noisy at 2 am but the hotel has no control over the train schedule

Posted by , from Huntsville on Mar 6, 2023

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2 out of 5
im not typically a complainer but i was given the "oh well" attitude when i asked the front desk for a drain stopper so my wife could bathe. she blamed it on housekeeping and told me to tell my wife to just take a shower. i realize this is petty but you would think a hotel that cost $150 a night would find a way to make that happen. my wife ended up stuffing a washrag in the drain to take a bath. wont be staying here again.

Posted by , from munford on Jul 24, 2022

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4 out of 5

Posted by on Mar 10, 2022

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5 out of 5
I enjoyed my stay the employees were so helpful and living in Minnesota it’s a breath of fresh air and I will be back

Posted by on Nov 28, 2021

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Comment from Hotel Management

Dec 5, 2021 by Paulette AGM

Thank you so much for staying with us, we appreciate your positive feedback and look forward to seeing you in the future.

4 out of 5
Front Customer Service was Awesome. However in room 300 the toilet didn’t work properly which is a issue due to Covid-19 and staff not entering room for safety. The breakfast bar had rotten Bananas for 2 days. Grab and go breakfast need to be freshen up each morning.

Posted by on Feb 25, 2021

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Comment from Hotel Management

Mar 12, 2021 by Chad, GM

Thank you for the feedback - I am sorry to hear that the stay wasn't perfect and I hope you'll give us another chance in the future.

4 out of 5
Room adequate o micro wave that would have been nice

Posted by on Dec 7, 2020

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Comment from Hotel Management

Dec 7, 2020 by Chad, GM

Thank you for the review! I'm glad you enjoyed your stay. We do have microwaves in our Suites as an option. We hope to see you again soon!

5 out of 5
I like it here...definitely will stay again...the checkin process was easy...btw ....even tho you pay online, u still have to slide a card for $20 for incidentals...the front desk clerk said it'll go back after you check out...The hotel is off in the cut, in the decent part of town...mostly all food places are closed at 11 o'clock pm btw...everything was clean smelled fresh...i still brought my cleaning supplies though...breakfast is pastries...fruit and sausage biscuits...so be prepared for that....over all

Posted by on Sep 7, 2020

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Comment from Hotel Management

Sep 9, 2020 by Angela Greer Front Office Supervisor

Thank you for being our guest and we are glad that you enjoyed your stay. We hope to see you again soon.

4 out of 5

Posted by on Aug 5, 2020

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1 out of 5
Hot tub was broken and water was left standing in the bathtub because it was sunk down and unable to drain. Lady at the front desk was rude. The iron was dirty and I ruined a brand new white shirt. The carpet in my room was quite dirty.

Posted by on Jan 12, 2020

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About the Fairfield Inn & Suites By Marriott Memphis Germantown

Location 9320 Poplar Pike, Germantown, TN 38138

Property Features

Fairfield Inn & Suites By Marriott Memphis Germantown offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. A business center and meeting rooms are available. Tour/ticket assistance, barbecue grills, and a vending machine are also featured at Fairfield Inn & Suites By Marriott Memphis Germantown. Free self parking is available. This Germantown hotel is smoke free.

  • 80 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 1999
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Fairfield Inn & Suites By Marriott Memphis Germantown offers 80 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Bathrooms are partially open
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Hotel Names

  • Fairfield Inn Marriott Germantown
  • Fairfield Inn Marriott Germantown Hotel
  • Fairfield Inn & Suites By Marriott Memphis Germantown Hotel
  • Fairfield Inn & Suites By Marriott Memphis Germantown Germantown

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.